Pestana Porto Santo Beach Resort & SPA
Hotel in Madeira District
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
With a private stretch of sandy beach along the Porto Santo shore, this 5-star resort features 2 natural-style pool areas surrounded by 30.000 m² of gardens.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Garden
Family friendly
Map of Madeira District
Available Rooms
Double Room with Pool View
2 Single or 1 King • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Double Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room (2 Adults + 1 Child)
1 Futon • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
One-Bedroom Suite (2 adults + 2 Children)
1 Queen • 1 Sofa • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
10.0 / 10.0
Gostei de tudo. Foi excelente.
Nada a apontar.
7.0 / 10.0
A comida era boa e muito variada
Muita confusão nos espaços de refeição , não havia chinelos de quarto , roupão e faltavam creme de corpo .A Água da piscina interior fria . Crianças pequenas com fralda dentro da piscina deviam ter uma piscina para elas . As empregadas entravam nos quartos sem bater a porta .Aconteceu 2x comigo .
9.0 / 10.0
Confortável
Nada a apontar
9.0 / 10.0
The location was amazing, the food was really good for an all-inclusive, there was a small problem at check out with the payment and since we had the boat very late in the evening they allowed us late check-in for free.
The check-in was not the greatest experience because there were a lot of people and we had the room 40min after the check-in time that was promised. Since our check-in was done is two phases, first for payment and after to get the room (they allowed us to use the facilities but not the room), we did not have the whole explanation of how restaurants work and we could have used it better if we knew he had only one restaurant visit included.
Also, while waiting for the room, the suitcases were under the sun.
We felt like the place was mostly meant for families with kids.
8.0 / 10.0
Location, amenities, beach, staff was great.
The room we stayed in needed to be refreshed as in needed painting, floors were chipped, towels were thin, bath mat was frayed and old. Cobweb in the bathroom.
7.0 / 10.0
Beautiful beach, facilities and location, great activities for children and wonderful for relaxation.
The variety of food was rather limited and somewhat disappointing. Although we visited in the off-season it was during the easter period and evening entertainment would have been great. Also would have been good to know that the speciality restaurants can only be booked with stays of 4 days or longer, we would easily have added another day had we known!
6.0 / 10.0
The Island
The food, the facilities, the rooms, the unavailability of choice and even the massage was very poor. Regarding food and services, you have to suffer the poor quality of the all inclusive offering.
10.0 / 10.0
gorgeous property ,
9.0 / 10.0
pools , beach
food could’ve been a little better
8.0 / 10.0
Nice hotel with good infrastructure. Staff is very friendly and willing to help. Overall a positive experience
Not really a 5 stars, but more like a good 4 stars. The hotel is a bit oldish and breakfast room could do with an face lift. Having said that, no biggies
10.0 / 10.0
Everything it was good 😊
Nothing
9.0 / 10.0
It was clean, pleasant stay. All we needed around, close to beach. A lot of pool area.
Don't leave mess or sweet stuff around, there are small ants coming in, but I am sure its totally normal for Madeira and places close to nature like this.
Breakfast was avarage, but still a lot to choose from and a lot different nice pastries.
9.0 / 10.0
+ The rooms were of decent size with large balconies
+ Shower good pressure and bath nice too
+ Location with walkway direct to the beach was a real joy
+ The garden design was amazing, really bursting with exotic plants and cacti grass creating a well integrated feel
+ Hotel provides beach towels and robes
+ Sauna + swim in the sea was a great combo ( but the steam rooms were unfortunately underwhelming )
+ Lovely big swimming pools but outdoor ones were colder than the sea ( winter )!
+ Breakfast sitting on the terrace was very pleasant ( once we discovered the fresh omelettes and pancakes )
+ Most of the staff were very nice and helpful, particularly the cleaner and one of the receptionists
+ Although off-season we found 2 very nice restaurants about 15 mins walk from the hotel ( we did not have all-inclusive so did not eat at the hotel's onsite resto )
+ Rooms had ample fridge space to store drinks n snacks
+ NYE there were good parties, and fireworks on the beach !
- Sauna / steam / spa generally didn't work for first 2 days
- Steam rooms were not fully working as never got really hot enough! ( but once the sauna worked it was amazing )
- The first room we were allocated was next door to a family with a baby and we could hear everything because our room had a locked door directly to theirs, so must've been intended to be a joined up room. Anyway the reception changed us to a lovely quiet room and we were very happy with it. But I don't know why they allocated us to a joint room in the first place.
- Breakfast was a huge variety of everything you can imagine including fizzy wine! However, the quality of some stuff was quite bad, like the bacon was v cheap and the coffee machine produced really industrial tasting milk coffees like latte but black coffee was fine.
- As a Brit, tea is important, and the hot water was never hot enough at breakfast to make a good tea! ( but the room had kettle so we could get our tea back in the room ).
8.0 / 10.0
excellent location and gorgeous beach! and so quiet!
9.0 / 10.0
It is a gorgeous property with many amenities. The breakfast buffet was excellent, and our Christmas dinner buffet was excellent. So many choices!
They charge 15 Euros for room service.
6.0 / 10.0
it’s an old, very old resort. and time wasn’t very nice with it. you can see it wrinkles everywhere. is not very well maintained and seems like its glory days have passed. for sure is not a 5* hotel.
the location.
7.0 / 10.0
Close to the beautiful beach
Bad soundproofing
10.0 / 10.0
We really enjoyed our short stay at this beautiful resort. The staff was very friendly and helpful. The place is really nice and the beach just wonderful. We visited Porto Santo in December - it was not that warm and the sea very refreshing, but you can still swim in the sea. The advantage was an almost empty beach and a very calm atmosphere at the resort.
9.0 / 10.0
if you are in Porto Santo is certainly a place to be. You have a directly access to the wonderful 9km beach 🏝️, inside the hotel you can feel like in the big Caribbean hotels. Staff is super kind and professional.
7.0 / 10.0
The staff, food and location. We also appreciate the box of dinner prepared for us as we arrived in the hotel quiet late. Also, the extra effort to deliver the cake on my birthday.
The cleanliness can be improved. Attention to details, the cover of the door card reader was missing. The pillow was too soft.
8.0 / 10.0
Personal working as bees.
You need to pay extra for sunbeds at the beach. it's really 5stars hotel?
3.0 / 10.0
nothing
all
8.0 / 10.0
Near the airport so that was easy.
Staff all very kind.
There’s something for everyone! I think a week is the max/ perfect amount of time to stay..it was for us anyway.
I found the sun loungers extremely uncomfortable.
The pillows were not plump enough. They look lovely, but as soon as one lies down on them they go very flat! Disappointed we couldn’t book at the Sushi restaurant- Koi. We tried for days to book and were then told no availability. Televisions in the room and bar areas are tiny! They could at least upgrade and put bigger screens in there- Especially when there’s a big sports tournament going on!
7.0 / 10.0
Hotel was in a fantastic location, grounds and pool were beautiful. The room was very clean and well maintained.
No tea or coffee facilities in room and tv was very small. Due to Covid breakfast times given were very limited and there was not many food options within the hotel for dinner that was not the buffet.
FAQs
How much does this hotel cost compared to others in Madeira District?
The average price for a rental in Madeira District is R 1,572 per night. This rental is R 18 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Pestana Porto Santo Beach Resort & SPA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pestana Porto Santo Beach Resort & SPA. Enjoy the water!
Is Pestana Porto Santo Beach Resort & SPA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pestana Porto Santo Beach Resort & SPA?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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