Imperial Heights Hotel, Entebbe
3.6
Good(160 Reviews)Hotel in Uganda
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Offering free WiFi and featuring an outdoor swimming pool, Lake Heights Entebbe is situated in Entebbe, 2.7 km from Entebbe Botanic Gardens. The property offers secure and accessible parking and concierge services.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Uganda
Nearby attractions
Available Rooms
Standard Double Room
1 Queen or 2 Single • 258 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Executive Double Room
1 King or 2 Single • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 Single • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite
1 King • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
3.6
Good(160 Reviews)100% verified reviews
3.6
The garden area was beautiful. The rooms were very quiet. Really enjoyed the stay.
3.6
The location and the staff were amazing.
The lighting in the room was so poor, it was creepy.
3.6
The environment. Maggie the lovely waitress was brilliant and very welcoming and patient.
Supper on the day we checked in. Especially the fish was not upto standard.
Maureen our lovely waitress that night was brilliant though 👌
3.6
Great breakfast and wonderful locations
Everything about the hotel was great and wonderful
3.6
We arrived very late at night and left it on the next early morning. The room and the bed were comfy, and the staff were helpful.
3.6
Outside is lovely with nice gardens and cool environment.
A few things in our room were broken. Also with a background in public health, I didn’t like to see the mosquito net tied up to the fire alarm.
The actual sleeping area was smaller than the pictures on the website.
Staff phoning all the time was disturbing, so we weren’t rested.
Food takes too long when ordered especially it was a surprise that an omelet/Rolex took 40 minutes to make.
3.6
Great, spacious and comfortable rooms in good location. The staff are really really good, especially the receiptionist "Samuel" that received us!
We were able to use the pool in the night! and gym if we wanted.
The breakfast was really good too!
The check out time is sooner than advertised. It's 6:00 to 12:00 online and 10:00am at the property.
We had to adjust our plans
Especially after a tiring day and having checked in at 12:40/50pm
We also couldn't get any hot water in these lovely rooms.
3.6
Friendly staff, tastey meals, serene and healthy environment
3.6
Staff
Awful food
Slow service
Dated decor
3.6
staff and cleanliness are in high value
breakfast and bathroom (no hot water at all) are in very low value
3.6
Great location, with very attentive staff who are always willing to help.
Rooms are quite dated and not all the facilities worked as expected.
3.6
Service at the restaurant
The rooms are ready for a renovation!
3.6
The breakfast was good though the sausages could be softer. The buffet variety was a good balance and they changed it from day to day with an offer of something different everyday. The staff members were truly excellent. Cool collected and always jovial and in control of their respective areas. The reception personnel were great. Ever smiling and very polite. The manager himself took time to talk to me. I really appreciated that. The garden is really amazing with a variety of trees and flowers plus birds singing in the trees. Wonderful place indeed.
The whole place need a bit of renovation. I am glad they are putting new structures to increase the value of the place but its the small things which need attention. Like replacing window handles, AC units and small water leaks. etc. Not very bad though but the sooner small things are attended to the better for the place to maintain its value.
3.6
the location and facilities were perfect
could do with being decorated
3.6
The nice welcoming staff.
Hot water didn’t work a couple of times.
3.6
Good
Nothing
3.6
Staff were polite n welcoming
I am not so sure about the sanitation of the room i was in. It was clean but ...
3.6
Some of the staff were really nice and it's a good location.
The rooms were dated, everything was falling apart to be honest. We've stayed in other hotels that are better value and seem more up to date. Also they arranged a transfer for us for when we landed at 1am which no driver was present for. After waiting nearly 30 minutes we decided to get our own taxi but then the driver appeared. We paid the driver which he willingly took for then the hotel to charge us for it. I didnt pay but am now being asked to pay as the driver is denying the payment. Also I appreciate it was 2am by the time we arrived but it wasn't a very welcoming welcome from the staff member who was on duty that evening. The whole experience wasn't great for the money we paid.
3.6
flexible arrangements to move to the room qe loved when it became free. Very friendly staff and good service including internet connectivity was better this time. Massage and swimming pool were services provided for a good relaxation
Nothing to note
FAQs
How much does this hotel cost compared to others in Uganda?
The average price for a rental in Uganda is R 974 per night. This rental is R 343 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Imperial Heights Hotel, Entebbe. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Imperial Heights Hotel, Entebbe. Enjoy the water!
Is Imperial Heights Hotel, Entebbe pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Imperial Heights Hotel, Entebbe?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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