Best Western Plus Citrus Hotel Eastbourne

6.9

Good(383 Reviews)

Hotel in Eastbourne

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Internet / Wifi, Beachfront or waterfront and more

About this hotel

Located on Eastbourne’s seafront, Citrus Hotel Eastbourne by Compass Hospitality offers contemporary accommodation just 400 metres from Eastbourne town centre. Some rooms feature sea views.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Beachfront or waterfront

Family friendly

Map of Eastbourne

Nearby attractions

National Trust - Birling Gap and the Seven Sisters

Romney Hythe & Dymchurch Railway

53.1 mi

Available Rooms

Standard Single Room

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 118 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room with Side Sea View

1 Bunk • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room with Sea View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Best Western Plus Citrus Hotel Eastbourne

RRRR

6.9

Good(383 Reviews)

Hotel in Eastbourne

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPets allowed, Internet / Wifi, Beachfront or waterfront and more

About this hotel

Located on Eastbourne’s seafront, Citrus Hotel Eastbourne by Compass Hospitality offers contemporary accommodation just 400 metres from Eastbourne town centre. Some rooms feature sea views.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Beachfront or waterfront

Family friendly

Map of Eastbourne

Nearby attractions

National Trust - Birling Gap and the Seven Sisters

Romney Hythe & Dymchurch Railway

53.1 mi

Available Rooms

Standard Single Room

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Standard Double Room

1 Double • 118 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Family Room with Side Sea View

1 Bunk • 247 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Standard King Room with Sea View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

6.9

Good(383 Reviews)

100% verified reviews

7.0

Nov 2024

It served our purpose

staff were very friendly and helpful

There was no room cleaning whilst we were there, apart from emptying the rubbish bin. Towels had to be left in the bath if they were to be changed, but as nobody came, nothing was changed. The bed could have been more comfortable and there was a minor problem with the switching of lights.

6.0

Oct 2024

Was a ok stay

Was close by to the sea front and lovely view from the room

Beds were a little uncomfortable,

7.0

Oct 2024

Quiet and clean room. Friendly helpful staff.

Very good location and easy parking right next to the hotel

Mattress bit too soft

9.0

Oct 2024

Comfortable relaxing stay, thank you for your good hospitality

The interiors of the room were very welcoming and gave us good vibes.

Intercom/telephone was provided only on request, which in our opinion is an essential requirement in every room.

9.0

Oct 2024

Staff were extremely busy however very friendly and helpful. Great breakfast.

Very spacious bathroom and a bath! Bed was huge and very comfortable. Very close to restaurants and beach front.

On arrival at 430pm room wasn't ready for check in which was disappointing, however it was explained they were down a few staff. All was rectified from there our family were given complimentary snacks and free breakfast.

6.0

Oct 2024

good value for money and with a bit of extra effort with cleaners / decorators it could be excellent

staff, size of room, walk in shower, plenty of space and towels, sea view

My room was large and spacious but general housekeeping in the room was unsatisfactory on this occasion. The windows had masses of cobwebs, the windows were very dirty and the ledges were dusty. The lift and corridor carpets were in need of some care and the paintwork in the lift was all peeled off and scored . The lift button to the first floor was broken and the carpets strewn with black/yellow hazard tape which was unsightly. It was a shame as the staff were very helpful and welcoming and the room was very acceptable.

3.0

Sep 2024

Ja det var billigt, vi sov fantastisk, super beliggenhed Men forvent ikke andet en det. Vi kan godt finde på at booke i

Fin beliggenhed, gode rene senge - sov virkelig godt. Personalet venlige og prøvede at agere som servicemindet og rette op trods der var en del der gik galt.

Da vi kom havde de tjekket os på et andet pars booking så vi skulle aflevere nøgle og forfra. Vi havde ingen håndklæder og måtte bede om dem flere gange. Selvom vi havde lagt håndklæder til udskift fik vi ikke nye men de havde bare taget dem fra gulv og hængt dem op. Vi havde ikke brugt kaffekopper, men dem fandt vi da vi kom hjem første dag, stående beskidte i blød, på badeværelseshåndvask. Selvom vi bad om nye, fik vi først rene kopper på sidste dagen. Elevator gik i stykker og ku ikke benyttes. Boede på 3 sal. Sidste nat måtte jeg ringe til personale og fortælle det dryppede udenfor vores dør i gangen. Vores loft viste desuden tegn på tidligere gamle vandskader. Personalet satte en spand så måtte lægge papir i bund for at tage støj.

7.0

Aug 2024

It was OK for a place to sleep for the night

The bed was very comfortable

Lift didn't work properly. Room wasn't very clean. The toilet has poo marks and hairs in the shower. The bed itself was clean though.

3.0

Aug 2024

Ongezellig en niet hygiënisch verblijf!

Niks!

Niet hygiënisch, slordig gekleed personeel, onverzorgde gedateerde kamers, vuile vloerbedekking, vieze badkamer, …

1.0

Aug 2024

Dieses Hotel ist nicht zu empfehlen.

Die Lage des Hotels war direkt am Strand.

Das Hotel war sehr dreckig und vernachlässigt. Die Fenster waren so schmutzig, dass man nicht hindurchschauen konnte. Der Lift war außerdem defekt. Unser Zimmer machte den Eindruck, dass es nicht gereinigt wurde. Der Teppichboden bestand vorwiegend aus Flecken und überall fand man noch Dreck von den Vorgängern. Weiterhin war es nicht möglich ein Fenster zu öffnen und da es keine Klimaanlage gab, war es extrem heiß und stickig. Unter diesen Umständen sind wir nicht geblieben, sondern verließen dieses Hotel.

8.0

Aug 2024

The hotel was clean and friendly and in the right location

the room was comfortable and the breakfast was basic

the shouler wasn't warm enough and the lifts weren't working

8.0

Apr 2024

Parfait pour une nuit ou plus

Une très grande chambre avec des lits confortables. Une table avec des chaises et un canapé devant la télévision. Un excellent emplacement à Eastbourne. Parfait pour une famille avec 3 enfants.

La salle de bain demande à être améliorée

7.0

Apr 2024

Basic accomodation , great location

Great location

10.0

Apr 2024

Great location, friendly staff, beautiful room

Room was much nicer then the one we booked, great location, so close to local shops and beach. Staff were very nice and friendly.

9.0

Apr 2024

Very enjoyable would definitely recommend

Nicely located, room was much better than expected Guy on reception desk was an absolute joy. Very professional and always asked if we were ok and if everything was acceptable. Think his name was Lewis a credit to the hotel nothing was too much. We run out of t bags and rather than have us wait he bought them up to our room instead. Top guy

5.0

Apr 2024

It served a purpose and probably will iron out issues as time goes be

Room was over looking the sea on second floor. Windows were very dirty on the outside and whilst the room was generally clean and spacious there was only a thin veneer layer of luxury about it. The bathroom curtains were very tatty with holes. The toilet flush was hit and miss and the hairdryer near the sink and mirror was for show only. The staff though were very pleasant and cheery. We elected to not order breakfast. to conclude we got what we paid for and cannot complain

see above

10.0

Feb 2024

We will be back.

Very helpful, kind and accommodating staff. Nice and warm. Family and pet friendly.

N/A

1.0

Jul 2022

Lansdowne Hotel saved the day Great Hotel!!!

I did not stay there because the hotel had closed to visitors and they had allegedly transferred my booking to the Lansdowne Hotel for the night as an alternative which I had accepted and acknowledged with both Citrus Hotel and Booking.com.

When we arrived at the Lansdowne Hotel they had no knowledge of our booking and we were very fortunate that a late cancellation came in whilst we were talking to a very helpful member of staff on the desk who was trying to find us an alternative hotel.

7.0

Nov 2021

Good

Staff very helpful and friendly

The bedroom was cold ,heating didn't work.

7.0

Oct 2021

Good location, great breakfast

The bar in the pictures, is now closed, which is part of the reason we booked. We had to change rooms 3 times, as was given a double when we booked twin, 2nd room no electric sockets worked, so had to move agn. Parts look abit rundown. Lift very temperamental.

Breakfast was good, and location. The room was clean.

8.0

Oct 2021

Excellent

Food was delicious,staff were so polite, location was amazing

Just could do with some paint

6.0

Aug 2021

Liked the hotel ‘s proximity to the beach.

Room and bed were okay though could do with a more firm bed. Wish there was a spar facility to benefit from some treatments for total relaxation.

Nothing really.

5.0

Aug 2021

The hotel was nice, the staff were pleasant but not helpful or the best.

The breakfast was nice and there was a good choice. The room facilities were good and it was spacious. They made the dog very welcome.

Th staff were not knowledgeable. I had to argue with them about the fact that I had paid for breakfast, when they hadn't looked at the booking properly. The family suite is right under the breakfast room, so at 5.30/6 am when they were setting up for breakfast by what I can only describe as a heard of elephants stomping backwards and forwards. My elderly mother, who we had asked to be near us was on the 2nd floor and we were in the basement. They hadn't told us that we wouldn't be near each other. When we went to her room on arrival we waited for what seemed like an age for the lift. When it finally arrived there was a member of staff in the lift with a trolly. They didn't get out and so rather than wait for any longer mu mum had to walk up to the 2nd floor.

3.0

Aug 2021

Poor

Not alot

The shower was cold and didn't work. The bed was very uncomfortable with springs in my back. The cheap toilet seat moved when sat on.

9.0

Aug 2021

Superb

From window we see only people leg walking on the street,we think we can see sea but everything alse was very good, I will recomend for family. You cant have everything😁

9.0

Aug 2021

Superb

All very friendly. A very pleasant stay. Will go again.

Breakfast a little strange.

8.0

Jul 2021

Basic accommodation near the beach

The room was clean. The staff were friendly and helpful. The hotel is conveniently situated near the beach.

The decor is basic and outdated (see photos). The price was very high for a single room without breakfast. My room key had a card as key ring, with the hotel name and address, as well as the room number on it. If the wrong person finds the key or steals it from you, they know where to find your belongings.

7.0

Jul 2021

Nice hotel and staff friendly and helpful. Brilliant location

Breakfast was nice and tasty and a variety of choice. Rooms were spacious and clean.

It was a different experience due to covid restrictions. As I there wasnt a bar to relax and have a drink in.

7.0

Jul 2021

Good

Tasty food

To hot in hotel room

10.0

Jul 2021

Exceptional

Location was great!!! Room was nice a big. I got the front sea view. Loved it

FAQs

How much does this hotel cost compared to others in Eastbourne?

The average price for a rental in Eastbourne is R 1,972 per night. This rental is R 25 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Plus Citrus Hotel Eastbourne. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Plus Citrus Hotel Eastbourne pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Plus Citrus Hotel Eastbourne?

We found 6 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and beachfront or waterfront.

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RRRR

Best Western Plus Citrus Hotel Eastbourne

Hotel in Eastbourne

Reasons to book

About this hotel

Amenities

Map of Eastbourne

Nearby attractions

Available Rooms

Standard Single Room

Standard Double Room

Standard Twin Room

Family Room with Side Sea View

Standard King Room with Sea View

Best Western Plus Citrus Hotel Eastbourne

Hotel in Eastbourne

Reasons to book

About this hotel

Amenities

Map of Eastbourne

Nearby attractions

Available Rooms

Standard Single Room

Standard Double Room

Standard Twin Room

Family Room with Side Sea View

Standard King Room with Sea View

Reviews

FAQs

How much does this hotel cost compared to others in Eastbourne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Plus Citrus Hotel Eastbourne pet friendly?

What amenities are available at Best Western Plus Citrus Hotel Eastbourne?

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