Zone By The Park Kolkata
Hotel in Kolkata
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Located within 15 km of New Market and 15 km of Eden Gardens, Zone By The Park Kolkata in Kolkata features an indoor swimming pool, fitness centre and rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Kolkata
Available Rooms
Deluxe Double or Twin Room
1 King • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Deluxe Double or Twin Room
1 King • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Suite
1 King • 1 Sofa • 559 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
2.5
Location and value for money
Lack of attention to details, bad washroom hygiene, house keeping to improve
5.0
Most of the things including stuffs behaviour, facilities value for money
Location is little inside
2.5
The staff as a compensation for the checkin delay offered us a upgrade to a suite, which was a nice upgrade. The food at the restaurant bazaar included with our stay for breakfast and dinner was nice as well. The gym was working with a view, so was nice experience.
The checkin was at 2pm but we had to wait till 5pm to checkin, inspite of us talking to them and approaching the reception response was not satisfactory. The room service food served was often missing all cutlery needed. The lift broke down on the 8th floor, so we were taking the normal stairs which was pretty bad since one of us had a knee issue. The swimming pool was dirty abd couldn't be used.
4.0
I got free upgrade to suite which was nice surprise.Food was also very good.
0.5
I came 1 hour before checkin on 26th feb. I had my laptop bag which tann in color. I need to pickup my fiancee from the airport. I submitted my bag to a lady in Reception and went to airport. After I return, they provided the rooms and when I checked my bag all my valuable items were missing. It includes one apple airpods , 3 lipsticks, 1 foundation. I called the reception multiple times but eveyone denied. I asked them to show me the cctv footage still they denied. I am planning to file an fir against the hotel
2.5
Room conditions are dated and needs repair. Floor tiling are severely damaged. Refrigerator not working. Bath towels are old and worn out.
5.0
Everything was fine and staff were good and polite but they don't add bills in room bill so frequent payments have to make after each in house purchases.i prefer all payments at the end of the day or during checkouts.
Payment system
0.5
far from city and away from traffic noise
the rooms are not soundproof.
0.5
Only room size was spacious
Where do I start!! I would rate it 0 if it was an option
Pest infested rooms, small cockroaches all around
Waste water leakage from commode plumbing, causing foul smell throughout my stay - didn't even change the room on request
Unclean, sticky and stained bathroom floor and fixtures, stained mirrors
Bed linen was stained and you would have to make them change these in front of you. Towels are worn out and have almost become rugs
Housekeeping wont replenish stuff on their own, every time you have to ask!! For a double occupancy room, they will keep one towel, no face towels, no bath mats, no tissue rolls, the list is endless
Food is overpriced and tastes average.....One Phulka for INR120+ tax (hope this explains things) Same with laundry
Extremely rude and worthless front office staff, they should be fired immediately.
Nobody to assist with luggage
They wont allow food delivery guys to come up to the lobby, it is extremely inconvenient as you would have to walk 250 m to get the delivery. During rains it is impossible.
The hotel is used mostly by lewd young couples, and definitely not a family place. Loud partying goes on till orning, as they have no control on the number of visitors to the rooms. the elevators are not even access controlled.
I can go on but the list is endless. Pay a little more and stay at the Ibis or Lemon tree, or even Novotel
5.0
Breakfast was modest , everything to our liking. Location was great.
N/a
5.0
Nice
0.5
Hotel location
Firstly they have given us smoking room when we have requested for room change they offer us suite room they hav upgraded our room which was not clean at all. Room has cigerate bud and use milk packet near the bed. They have taken 1500 extra for room upgrade that is also taken in their staff personal scanner. Because they informed us that their mechine is not working. (Hotel should have their own scanner). The person from Room-dine in was too rude. we have asked for extra plate and spoon. The person replies that they don't have extra. Last but not least they ring the bell while our room was on DND mode. Just to ask about the payment for late check-out. Which also we have informed them over the phone that we will be checking out late and will do the payment while coming down. We were not running or leaving atleast u should not ring the DND room. Where is guest's privacy then? I was heard that this hotel is good in terms of service or staff but I don't feel any good thing about this hotel. Because they don't care about guest's privacy. At checkout we have informed all the feedback but the staff was so casual he didn't even response to in it. I would have not write it here if we get proper response in property itself. We were not asking for any compensation it's a genuine feed back and they should respond atleast. We were paying for our stay. The staff behaviour was like as if we are staying as a free.
FAQs
How much does this hotel cost compared to others in Kolkata?
The average price for a rental in Kolkata is R 719 per night. This rental is R 369 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Zone By The Park Kolkata. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Zone By The Park Kolkata. Enjoy the water!
Is Zone By The Park Kolkata pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Zone By The Park Kolkata?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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