The Malvern
4.1
Excellent(600 Reviews)Hotel in Malvern Hills District
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
The Malvern, is a AA rated 4-star hotel that offers spa and wellness facilities, an extensive range of relaxing and holistic spa treatments, and a brasserie and restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Malvern Hills District
Available Rooms
1 Queen • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(600 Reviews)100% verified reviews
4.1
It seems like the main focus is on the facilities more than the actual hotel rooms
For such a good looking luxurious hotel, I was expecting the room to be up to standard also.
A simple as a proper size Flat TV, not computer size.
Possibly small mini fridge and slippers to go with gown.
4.1
Staff and food were exceptional
Furniture and fixtures look a little tired
4.1
Fantastic facilities. Very clean. Excellent food.
The spa outside was too cold.
4.1
the staff are amazing , the facilities are great and the goods lovely
leaving
4.1
Room was comfortable
Restaurant was good
Spa had excellent facilities
Toilet in the bathroom of our room was too close to the wall
4.1
Hotel was really spacious and staff were all really pleasant. Food was excellent.
On an industrial estate, so heart full of dread as we approached, on entering it was like an oasis. Pleasantly surprised.
Hotel had two electric car chargers. One wasn’t working, rang the helpline to be told it was on the waiting list for repair. The other charger needed you to download the app, register for an account, add credit, then charge. Ridiculous. Tried registering several times, but failed. Had to charge at motorway services. Inconvenient. Not hotel’s fault, as owned by private companies.
4.1
The staff were lovely. Ollie (the manager) deserves a special mention - he was friendly, helpful and kind.
4.1
spa and staff were excellent. room lovely and facilities were perfect. great parking
Dinner food was a let down, key ingredient forgotten on main course, no sauce. cocktails disappointing. needs to be improved to keep up with the rest of the hotel
4.1
lady on reception very attentive.
breakfast was lovely.
Pool water cold.
Sauna warm.
the massage bed was really creaky so unable to relax.
Bar service extremely slow.
4.1
great spa and facilities, lovely heated pool that flows to outside, so relaxing! lovely staff and really nice food!
nothing nice to look at out any of windows!
also no toilets in the pool area was a pain - had to take your key fob to go out and use the ones by the spa reception - putting your robe over a a wet swimsuit!
4.1
The spa and the swimming pool where immaculate. The meals were divine. Staff were very friendly and helpful. The most relaxing getaway we have had since the pandemic.
Zero complaints.
4.1
Been going here for over 10yrs 4 or more times a yrs . Always been my go to place to relax. The pool is amazing and so is the stream room. The rooms are spacious and always have a relaxing sleep. Breakfast is amazing never had a bad experience with there food . The tea for 2 is a must if you can.
In the 10yrs plus I hadn't had a bad experience. But the last twice I have been there have been a few things only minor . Someone's shower gel left in shower. And then another time a dirty cup and bathroom wall had all stuff down it like sick 😫..staff are quick to sort issue. But think cleaning needs checking .hopefully it's not going to get worse as really love the place. Sometimes pool isn't as hot as it usually is few times we have been. Apart from that it's one of the bests the rest .
4.1
Hotel is comfortable, good spa facilities
lack of options to hang towels, no toilet brush, healthy breakfast options should be available.
4.1
Lovely welcoming staff both in the hotel and restaurant. Spa area great and amenities not overly crowded. Great heated outside pool for winter.
On a commercial estate - odd for a hotel. Rooms could be a bit more upmarket.
4.1
Excellent stay, staff were very attentive especially Sarah who looked after us in the pod. This was our sixth stay and I would say it was our best as all the staff were great
4.1
Breakfast was good
Sadly we didn't get the best deal as we weren't aware of the deals.The evening meal was average.
4.1
Everything was superb. The staff , facilities and food
Will return soon !
There is nothing not to like
4.1
Staff were very friendly and went the extra mile for us.
Facilities were great and the food for dinner at the restaurant was 10/10!
Views are not great from the hotel/spa! Being in Malvern you would think to have beautiful Malvern hills as the view. Room also had an unpleasant smell and heating didn’t work. I also found a little bug in my bed.
4.1
spa was nice, staff were nice, food was nice. room was nice with good selection of tea coffee hot chocolate in room, option of fresh milk was nice touch. good location from the Malvern hills and town.
breakfast finished at 9:30 which is very early when on a relaxing break, we went without breakfast due to this.
4.1
The spa is amazing. It is sleek, clean and really luxurious.
Being able to walk around in your robe and eat, drink and enjoy is a real bonus
4.1
clean friendly food was nice
slight glitch about the discount I was receiving but
worked out in the end
4.1
The staff we encountered were friendly.
Our room was filthy, the shower head was disgusting, bins overflowing, relaxation room loud with member of staff slamming around and door constantly left open, music far from relaxing, food was inedible so had to be sent back meaning going to bed on an empty stomach whilst pregnant- we've never sent food back but I've never seen anything so bad. 40 minute wait for soft drink and turned up in filthy glass- not enough staff nor organisation. Breakfast was the same- deep fried frozen mush, both left with bad stomachs after trying very little. Pool area needs a lot of repair.
Cups, plates, milk jugs all filthy.
Could go on but don't really want to. I feel sorry for the staff having to try and cover these issues but there needs to be something done.
Would not call this a 4 star.
FAQs
How much does this hotel cost compared to others in Malvern Hills District?
The average price for a rental in Malvern Hills District is R 1,768 per night. This rental is R 776 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Malvern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Malvern. Enjoy the water!
Is The Malvern pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Malvern?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, fireplace, and smoking allowed.
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