Hotel Zum Berggarten

3.6 / 5.0

Good(568 Ratings)

Hotel in Kassel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This hotel is centrally located in Kassel, 1.2 km from Kassel Main Station, 1.3 km from Kassel-Wilhelmshöhe Train Station and 2.2 km from the Bergpark Wilhelmshöhe. Hotel Zum Berggarten offers free WiFi, a restaurant and beer garden.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Family friendly

Map of Kassel

Nearby attractions

Bergpark Wilhelmshöhe

Available Rooms

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Single • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 2 Single • 1 Single

Sleeps 6

You'll be directed to Booking.com for availability & pricing

RRRR

Hotel Zum Berggarten

RRRR

3.6 / 5.0

Good(568 Ratings)

Hotel in Kassel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Family friendly

Map of Kassel

Nearby attractions

Bergpark Wilhelmshöhe

Available Rooms

1 King • 258 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Single • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1 King

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 2 Single • 1 Single

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.6 / 5.0

Good(568 Ratings)

100% verified reviews

5.0 / 5.0

Jul 2024

Wir kommen immer wieder gerne, und freuen uns jetzt schon auf das nächste mal.

Man wird immer freundlich Empfangen, es ist ruhig sauber und gemütlich. Wir sind viel unterwegs und Erkunden die Gegend. Mit der Straßenbahn kommt man super in die Stadt wenn man nicht mit dem eigenen Auto fahren möchte, Die Haltestelle befindet sich nur 2 min. Entfernt vom Hotel. Im Haus eigenen Restaurant kann man Frühstücken, Mittag essen und auch Zu Abend essen.

Es gibt nichts zu meckern.

1.5 / 5.0

May 2024

Das Hotel würde ich nicht weiterempfehlen.

eigentlich nichts!

Trotz telefonischer Zusage gab es kein Essen inkl. Frühstück. Als Grund war angeblich ein Wasserschaden. Doch draußen hing ein Schild mit der Aufschrift: Aufgrund von Betriebsferien, ist das Restaurant bis einschl. 31.05 geschlossen. An der Rezeption sagte man uns, dass ein Wasserschaden den Küchenbetrieb verhindere. Die Betten waren dermaßen durchgelegen, dass man teilweise nur am Rand der Matratze schlafen konnte. Beim TV musste ich erstmal einen Sendersuchlauf starten, um dann einen mittelmäßigen Fernsehempfang zu erhalten.

1.0 / 5.0

Jul 2023

FALSE ADVERTISING!!! ROOMS IN ADVERTISEMENTS ARE NOT ACTUAL HOTEL ROOMS AVAIL FOR BOOKING!!!

I found relief in departing from the establishment swiftly the next morning. This experience now serves as a stark reminder of poor hospitality, blatant sexism, and an illustration of how not to run a business.

Caution to Future Guests: Misrepresentation and Unprofessional Conduct at the Hotel At Hotel Zum Berggarten I encountered false advertising and unprofessional conduct. The rooms depicted in the hotel's advertisements were not reflective of the actual rooms available for booking, which I found to be highly misleading. I had booked a room with a large double bed after a long drive (specifically as I was still recovering from a medical procedure just days prior), only to be allocated a room with two single beds. The reception was closed by the time I discovered this discrepancy, and the staff member I reached over the phone was unhelpful. The manager, who did not speak English, made communication even more challenging for non-native German speakers. In an attempt to rectify the situation, I was moved to another room where two single beds were pushed together. This arrangement was far from comfortable. The manager's attitude was abrupt and rude, and he seemed more concerned about ensuring I was not secretly hosting a second person in the room than about my comfort or satisfaction as he removed the bedding from the 2nd bed. Throughout the night, there was constant noise from an air conditioning unit or a similar device within the building. The bed was incredibly uncomfortable and I woke up with back and neck pain. Upon checking out, the manager's demeanour changed dramatically. He made unsolicited comments about my appearance, implying that his level of customer service was contingent on how I visually presented (looking well-groomed and dressed smart casual, as opposed to tired and more casual attire the night before). This left me feeling objectified and uncomfortable. I urge future guests to be aware of these issues before booking at this hotel. It's important to know that the rooms you see in the advertisements may not be what you actually receive, and the level of customer service may be inconsistent and based on superficial judgments.

1.5 / 5.0

Aug 2022

Poor

The Room and the receptionist were okay. But the price was too high for the quality of the room provided. Not enough shower gel. We paid for one big bed, but got two single beds joined together. The street and the Church made it hard for us to sleep because they were very loud. And the Check-out was way too early.

2.5 / 5.0

Aug 2022

Apartment is too dark with not enough fresh air in the rooms.

Bathroom - shower doors did not really close Apartment is partly underground, which is not clear from the description at Booking.com. It means that there were two windows only, which gives the stay an bunker-like feeling. Combined with the exceptional weather - it was very warm at the time of the stay - there was not enough fresh air in the rooms. Advice to the hotel - please give more accurate information about the apartments location, and install some air conditioner.

3.5 / 5.0

Aug 2022

Short tram-ride to city center

The location seems far from Central Kassel but fast tram stops in front - it's a 7 min ride to Friedrichsplatz

4.2 / 5.0

Jul 2022

Clean, kind staff but poor public transport connection

Friendly staff, clean place

it it a bit off and the public transport connection is not that good or only running a few times per day

4.5 / 5.0

Jul 2022

Great overnight stay

Great staff

The tram noises were fairly loud but nothing to complain about. Part of city living. No air conditioning.

5.0 / 5.0

Jul 2022

I really enjoyed my stay at Hotel Zum Berggarten. Will definitely come back

The property was really clean and comfortable. Modern bathrooms

0.5 / 5.0

Jun 2022

It was very bad experience in this hotel

There are nothing to like

It was very bad experience in this hotel This hotel is located in the outside of city, the reception person didn't speak English, the owner was NOT friendly and kindly with the tourists. The worst part is no service cleaning every day. The owner is not German, he is not polite with clients. And the owner hang up my friend's phone, he insults the guest, we hope to tell everyone: Do not suggest to stay in this hotel.

2.5 / 5.0

Jun 2022

Passable

Breakfast good

The guy running the place needs a shower or his clothes washed or both

5.0 / 5.0

Aug 2020

Exceptional

Such nice personnel! We reserved one apartment for our family (2 adults and 2 teenagers) to rest mid way from Baltic Sea, but we forgot to announce that we were traveling with our dog. One solution was immediately offered and everybody was very happy! Hotel is well located, few minutes by car to the town center and not far away from the Palace and Hercule monument.

2.5 / 5.0

Aug 2020

The rat and the lack of response from the staff left us not wanting to return

It was clean comfortable bed good shower and bathroom

There was A big rat on the indoor stairs leading to our rooms on the first floor. My husband called the receptionist and helped him chase the rat out. But the receptionist didn’t seem to disinfect the stairs and hallway. Neither did he offer us a free coffee or anything to make up for the horrible experience.

FAQs

How much does this hotel cost compared to others in Kassel?

The average price for a rental in Kassel is R 1,340 per night. This rental is R 65 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Zum Berggarten. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Zum Berggarten pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Zum Berggarten?

We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, balcony or patio, and tv.

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Experience the best of Kassel with this Apartment available for R 1,196. This property is equipped with amenities including Dishwasher, Fireplace and Internet / Wifi, and more.

RRRR

Hotel Zum Berggarten

Hotel in Kassel

Reasons to book

About this hotel

Amenities

Map of Kassel

Nearby attractions

Available Rooms

Hotel Zum Berggarten

Hotel in Kassel

Reasons to book

About this hotel

Amenities

Map of Kassel

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kassel?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Zum Berggarten pet friendly?

What amenities are available at Hotel Zum Berggarten?

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