New Continental Hotel; Sure Hotel Collection by Best Western
4.0
Good(2,771 Reviews)Hotel in Plymouth
3-Star Hotel
Reasons to book
Includes essentialsPool, Internet / Wifi, Parking and more
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About this hotel
Plymouth’s largest independent hotel, New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant.
Amenities
Pool
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Plymouth
Available Rooms
1 Double • 387 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Single • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 247 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.0
Good(2,771 Reviews)100% verified reviews
4.0
Good location excellent
None
4.0
My room was spacious, bright and airy as was the bathroom/shower. The room was well equipped with tea and coffee, ironing board, iron and hair dryer, there was also a table which I could use for working at
The bed was hard and not very comfortable
4.0
The hotel room was perfect for our family of 5, clean and housekeeping staff was polite and helped us on every occasion we asked, we would of expected more attention from front desk and bar staff, we needed to leave in a few occasions because they were taking long time to come to serve us. Other than that we were all good. The breakfast was amazing, with so many varieties to choose from, kids loved it. The swimming pool was also a plus for our stay, kids went to swim everyday, overall it was an excellent experience. In terms of food we went to a Turkish restaurant just 5 min from the hotel and we had the best dinner ever, kids loved the food to, the take away "best kebab in Plymouth" 4 min away was also excellent.
The restaurant down the stairs it not good at all, we went for dinner and I found a fly on the sauce that was supposed to go on top of my meat, obviously my apetite was gone, the staff give us a hint at the beginning but we didn't catch it, they said that they are a lot of other places around, good that we were not charged for that food at least, never went for dinner there. Plymouth it was great near seafront but we didn't like the shopping experience on city centre,lots of shops to choose from but a lot of drunk people around, walking with their drink in hand on the street, lots of police cars, looked like is a busy area, full of events, we faced some racists to but thanks God we handled that well. People don't know that foreigners can become British citizens to, that we work hard to be able to go on breaks with 3 kids, and no getting any benefits cause the dad works 7 out of 7 and earns enough for a week off a year, shame on those sitting their a.. and still complaining.
4.0
The bed and the size of the room. Parking ,breakfast, location, staff, bath, home form home
A little bit more expensive than I expected
4.0
It was clean and comfortable. Excellent shower!
4.0
The location was brilliant. Right next to the venue. The beds were comfortable. The staff were absolutely lovely too.
The view from the room was awful but as we were there for only 1 night it didn’t matter too much. A functional room.
4.0
There was a parking space and its central city
Phone in room didnt work so had to go down to the bar to order room service.
TV reception was very poor
Wifi didnt work and no one on staff could help
4.0
We really love the hotel this is the second time we have stayed
When we got to the hotel we were told the pool had broken a couple days ago. I had spoke to members of staff on the phone twice before we got there to arrange balloons but no one had told me which put a bit of a downer on the start of the day
4.0
Nice to able to use the pool .
House keeping waking us up at 8.30 am when check put wasn't till 11am ...and after a 7 hour drive we needed that little lay in...
4.0
Room was quite small with a wall right outside of it.
4.0
Room, location, close to the city center and the Hoe
Nothing. Everything met our expectations
4.0
Like the room clean , gym , swimming pool .
Usually l do not takes breakfast l do prefer only cafe and croissant 🥐 on the Morning. L have asked the waiter for cafe , croissant 🥐 he said croissant is finished. So l left without breakfast . Very poor customer Service no satisfaction for clients to resolve the breakfast issues l sated (2) night l did not returned to breakfast areas the staff really upset Me . No money Refunded. As well check in issues until 03 PM . L have arrived to hotel at 12.00 Am very tired from London L have to wait until 04:00 PM for room to get ready . Reception staff and kitchen staff no good at all need to employees people have skills to provide good quality and excellent Service for the clients and the hotel business. 🙁🙁🙁
4.0
The location is very good
Parking can be a problem, room on the road side can be noisy.
4.0
The hotel is perfect for the Barbican area and is a large hotel with character. Check in was very easy and the rooms large and spacious. Breakfast service is excellent and you order at the table for cooked or help yourself to cerials and juice etc.
Parking was a nightmare due to it being a public one to. Its a very tight car park and i had to drive round 3 times to get a space.
Electric charger did not accept debit card either, so couldnt charge it.
The car park only would probably put me off going back there again.
4.0
central location with off street parking, great fish at the brasserie
all good
4.0
I never stay again
4.0
It was a very pleasant stay.
4.0
Central location, easy access, good size room.
Has a car park which you pay on arrival, 2 nights in our case. There are evening functions held at the hotel, if you use the car in the evening there are no spaces on your return.
4.0
The breakfast was very good with prompt friendly service. I asked if they could fill my water bottle for my onward journey and this was done with a smile
Nothing
4.0
The peaceful quiet inviting hotel with lovely kind helpful staff and feel gutted we didn't have time for the beautiful complimentary swim & sauna! :)
Sorry but it could've been my fault but got easily lost for quite a while on the second floor, more signage needed!!!
4.0
Breakfast, Location
4.0
Good location, good facilities, good breakfast
4.0
Room was clean warm and comfortable
Everything was fine for a one night stay, however it’s not particularly near any shops or facilities.
4.0
Great Location and room
Nothing , maybe breakfast till 10.30 on a Saturday??
4.0
Friendly staff. Good location
Rooms not allocated close together; different floors,opposite side of hotel
Despite stating disabled access, this was difficult as needed staff to open doors and place ramps on the number of steps in hotel
The attic room shower was very small,sloped ceiling and barley had sufficient standing room.
4.0
The hotel is in a brilliant location and staff very friendly.
The food menu never really changes and is very expensive for meals.
FAQs
How much does this hotel cost compared to others in Plymouth?
The average price for a rental in Plymouth is R 2,318 per night. This rental is R 308 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at New Continental Hotel; Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at New Continental Hotel; Sure Hotel Collection by Best Western. Enjoy the water!
Is New Continental Hotel; Sure Hotel Collection by Best Western pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at New Continental Hotel; Sure Hotel Collection by Best Western?
We found 9 amenities for this rental. This includes pool, internet / wifi, parking, laundry, and hot tub or spa.
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