TRS Turquesa Hotel - Adults Only - All Inclusive
4.3
Excellent(485 Reviews)Resort in Punta Cana
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
This luxurious adults-only resort is located within the Grand Palladium Complex of 4 hotels with full access to all of them including their facilities and features a full-service spa, numerous on-site dining options and endless recreational and enter.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Map of Punta Cana
Available Rooms
Junior Suite Poolside
1 King • 430 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite with Garden View
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite Swim Up
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.3
Excellent(485 Reviews)100% verified reviews
4.3
Todo totalmente todo
El aire acondicionado del cuarto que nos indicaron que la temperatura no podia bajar de los 70 grados
4.3
Nos atendieron muy bien, todo el equipo estuvo siempre atento a nuestras necesidades, el Spa es maravilloso, la comida exquisita, abundante y variada, los jardines preciosos, todo muy limpio y cuidado, cada edificio con su propia piscina, espectacular, volvería mil veces
4.3
Alles
Alles perfekt
4.3
Not far from the beach
Pretty waters
Good room size
Bad room odor smelt like mildew
Roaches
Bad food
Hard bed
Not really adults only
The fact that other people asked if my room smelt bad too
A 90minute “presentation” and “tour” in exchange for a massage but wasn’t told it’s for a timeshare actually and that it’ll actually in fact be dragged out.
4.3
La comida tiene la opción de buffet y a la carta, el bar de recepción tiene bebidas un poco más premium, las áreas comunes están bien cuidadas. Al momento de la reserva no me fijé que seleccioné cama king y en recepción nos cambiaron la ubicación para poder tener una habitación con dos camas y otra habitación con cama king, eso fue bien apreciado. En el desayuno tenían música en vivo, eso fue diferente y memorable
La segunda habitación de la reserva tenía el jacuzzi sin funcionar 2 de las 3 noches del alojamiento, se informó varias veces y cuando lo repararon nos marchábamos al día siguiente. Había informado que celebraba mi cumpleaños para partir un pastel que nunca apareció, de haberlo imaginado lo llevaba.
4.3
Las instalaciones, el personal excelente siempre preocupados de dar una solución .
Nada
4.3
The property itself and the staff and the room service.
The room was a bit musty when I just got there but they took care of it.
4.3
Tudo foi muito bom nesse resort.
4.3
La estancia en el hotel estuvo espectacular. Fuera de serie la atención del personal, siempre se esmeraban por atender nuestras solicitudes y con una sonrisa alegraban nuestro día. El hotel TRS Turquesa hace parte de un gran complejo hotelero del grupo Palladium, comparte instalaciones y restaurantes con otros hoteles, los cuales pudimos visitar en las noches para disfrutar de los shows musicales. Cuentan con buen servicio de transporte, carritos y tren para movilizarse dentro de las instalaciones. De los restaurantes el que más nos gustó fue el Kusko, excelente comida. Utilizamos durante tres días el gimnasio, el cual cuenta con buenos equipos y amplias instalaciones. La playa estuvo genial, nos gustó que siempre encontramos playeras y kiosco para ubicarnos, la atención de Elin en esta área fue excepcional. Todos los días tomamos el desayuno en el restaurante Helios, comida muy buena y una excelente atención por parte de Wilkin. Disfrutamos también de la piscina central y de la Secrets. En el área del bar ubicado en el lobby del hotel se destaca la variedad de licores y bebidas, las buenas marcas que manejan y la excelente atención por parte de los colaboradores que trabajan allí, en especial del Chamo, Yeison y Joselito. La habitación amplia, camas cómodas, minibar siempre disponible, productos de aseo de buena calidad y lo que más nos gustó fue la ubicación frente a la piscina central y cerca de la playa. Fueron unos días maravillosos, gracias!
Como sugerencia y teniendo en cuenta que es un hotel adults only, sería bueno mejorar la cantidad de actividades de entretenimiento.
4.3
Profesionalidad
Nada
4.3
All is nice and great it’s value resort and chic cabaret the show is amazing too much activity to much places you go different flavors every where you can make your day easily staff friendly clean good food variety also it’s amazing
Only have to take in care of small details and will be on top top level
4.3
Si aunque el colchón no era de buena calidad muy muy deteriorado
Lo avisé y pusieron un agregado para darle confort pero de 1 plaza asiq quedaba solo cómodo la mitad de la cama
Parques impecables pileta perfecta la de la habitación también q era swimm up
No habían detectado q el jacuzzi estaba roto toda una mañana la habitación ocupada cambiando el motor
4.3
This resort was amazing. Food was great. Best customer service ever had
The property needs some maintenance
4.3
The staff is wonderful and make sure you are well taken care of. The beach is beautiful.
The “travel club” people are relentless in trying to sell you their club which is like a time share. They roam around looking to talk to you all the time.
4.3
Ver bad service
Lack of customer service, they were sanding the walls of the hallway, power outtage, food wasn’t all that great
4.3
It was beautiful and clean
There wasn’t anything I didn’t like
4.3
Great location, facilities, customer service, breakfast, beach..
Our room was upgraded to a room that had the roof leaking water to the floor and practically covered 50% of the flooring especially around the bed where i fell in the morning.
4.3
Room size was great, loved the location of our room right outside the pool. Gym & Spa was wonderful. The bed was comfy & the decor in the room was nice. The staff were always kind & friendly. Overall it’s a nice resort.
The liquor selection wasn’t great. Disappointed as we didn’t care for their liquor. More American liquor & beer would have been nice & we would have paid for premium alcohol. Food was ok (definitely didn’t gain any weight while on vacation. I saw some cross contamination at the snack grill, with chicken & hamburger meat over near Helios. The toilet room only has a frosted glass door with zero privacy as the door was open at the top & bottom.
4.3
This was an adult-only hotel which was wonderful, and peaceful, and the staff was excellent. Breakfast and lunch options were fantastic- all-inclusive. The alcoholic beverages included top-shelf liquors and amazing mixed drinks. The room was nice but did not have a pool view as we had requested. There is no elevator.
There were many specialty restaurants but is was hard to get reservations. Dinner was not as good as breakfast and lunch. We are vegetarian and there were almost no options for us, except in the Indian restaurant and it was hard to get a reservation.
4.3
The staff were very welcoming, the location was great and close to the beach.
The mesh door screen needs to be replaced. Mosquitoes and bugs were still coming through the ripped mesh. should be a way to connect it spits closed.
4.3
They really stuck to the adults only mantra. Having access to the entire resort area restaurants and entertainment
The nagging salesmen in the hotel and on the beach itself. Everyday someone gets in your face trying to sell you something.
4.3
The hotel staff is genuinely friendly and happy and is willing to go the extra mile.
The beach and pool sites are clean and waiters or other staff are always in waving distance if not coming to you directly.
The hotel area is hughe and maintained very well.
If you are a foodie, then you will not be disappointed by the various selections and themes those restaurants have to offer.
The price does not entirely reflect the value of what you get. I had similarly good experiences for better budget.
Even though it states all inclusive, a lot of extra perks need to be procured and the hotel ensures you will be confronted with such decisions.
At arrival they wanted to give us an upgrade with a pool side view, however all that could be seen were other buildings and the noisy street outside the hotel. So we refused and took the longer walk (5 - 10 min) from the Garden View Area.
Some restaurants are announced with show cooking, but the term "show" seems to be misleading. Yes the chef showed us how he cooks but it was not a "show".
4.3
the restaurants are fantastic, and the room service is good too
nothing everything is fantastic
4.3
All the restaurants at the TRS are very good. The a la carte food is delicious and the drinks are great as well. Fitness center is spacious and has everything one would need.
Some of the barmen are always expecting a tip so they treat you well at first and if they see no tip, they change abruptly. This shouldn't be like that as exceptional service should be there always.
4.3
adequate
At registration the navigator told me that Booking.com
had me for 1 adult! I know that I booked the standard 2
adults. The 2 confirmation emails sent to me on the day
that I booked somehow disappeared from my phone.
To summarize, I was forced to pay an additional $530
from Expedia so that my guest could stay with me. 🤯
I am extremely upset w/ Booking.com because of this
situation that was made in error on their part! 😡
4.3
The staff(primarily the butlers) were so patience, attentive & helpful in everyday they could be. Friendly and always looking to make the stay more enjoyable
4.3
The staff is helpful and kind. We did not have any problem with them at all. At the check-in desk there was always somebody to help you out.
The waiters in the restaurants (males) are very bored and unfriendly. The women waiters are always smiling ad they are more friendly
The rooms are clean and very comfortable, the cleaning service is excellent. The whole resort is very nice kept clean and organized.
The food is average. Don't expect excellent food. The best part with Turquesa, that you can access all the Palladium Bavaro and Palladium Palace restaurants & pools, bars, beach as well.
Best option for breakfast: Torres
Best option for lunch: Torres or Helios
Best option for dinner a la carte: Kusko & Sumptuori
Best option for dinner buffet: La Catedral (crazy amount of food options)
The most quite pools are at the ones next to the buildings, you can always find towels and long chairs.
The best pool is the Secret Pool.
On the beach people are "reserving" the long chairs in the morning by putting their towels on it. Don't bother this as the signs clearly says you cannot reserve a long chair. So just occupy anything you find (with no people sitting on it).
Few tips and tricks:
-There is one ATM machine in the Palladium Palace lounge which only gives Dominican pesos (200s and 1000s) with a fixed charge of 300 pesos.
-Don't buy trips from the people on the beach (they will rip you off, or just try to negotiate very hard with them)
-New 20's party every Wednesday at the secret pool is so much fun
Footnote: Best butlers (very kind): Marggie and Ama in building 53 ;)
- You are kind expected to tip everyone
- Waiters are not really friendly
- The food is average
- The shops in the resorts are super expensive (also no return policy)
FAQs
How much does this resort cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is R 3,104 per night. This rental is R 244 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at TRS Turquesa Hotel - Adults Only - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at TRS Turquesa Hotel - Adults Only - All Inclusive. Enjoy the water!
Is TRS Turquesa Hotel - Adults Only - All Inclusive pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TRS Turquesa Hotel - Adults Only - All Inclusive?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.