Hilton Auckland
4.3
Excellent(1,972 Reviews)Hotel in Auckland
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
HIlton Auckland offers stylish rooms and suites in an idyllic location at the end of Princes Wharf. Guests can enjoy luxury dining at FISH restaurant, which offers a creative menu with a focus on fresh local ingredients.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Auckland
Available Rooms
1 King • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Beds not specified • 398 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(1,972 Reviews)100% verified reviews
4.3
Excellent location and rooms. Pity about your poor attitude bar staff
Female bar wait staff. After dining out elsewhere and coming back to the Hilton for an expresso Martini and thinking we'd finalize bill only to see cocktail menu and order one more, the look on face and extra effort to do this was appalling. To the point she groaned out loud and screwed original eftpos up in front of us in disggust. Far from the service we've had previously from the Hilton Auckland.
4.3
Overall, it was an outstanding experience. Nestled right on the waterfront, the hotel offers stunning views of the harbour and is conveniently located near many of the city’s attractions, making it an excellent base for exploring Auckland. This hotel offers a perfect blend of luxury, comfort, and convenience. I would highly recommend it to anyone looking to experience the best that Auckland has to offer. I look forward to returning in the future!
Breakfast was a highlight, although there was a bit of a wait to be seated. While it wasn’t a major issue, it would be helpful if the hotel could manage this better during peak times. That said, the quality of the food made it worth the wait.
4.3
location w seaviews
needs refreshing
4.3
Central location staff that looked after us great breakfast
4.3
Great location loved the view , the bathroom was spacious , the lobby area looked gorgeous and welcoming . we arrived early as we had disembarked off a cruise ship and staff very kindly let us check in early and Gave us our room 🙏 we were treated like royalty and I only wish I could of stayed longer . the breakfast was divine too
had nothing to fault this place was perfect
4.3
Breakfast was good, the bread was hard though.
I was charged extra without any warning, there was no kitchen and no smoking on the balcony which was disappointing.
4.3
The location was really good. It was just a walk to the restaurants and entertainment. We bumped into a celebrity (Cliff Curtis) so that was very cool!
Let your guests know that parking has to be paid for. We were slapped with a $85 fine for not paying for parking. The people at reception and concierge happily pointed out that there were signs outside, however we did not take notice of the signs.
We have been to other hotels where the person checking us in raised that parking was an additional cost and pointed us in the direction to get it sorted out - I would suggest that you do the same.
4.3
Definitely the view was majestic in the evening.
Stay was comfortable !
NIL
4.3
The breakfast was amazing.
There is no comb and toothpaste. We forgot to bring but couldn't find anywhere.
4.3
The view from the room was nice and the restaurant food was good
The price was way too high for the quality of the room. Shower nozel was falling off and the room was very dated and looking scruffy.
4.3
Beds Great Front desk great Location Perfect
Breakfast very average. Breakfast staff need to treat all customers with respect
Rooms tired!
4.3
Everything ! And the staff were amazing !
4.3
Quiet location and quiet room. Very comfortable bed and decor was fresh and clean. The staff were friendly and efficient and the breakfast delicious. I also loved having a bath in our bathroom.
The bathroom was dated and needs a refresh.
4.3
the location and the easy layout of getting around, super clean and very presentable!
n/a
4.3
Location was great - close to restaurants and bars. Beautiful outlook
4.3
Fabulous location; excellent staff who were very friendly and attentive; superb room with balcony views; wonderful breakfast; so convenient to all my needs. One of the best hotels I have stayed in. Highly recommended.
All good.
4.3
Beautiful room and view
Great Location
4.3
The view
Parking, noise from ferry nearby
4.3
Nice airy lobby. Great view from the room. Bed was very comfortable and breakfast was great. The staff checking in were pleasant, if not a bit formal. The two concierge guys were very helpful with getting us a cab and providing local information - very friendly.
Nothing really
4.3
great check in, great location & awesome facilities
4.3
Excellent room with good harbour view.. Very well located. Comfortable bed.
The TV has limited free channels. The room charging process was not as indicated on the Booking.Com booking. The total amount was taken by the hotel before we arrived.
4.3
The view until cruise ships arrived, lovely view at the restaurant.
Rooms need to be maintained more, broken shower head, door stop, balcony tiles broken, balcony not completely private, and tiles squished when you walked on them, was expecting a lot better considering it is the Hilton. Some Staff were absolutely awesome, but some were quite dismissive.
4.3
The hotel room was on the top floor, with an expansive view of the city and the water.
The view was magnificent. There are many places to visit within walking distance and the location is very central
The room was not very clean, there was a dirty towel in the bathroom as well as a large amount of hair in the drawers, to the point that the staff took a picture of the drawers.
We were disappointed since it was my daughter's birthday and we had hoped to make the occasion special. We were also disappointed with the size and temperature of the swimming pool, which was very cold.
Our request was also for flowers to be delivered in honor of my daughter's birthday, but they never arrived and instead we received chocolates from the hotel management. Which was a nice surprise but nevertheless we requested flowers with no communication received from management.
Also room service was ordered and the food quality was extremely poor.
There was no Netflix only Sky and the television was not very high quality either, as the image flickered constantly.
As a result, even though the location and the view was magnificent we were left unsatisfied with the overall experience in this hotel.
4.3
The view was incredible even thought it was raining
The breakfast restaurant hot food was mostly overcooked and not very nice.
4.3
Complimentary breakfast was so good, the bed was comfortable, the shower was ok.
The bathroom didn't have a lock on it, which I found weird. The bond realizing at the counter I had to pay an extra 400 dollars was an unfortunate event. I booked a king leisure deluxe and it didn't match the photos. The one I had booked had a bathtub in the photos and I was not put into it
4.3
Fantastic location. Close to everything with amazing views.
A little behind the times with connectivity - no option for streaming services and pay-for-view movies in 2024? Paying for valet parking in the open outside the front door.
4.3
View of the water. & close to restaurants shoppings etc
The pillows so uncomfortable.
The room service was abit pricey.
4.3
good view
too noisy with ferries
4.3
Always a fabulous stay
4.3
L’amabilité du personnel
Le confort du salon de la réception
Le confort des chambres
La propreté
Le buffet petit déjeuner, peu de choix dans les produits surtout dans les fruits et souvent mal resservi.
Le personnel de salle est très aimable, certains bossent la tête baissée ce qui est agaçant quand vous souhaitez quelque chose.
Il est dommage de faire payer le cafe expresso ou le cappuccino dans une formule buffet du petit-déjeuner.
C’est la première fois que cela m’arrive….
Si vous êtes amateur d’esoresso ou cappuccino ça sera payant
C’est dommage qu’il n’y ait pas de machine distributrice
4.3
Wonderful staff, faultless location, quality food and great facilities.
The lifts were a tiny bit slow and could possibly do with one more.
4.3
地理位置优越!风景优美!酒店服务态度很好👍
酒店的早餐和晚餐都很好吃😋。房间的床睡得舒服😌
晚上有点吵。淋浴的开关有点不好操作,无热水。
4.3
Bella posizione
Il cappuccino è L’Espresso si pagano a parte per un hotel a 5 stelle mi sembra assurdo
4.3
Accessibility, parking available at the property, lovely staff, great location, just a good all round atmosphere
I didn’t have any problems
4.3
Breakfast standard
Location was stunning
We had a very late checkin with a notification text we didn’t receive
4.3
Location is good. We didn't mind the big ship parked along-side taking the view (it departed after a few hours and opened up the view). The guy at the concierge was very helpful (Robert I think his name was)
Probably expected more from a 5 star hotel. Small things like no slippers in the room, Limited tea offering, then also the tea and coffee not replenished the next morning, a long with dirty mugs and spoons left after room serviced. Staff overall just seemed to have very little care factor
FAQs
How much does this hotel cost compared to others in Auckland?
The average price for a rental in Auckland is R 2,626 per night. This rental is R 4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Auckland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Auckland. Enjoy the water!
Is Hilton Auckland pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Auckland?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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