Holiday Inn London-Shepperton, an IHG Hotel
4.1
Excellent(1,298 Reviews)Hotel in England
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in 11 acres of grounds, 8 miles from Heathrow, Holiday Inn London-Shepperton has full leisure facilities, a bar, a restaurant and a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of England
Available Rooms
Standard Double Room with Sofa Bed
1 Sofa • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room - Disability Access
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Room
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite
1 King • 419 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.1
Excellent(1,298 Reviews)100% verified reviews
4.1
Staff were very helpful, food was lovely in the restaurant
Nothing
4.1
Asked for possible early check-in, the check-in staff accommodated me as I was an IHG member. Pleasant surprise. Clean room, comfy bed and excellent bathroom. Breakfast was delicious and perfect way to start the day.
Not a didn't like- rather a suggestion. I had a banging headache and approached the reception desk requesting painkillers as I didn't have any. I politely explained this and asked for some and the answer was a straight no. Might I suggest this specific member of staff say- I don't have any sorry, but I'll see what I can do... just a thought.
4.1
Modern style Hotel relatively new with leisure centre
N/A
4.1
Nettes Personal, gutes Frühstück (Buffet), recht gutes Restaurant gute Lage etwas ausserhalb
Etwas schwierig zu finden, ohne Navi nicht möglich
4.1
Staff were really great, breakfast was good as well
the room size, the infrastructure in the room
4.1
Breakfast and dinner very good, staff polite and helpful. Nice location plenty of parking.
First night we were given a double room instead of a twin, and the hotel was full, so could not change until the next day, but the staff were helpful, and the information received from booking.com did say standard room only and not stating twin required, so to be honest not the hotels fault.
4.1
The location, Breakfast, price and many of the staff etc etc
The bedroom was too hot with inefficient air conditioning and problems with the safe and room keys.
The evening meal menu is not to our liking and has been very much the same for the last 2 years.
4.1
It was clean and adequate, dinner was fairly basic as I’m vegan and there was any choice. 1 starter, I main. 1 sweet but non available.
Breakfast was the same. I had mushrooms on toast. There were no tomatoes which I would have liked. No vegan yogurt. There was fruit and cereal though.
Far better choice for people who are not vegan so please don’t let this put you off from staying unless you are vegan
Lack of food choices
4.1
Reception staff excellent, pool was fine.
Bar area looked nice
Many of the Restaurant staff were poor,
Often tables left uncleared, with no set tables ready to sit at.
Was given wrong menu,, when we asked for inclusive menu. Was never mentioned until meal finished
Then made to pay for their mistake!!
Very poor
4.1
Room was lovely - bed very big and comfortable. Bathroom was great too. Location was good and the air conditioning was bliss in such hot weather.
The breakfast was not the best. Cereal out in uncovered bowls with people coughing over it put me right off. Fruit was very boring with little choice. No mushrooms or tomatoes in the hot breakfast trays. Juices were all watered down and horrible. Even though we came down an hour before breakfast finished, there were no crumpets, croissants or pancakes! How does that happen. Also only white bread left which I can’t stand. Wouldn’t have breakfast here again.
4.1
Breakfast was brilliant, very nice and so much choice. Hotel public areas were very nice
The room was small, tea/coffee stains on 2 of the walls, pillows not comfortable
4.1
Modern, clean with great amenities and staff.
Nothing. It was a great stay.
4.1
easy to find, good location, comfy room
all was good
4.1
Brilliant location very clean and very helpful polite staff
Nothing
4.1
Great Location and proximity to the airport, very helpful staff and delicious breakfast selection .
The downside of thebathroom door are peeled off and it looked rather tacky for the hotel of that status ,my guest noticed and commented .it will be nice if the shower has a full glass cover as water kept spilling on the floor
4.1
La situation de l'hôtel dans le Surrey à deux pas d'un bras de la Tamise. Sa proximité avec le charmant village de Walton on Thames et de ses promenades au bord de l'eau, sans oublier ses Pubs ! La restauration de l'hôtel très correcte. L'accès à la piscine et aux installations fitness .
L'hôtel vieillit ! Un problème d'entretien des équipements de chambres semble s'accentuer : par exemple les thermostats chauffage/clim sont souvent défectueux ce qui nécessite l'installation de chauffage d'appoint ! Le ménage parfois minimaliste !
4.1
everything
nothing
4.1
Joe at breakfast was fantastic, so helpful and friendly.
Nothing
4.1
Good size room for a family.
Not enough pillows. 5 pillows given for 4 people staying in the on the room.
4.1
The room was of a good size and comfort. The temperature controls on the heating system worked very well which is becoming something of a rarity these days. The restaurant has a fairly extensive dinner menu and although I arrived at the hotel very late, the staff were very accommodating. Free parking with no height restrictions was also extremely useful.
I am genuinely struggling to think of anything I didn't like. If I was going to be picky I would like to see clearer signage from the Car Park to the reception but other than that this is a good hotel.
4.1
Lovely and clean, helpful staff, good breakfast
Nice room, quiet, slept well
No shampoo in bathroom
4.1
Bathroom was small but very functional. Shower was great.
Breakfast was very good.
1. the room was a bit small - but OK for the one night.
2. just the one glass available in the bathroom.
3. paying for the car park - particularly for the blue card areas.
4.1
It was a well equipped and organized hassle free hotel. It was a real plesure to spend the night at a 4star hotel.
The fitness center was well equipped, swimming pool water was warm and enjoyable.
The breakfast was superb.
Some of the staff spoke in poor broken English, they were difficult to understand as they also spoke quickly.
4.1
Cleanliness
A lot of children in the pool taking over the pool so unable to swim properly
4.1
Really nice Breakfast. The chief also was great & the food was so tasty.
4.1
Easy to find.
To shower you had to step in to the bathtub. Very hard for older people.
4.1
Clean modern comfortable
4.1
We had an excellent stay. Room was comfortable with an excellent shower.
Breakfast was really good along with the service from team. A shout out especially to Julie and Alison on that front. Their very good at keeping the whole team and the clientele motivated. Definitely morning girls!
4.1
Clean good bed nice hotel and very good staff
We were given a disabled room which we didn’t change when we arrived at 11 pm
Tv had no guide button
The room smelt musty
4.1
Incredible staff. Beautiful hotel. Fantastic facilities. Great for families.
4.1
Standard room was decoratively tired, definitely in need of some attention.
Decoratively very tired, bed sheet ripped, stains on the carpet and walls, chipped paint and plaster in the bathroom.
4.1
The bed was clean
Front desk staff incredibly rude. Unhelpful. Sarcastic. Insulting. Purposely stretching check in time . We were made to feel that we were wrong booking on line with booking . Com . No respect for travellers . Lectured about our request to check in early . Refused to help refused to allow cancellation . Told to drive around and check back hourly after a nine hour overnight flight . Would avoid at all costs .
4.1
location
had everything you needed
4.1
Very warm welcome from Kane on Reception and also from the lovely lady hosting the breakfast area on 9 October; quiet location but within walking distance of the river; food very good ..pizza in the bar in the evening and the buffet breakfast the following morning. A lovely terrace area to sit and enjoy drinks etc.
Twin beds were pushed together. We expected two beds in a room not two single beds pushed together. We separated the beds a little but a shame the room wasn’t set up for a proper twin room.
4.1
Nice spacious lounge and bar area, room well equipped.
In room 237, my view from the window was a large blue (air con?) unit. I could not see anything else.
4.1
Helpful staff and good location
Gym and pool a little small
4.1
The trainee receptionist was first class! Helpful, polite, welcoming!
The hotel is in desperate need of refurbishment! It's tatty & maintenance is poor. There have clearly been many water leaks where the paintwork hasn't been replaced, this is both in the public areas and the bedrooms.
4.1
great rooms and bar area.
food expensive for what it was.
FAQs
How much does this hotel cost compared to others in England?
The average price for a rental in England is R 2,220 per night. This rental is R 1,148 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn London-Shepperton, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn London-Shepperton, an IHG Hotel. Enjoy the water!
Is Holiday Inn London-Shepperton, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn London-Shepperton, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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