The Royal Hotel by Coastlands Hotels & Resorts
Hotel in Durban
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Situated in Durban's CBD and 15 minutes’ walk from the beach, Royal Hotel features 2 restaurants serving award-winning cuisine. Rooms have panoramic views of the city or the yacht harbour.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Family friendly
Map of Durban
Available Rooms
Deluxe Queen Room
1 Double • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Family Suite
1 Double • 645 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Suite
1 Double • 645 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
6.0 / 10.0
It was affordable. I was always assisted to carry my belongings. All staff members were friendly and very welcoming. I like the fact that the property is situated in town, it’s easy to access shops.
The carpet made me sick. I have sinuses. I didn’t like the fact that the air con was controlled centrally. It made me sick at night. When I needed air con during the day it was off and I would sweat because of that. There was no iron in the room. My room was on the 10th floor, I was told that the room for ironing is on the 9th floor. I didn’t like moving up and down with clothes. The water in the shower was luke warm for the first three nights and completely cold for the rest of the nights. When I reported the issue on 19 November 2024, I was advised to use bathtub while they arrange to fix the shower. The carpet in the reception area and corridors didn’t smell nice.
8.0 / 10.0
N/A
N/A
7.0 / 10.0
The staff was very friendly
The tv in my room was not working
4.0 / 10.0
Staff members are very friendly and drinks.
The room I was in didn’t have lights,the bathroom was filthy. The mirrors also,2 weeks back I was there but in a different room and the mini fridge was leaking and my partner didn’t like the food,it tasted horrible
5.0 / 10.0
we really liked the bedroom.
The bathroom was in a bad state. The drain for the tub was blocked, and there was mold and scale all over the tub and shower area which was very unhygienic
10.0 / 10.0
good
good
5.0 / 10.0
The place nearby places of attraction and transport accessible
The hotel furniture is outdated and I had broken chair and the steel bar on the windows in my room, I couldn't control the air conditioning in the room, the other channels on the TV did not have sound and not working.
7.0 / 10.0
We chose to do our own serving in our room.
Friendly Staff and not repulsive to questions while safeguarding their status as employees
The room needs a bit of attention
If windows could be cleaned
9.0 / 10.0
Staff was friendly and helpful
1.0 / 10.0
not much. a very standard experience. highly inflexible staff.
i booked the wrong day by accident. i called the hotel to try rebook (1 day earlier) and they went ahead and cancelled my booking, took 50% of the total fee and then charged me 100% of the fee for the next day. highly inflexible and will definitly not stay there again.
8.0 / 10.0
this time around everything was spot on , from the room to the staff. Friendly and extremely helpful. my room did not have a fridge called reception and with 5 minutes 1 was placed in my room.
nothing
9.0 / 10.0
Perfect location . Not happy with the carpets most of the hotel. I think it needs the modern touch.
Breakfast was bit cold for my likings
3.0 / 10.0
The staff is trying but very slow to assist, you can stay up at the reception for 1 hour to get assistance
rooms, breakfast
7.0 / 10.0
I liked the breakfast and friendly staff
I didn't like the dirty carpet in the room
5.0 / 10.0
presidential suite
all othes but the room
6.0 / 10.0
Ordered food for room service it was fast and I enjoyed the food aswell.
A bit outdated, no hot water for the shower 🚿 had to use the tub
7.0 / 10.0
Breakfast and friendly staff
The dirty carpet in one of the rooms
10.0 / 10.0
Warmth welcome and friendly stuff,cleaness, everything is nearby...
Nothing at all.
10.0 / 10.0
The food was excellent. The spicy Chai is a must have. Very efficient, helpful and friendly staff. Rooms were comfortable, and spacious
No dislikes.
6.0 / 10.0
Please please improve your furniture, atleast try to put iron in each room, I mean we can't iron in one room that's being unfair, atleast put rusk in each room your breakfast are delicious
Ironing ND your furniture, your light switch aswell it's like I can be choked by Electricity as cable are all over
1.0 / 10.0
We had to bath with cold water and the managee MOONSAMY was very rude when we laid the complaint, i am very angry and disappointed
10.0 / 10.0
I like the area where it is n also sea view
Day 3 they forget to put soap
10.0 / 10.0
Everything the treatment and the way they help me my check out was at 10am and my transport was going to arrive at 10 pm I had lots of staff they kept them safe for free while I go around shopping until I came back to collect them. I surely gonna come back to them again on next visit
Nothing i
10.0 / 10.0
Breakfast
FAQs
How much does this hotel cost compared to others in Durban?
The average price for a rental in Durban is R 1,107 per night. This rental is R 34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Royal Hotel by Coastlands Hotels & Resorts. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Royal Hotel by Coastlands Hotels & Resorts. Enjoy the water!
Is The Royal Hotel by Coastlands Hotels & Resorts pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Royal Hotel by Coastlands Hotels & Resorts?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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