Staybridge Suites - Waterloo - St. Jacobs Area
Hotel in Waterloo
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Located in Waterloo, 48 km from Stratford Festival Theatre, Staybridge Suites - Waterloo - St. Jacobs Area provides accommodation with a fitness centre, free private parking, a shared lounge and barbecue facilities.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Waterloo
Available Rooms
King Studio Suite
1 King • 398 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite
1 King • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite with Two Queen Beds
2 Queen • 398 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Standard Room
1 Double • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite - Mobility Access Roll in Shower/Non-Smoking
2 Queen • 452 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
4.0 / 5.0
Svetlana ensured that the room was spotless. Spacious room, clean loo and comfy bed.Good housekeeping by Nadiia. Cordial front desk staff (Shreya and Diana) and housekeeping staff.Close to Walmart and bus stops. Free laundry. Good thermostat.
Cold boiled eggs in breakfast. Both sockets in the loo were not working so I requested for maintenance but the maintenance staff never arrived.
4.5 / 5.0
Nice breakfast buffet. Spacious rooms. Pet friendly.
Good selection tuck shop.
Nothing.
4.5 / 5.0
Breakfast was great, good selection and clean area.
Honestly...All was very good
1.0 / 5.0
Location is ik
We finished our job 1 week earlier, but hotel did not want to change departure date.
So we had to pay CAD 2100 to much for the night we did not even stay there.
We ( myself and booking.com) tried contacting the hotel, but they don’t even reply…
5.0 / 5.0
Very comfortable
The gym, employees
4.0 / 5.0
Was a good snack
5.0 / 5.0
Excellent staff, room
5.0 / 5.0
Breakfast was fabulous .Denise was amazing. Will return.
4.0 / 5.0
spacious, bright,
Our room was extremely dusty
Huge dust bunnies fell of the head board. The inside of the lights were dirty as well. I reported it to the fellow at the desk. I told him I wanted to work the next morning with the cleaning staff.
4.0 / 5.0
the pillows!
The lotion pump was broken. Room 511.
4.5 / 5.0
Jocelyn had cleaned the room and loo very well before my arrival. Spacious room and comfy bed. Delicious and diverse breakfast. Good wifi and pool. Kind front desk staff. Free laundry. Close to Walmart, bus stops and eateries.
The floor of the loo could be slightly better cleaned by Dhairya. He forgot to replace the used towels but never mind. Lately, the room’s telephone stopped working.
5.0 / 5.0
Friendly Staff and rooms are spaceous
None
4.5 / 5.0
They upgraded my room to suite.
3.5 / 5.0
St Jacob's Farmers Market was right across the street, and was such a close walk from the hotel. The room was spacious and clean. Plentiful parking in the parking lot. I enjoyed my stay a lot. Thank you!
Breakfast was disappointing – there wasn't even fresh milk for coffee – just coffeemate! The food selection was quite sparse – there was no yogurt left, but the liquid-eggs were abundant (or practically untouched).
5.0 / 5.0
The facilities including the pool and room were extremely clean and well maintained, customer service was on point, check in was smooth, completed by a friendly front desk agent. This was a family getaway and we will be back soon.
Thank you,
Sarah Brown
Nope, it was a great stay.
5.0 / 5.0
nice and modern
at check in no one was at front desk, I called from my cell and receptionist came eventually from Holiday Inn
5.0 / 5.0
Everything was great thanks.
Nothing really. All went well
4.5 / 5.0
Bed was super comfortable. Breakfast was very good.
The swimming pool was cool. Would've liked it warmer.
5.0 / 5.0
Location was my choice from experience. So excellent.
Breakfast was great with lots and lots of good choices.
We would prefer walk in shower. Also the grab bar on the bathtub wall was on the wrong side. Grab bars ought to be on both sides.
Also, in the bathroom sink area the soap dispenser was empty. On our first night we mentioned this to a housemaid working in the next room. Again on the second day mentioned this to another housemaid who was working in our area. The dispenser was never filled.
2.5 / 5.0
The pool was great, the bed was comfy,
First off , when we came in we stayed with a king bed and pull out couch with our 12 year old son. And when we come to the room, the pull out couch had no sheets , pull out couch not made , and no extra sheets any where in the room. When we asked front desk for it , there was an older Jamaican housekeeper who jumped in and says " we don't make up pull out couches. Because people complain someone slept in" I found that to he very rude . We simply talked to front desk . Don't jump into it . I have been a housekeeping supervisor before and I know a thing or 2 about expectations. Then all my son got was a blanket ,without top sheet or flat sheet.. an itchy blanket for 3 nights stay . I was like forget it we went out and got him blanket set..
Next morning we called down for towels , and front desk just said " ok" . Called front desk twice to be honest. Just for us to see housekeeper in the hall and she gave us towels . Poor service . When someone calls for towels . That's priority !
Our garbage was never replace we had to take outside the room for them to attend to it . Room had no tablets for the dishwasher, no sponge, no spatulas or kitchen accessories, how the advertisement showed. Lamps had dust furniture was very dusty .
Overall bad service
5.0 / 5.0
The room was excellent, lots of room and a nice kitchen area. Bed was super comfortable. And the staff were great.
Just keep doing what you're doing.
3.5 / 5.0
good offering for breakfast. staff was friendly. appreciated the upgrade so family could stay in same suite
room could have been in better condition. some areas were not clean. we were missing cutlery and when we called concierge nobody picked up the phone and never called us back
4.0 / 5.0
very nice and comfortable
breakfast so early only until 10. but that’s okay
1.0 / 5.0
Water pressure is good. Location is good. The bed was comfortable.
No towels in the room, no linen on the pull out bed, the pool was very dirty and cold. We called down to reception multiple times with no answer.
4.0 / 5.0
breakfast included
kitchen in room
after a significant winter storm I had to shovel myself out around my car to exit at noon
plows were out at 2 in the morning outside my first floor room and woke me up but not there for people to safely use parking lot
however, 4 hotel staffers did come to help me get out with more shovels to help -snow was 2 feet high
3.5 / 5.0
Breakfast was excellent
Fitness centre was excellent
Room was excellent
Winter storm happened but snow clearing was not done very well.
Only one handicapped parking spot.
The shower forces you to step into the shower to turn on the tap. Then you get hit with cold water as soon as you turn the tap on. There should be a way of turning on the shower without getting into the shower first.
4.5 / 5.0
Good reception
I didn't have much time out of my room. So far I have a wonderful time during my stay.
5.0 / 5.0
clean environment and friendly staff.
none
FAQs
How much does this hotel cost compared to others in Waterloo?
The average price for a rental in Waterloo is R 2,194 per night. This rental is R 699 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites - Waterloo - St. Jacobs Area. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites - Waterloo - St. Jacobs Area. Enjoy the water!
Is Staybridge Suites - Waterloo - St. Jacobs Area pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites - Waterloo - St. Jacobs Area?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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