Playa Esperanza Resort Affiliated by Meliá
4.1
Excellent(1,073 Reviews)Apartment hotel in Pla de Mallorca
1 single bed
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Located next to Platja de Muro Beach, Playa Esperanza offers impressive sea views. Set in 60,000 m² of gardens, it features 4 swimming pools, a spa and rooms with balconies.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Pla de Mallorca
Available Rooms
1 Single • 161 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
2 Sofa • 2 Single • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Sofa • 2 Single • 495 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(1,073 Reviews)100% verified reviews
4.1
The facilities are nice - several pools, a tenis court, outdoor kids park and an impressive indoor mini-club.
- profesionalism - we traveled in 4 and we booked an apartment with one bedroom and a living room with a sofa. However, the kids want to sleep in our bedroom, and we don’t like sleeping in couches so before booking we called the hotel to ask for an additional bed in the bedroom. They guaranteed that this is possible and made a note in the system. When we arrived, there was no extra bed as the bedroom was too small. At the reception they said they see the note in the system, but the person we talked to made a mistake. They then offered the solution to add am extra large bed in the living room, the next day. The following day they said that the person we talked to one day before made a mistake and it is not possible to add a large bed in the living room. Or course in the end there was no solution from them. I find this very unprofessional and definitely not something you would expect from a 4 star hotel
- Good customer service : the entire personnel (with few exceptions) was very rude. The supervisor receptionist, when I was explaining the situation with our room and beds told me she doesn’t have time for my long story, they would try to find a solution and hang up the phone. At the restaurant the person that was taking the orders was very rude and always in a hurry and the other waiters weee constantly removing unfinished plates from the table
- Uncomfortable beds - the sofa in the apartment is extremely uncomfortable, so if you travel in more fha 2 it is better to book 2 rooms instead of 1 apartment. Make sure that in the room you ask for a topper as they have 2 single beds put together that are very uncomfortable if there is no topper on top
- Lack of personnel - at the dinner , there was only 1 person that could take the orders for about 200 people so you had to wait a long time to order and by the time the drinks were served, your dinner would be finished
- Mediocre food - the food was just or below average, depending on the evening.
- The pools are not heated
4.1
Sehr modernes Hotel mit tollen Zimmern. Man kommt von dem wunderschönen Garten direkt an den traumhaften Strand. Man kann zwischen verschiedenen Pool wählen und findet auch immer eine Liege. Wir kommen gerne wieder
4.1
Très bel hotel, plus qu'à la hauteur de nos attentes. Personnel agréable et aux petits soins. Buffet excellent et très varié. Mention spéciale pour la piscine chauffée en extérieur et pour la vue incroyable du balcon.
RIEN
4.1
Las vistas,todo el hotel era precioso aunque la vistas desde mi habitacion eran como estar en el caribe.10/10
Un poco apartado del centro.pero caminar no hace daño a nadie.
4.1
Rummeligt og dejlige lejligheder
Hotellet er endnu ikke færdigt
4.1
Die Lage und der Kaffee ist besser als im Playa de Muro
Das ich das Zimmer über Booking.com rund 30% günstiger als auf ihrer Webseite bekommen habe
4.1
heated pool, beach location, meals, gym
room furniture was a bit simple not very modern
4.1
Wunderbare Aussicht vom Balkon auf das Meer, tolle Auswahl an Speisen, sehr freundliches Personal, gemütliche Atmosphäre, tolle Anlage…alles top
4.1
Desayuno muy variado
Nada
4.1
luxusni hotel, cisty, opravdu obrovsky vyber jidla fourmou svedskych stolu,
ocela bych all inclusive moznost namisto polopenze s placenymi napoji k veceri
4.1
Flere gode pool områder og direkte adgang til skøn strand. Dejlig buffet både morgen og aften. Fantastisk sted med mange faciliteter for familier med små børn.
Hovedpuderne
4.1
Excelente ubicacion playa excepcional
la Cena del hotel muy cara
4.1
My favorite hotel for relaxing holidays with heavenly beach and delicious food!
4.1
Велика та чиста територія, море чисте тепле, тільки коли були великі хвилі ставало грязним, лежаків вистачало на всіх. Вечеря смачна, великий вибір, кожного дня щось інше, багато фруктів, солодкого.
Сніданки одноманітні, на 4 день вже набридли, бо подають одне і теж. Через раз прибирали добре в кімнаті, бо інколи приходить, а є вонючий запах в приміщенні, наче мили дуже брудною тряпки пол. Можливо то якась хімія, але запах стійкий, і не приємно знаходитись в приміщенні після такого прибирання. Шумоізоляція слабка, все чути що відбувається на коридорі, якщо вікна виходять на вулицю, то шум від машин гарантовано. В номері не було цін на бар, не зрозуміло було чи вода безкоштовна чи за оплату, теж само стосується і кави, чаю.
4.1
Badezimmer sehr sauber / neu
Außenanlage sehr schön und sauber
Böden im Zimmer alt/schmutzig
Bettwäsche fleckig
Personal (Rezeption & Pool Restaurant) unfreundlich
4.1
Die Lage und die Sauberkeit des Hotels
4.1
Location was good and the hotel had good breakfast and the gym was excellent
Getting a Taxi is nightmare. Waiting time was between 30 min to 1 hour. The Hotel should provide shuttle services to Port Alcudia
4.1
Multiple restaurants on site. 3 pools. Right next to the beach. We also played volleyball on the beach in the resort. Affordable spa. Clean room. Location is great.
4.1
Very good facilities but extremely disappointing services. They are trying to make money over everything. You have to pay to use the safe, for the chairs at the beach, for your kids staying in the room. We had ants in the room and had to deal with it ourselves and then they had a person coming for repairs because of leaks in another room without informing us and we just found him in our room where he continued working for over an hour before informing us we could not use the showers for several hours. They also charged us several hundreds euros for our 5 year old staying in the room. Ridiculous. Unfortunate that for a hotel with 4 stars facilities you get such bad services and such an attempt at squeezing you for money for services that should be included in your stay. Several better options in the same area, which is a good location for families even though getting a taxi is a hassle and much better to rent a car to move around
4.1
the food assortment / availbility is not at the same range/ lavel as the hotel fasilitys
4.1
the direct access to the Beach
beach could have been cleaned from the algae
4.1
pools. location right on beach friendly helpful staff
4.1
Close to the beach, warm indoor swiming pool for infants,
Beds making noises every time you make any movement while being on them.
4.1
The breakfast and dinner buffets were great. The staff at the hotel were super friendly, and were extra nice to the kids. Location is perfect - on the beach. Over-all a fantastic experience.
The vegetarian options at the dinner buffet could be clearly marked, it wasn't always easy to distinguish.
4.1
Beautiful location, clean, amazing staff. They even gave us a bottle of Cava for my Gf birthday.
N/A
4.1
I enjoyed the time with my 2years old kid, I can only recommend this hotel: kids playground- specially the trampoline. Food was tasty with very good selection. The hotel offers all possibilities for kids - rain or sun ☺️ The animators for kids (children disco) and in the kid room were amazing! We really did enjoy the stay!
I would say you can already offer baby sitting from 2 years onwards not 3. I couldn’t enjoy any spa treatment 😊
4.1
the location, the beach, the food and having everything you need within walking distance.
average service. I would even say that at times the staff were rude, especially the lady from the spa - in no way comes close to the service provided in Greece. Another minus is the noise and constant roaring of children during breakfast/dinner. The hotel is mainly geared towards Germans, with German being the only language spoken besides Spanish. Rarely do the staff understand or speak English.
4.1
nice location
friendly stuff
4.1
This property is huge, well maintained and all types of facilities are available. It has private beach, easily accessible from the rooms. This hotel has 5 Swimming Pools. Staffs are courteous. Spread of the dinner buffet is mind blowing.
There are less variations in breakfast buffets. Its more or less same everyday. Its bit disappointing for us especially when the hotel offered varied selection during dinner.
4.1
amazing
4.1
Great Location
FAQs
How much does this apartment hotel cost compared to others in Pla de Mallorca?
The average price for a rental in Pla de Mallorca is R 4,293 per night. This rental is R 978 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Playa Esperanza Resort Affiliated by Meliá. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Playa Esperanza Resort Affiliated by Meliá. Enjoy the water!
Is Playa Esperanza Resort Affiliated by Meliá pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Playa Esperanza Resort Affiliated by Meliá?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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