Copal Tulum Hotel

Natural landscape, Garden, Spa and wellness centre/facilities, Garden view, Pool view, Swimming pool, Internal: Not applicable to any particular room

Restaurant/places to eat, Day, Natural landscape, Food and drinks, Dining area, Food, Garden view, Internal: Not applicable to any particular room

Balcony/Terrace, Internal: Not applicable to any particular room

Natural landscape, Garden, Garden view, Pool view, Internal: Not applicable to any particular room

Garden, Lobby or reception, Garden view, Internal: Not applicable to any particular room

Activities, Drinks, Internal: Not applicable to any particular room

8.2 / 10.0

Excellent(1,776 Ratings)

Apartment hotel in Tulum

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Boasting a rooftop pool, open-air bath and views of quiet street, Copal Tulum Hotel is situated in Tulum, 4.7 km from Tulum Archeological Site. This 5-star aparthotel offers a lift and luggage storage space.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Tulum

Nearby attractions

Available Rooms

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 796 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 807 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1162 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Sofa • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Copal Tulum Hotel

RRRR

8.2 / 10.0

Excellent(1,776 Ratings)

Apartment hotel in Tulum

1 king bed

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Tulum

Nearby attractions

Available Rooms

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 796 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 807 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1162 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Single • 1 Sofa • 968 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Excellent(1,776 Ratings)

100% verified reviews

3.0 / 10.0

Oct 2024

Attente pas au rendez vous pour un 4etoiles

Les cafards dans la chambre deja mort depuis longtemps ou vivant.. coupure d’electricité, service au restaurant ou dining room extrêmement lent.

10.0 / 10.0

Oct 2024

Great Hotel

Great Hotel, very spacious and full of natural areas.

Nothing

10.0 / 10.0

Oct 2024

Wonderful stay in Tulum!

Amazing place to stay to rest and recharge. The staff were amazing, the onsite restaurants were wonderful and the location was perfect. The rooms themselves were spacious, clean and comfortable. We will most definitely be back.

10.0 / 10.0

Jul 2024

Espetacular

Apartamento muito grande e maravilhoso. Cozinha toda montada. Fizemos jantar para 20 pessoas nele

Um pouco de cheiro de mofo por conta da umidade. Mas compreensível por estar entre a mata.

5.0 / 10.0

Jul 2024

Disappointing and overpriced for what appears to be a very nice hotel.

Location was good. Nice pool and outdoor area. Bike hire available.

The beds and cushions had mould on them and we had to ask to change. The room service was very overpriced and the food was shockingly bad- cold chips, a small mezze platter which looked like scraps from the buffet and an £8 service fee on top of that which you have no choice in paying. The staff seemed quite lazy and unwilling to be helpful. The WIFi did not work properly. The hotel lost power for an entire night and there was no generator so we sweated all night with no fan/AC and didn’t sleep. There was no mention of this prior to our stay or when checking in when the hotel were clearly aware this was going to happen. At breakfast we asked for 2 extra poached eggs but were told there were ‘none left’ but they could fry us two eggs instead. The treadmills in the gym did not work.

10.0 / 10.0

Jun 2024

Volvería con los ojos cerrados

Desayuno no incluido. La habitación más increíble y bien decorada que he estado. Un 10 de verdad

La ducha no tenía cristal en L zona de puerta y se salía el agua

3.0 / 10.0

Jun 2024

We left early

Staff great. Lovely pool

Overpriced facilities. Very limited food options. No “dry seats” to sit on by the pool . Chairs and cushions soaked

9.0 / 10.0

Jun 2024

Heel fijn hotel

Mooi design en een fijne plek om te zijn door het mooie zwembad op de begane vloer.

Afstand naar het centrum. Het was niet ver, maar je moest wel door een wijk waar je in de avond niet graag komt

9.0 / 10.0

May 2024

Lovely boutique hotel.

The property setting was lovely with great staff and facilities. The private pool was lovely on the terrace. Great little bar and option of two places to eat.

All great

10.0 / 10.0

Apr 2024

Heerlijk genieten in een rustige sfeer

Het appartement was heel luxueus en het buitenzwembad was heerlijk.

Niets

8.0 / 10.0

Mar 2024

We really the vibe of Copal but the location wasnt great!

The vibe and atmosphere of the hotel was very nice. It was very relaxing and had a great feel about the place. The pools were lovely and the cocktail man made great cocktails (although a bit expensive). The hotel arranged great day trips although again a bit expensive. The bed was the most comfortable hotel bed I’ve stayed in for a while, in the room there was a great tv and you could sign into your own streaming platform.

The bathroom when we checked it was still a bit dirty. The food from the hotel restaurant was quite expensive and not that nice. The hotels wasn’t in a great locations, apart from the hotel bar and restaurants there wasn’t really anything nearby and you had a get a taxi or cycle to the main town.

10.0 / 10.0

Mar 2024

Très bien situé

L’accueil, le lieu la propreté , le restaurant

10.0 / 10.0

Mar 2024

Tranquilidad y descanso

El lugar muy bonito y muy limpio

Todo bien

8.0 / 10.0

Mar 2024

Geweldig

De uiterlijk van het hotel

Ontbijt zeer duur en niet in verhouding met prijs

10.0 / 10.0

Mar 2024

on a adoré cet hôtel, le personnel, les piscines, tout!

l’hôtel est vraiment beau, un mélange de nature et modernité

8.0 / 10.0

Feb 2024

Wonderful stay in a super special place, surrounded by trees and natural freshness!

The place is fantastic! you feel inside a forest.

You have to pay for everything, even if you ask for some ice.

8.0 / 10.0

Feb 2024

Wonderful stay in a super special place, surrounded by trees and natural freshness!

The hotel facilities are very nice. You feel inside a forest. The villas are well equipped with everything you need. I love it!

You have to pay for everything, even to get some ice.

10.0 / 10.0

Feb 2024

Incroyable

La gentillesse du personnel, la propreté et la décoration incroyable. L’hôtel est magnifique

La « piscine » privative qui est en fait un jacuzzi (non chauffé)

9.0 / 10.0

Feb 2024

Lugar para evadirse

La habitación es muy amplia y elegante, con camas muy cómodas y una piscina preciosa. Las zonas comunes están llenas de hermosa vegetación y cuando encienden por las noches las antorchas y el copal el ambiente es espectacular y relajante. El personal es muy amable.

En general todo fue perfecto. Es cierto que pensé que habría algo especial porque íbamos de viaje de recién casados, y en reiteradas ocasiones me lo preguntaron desde el hotel antes de alojarnos como para darnos alguna sorpresa, aunque finalmente no fue tal.

9.0 / 10.0

Feb 2024

Good staff, very nice room!

Good vibe and room

Location

1.0 / 10.0

Feb 2024

Camere piene di sabbia e polvere ! Insonorizzata malissimo e stanze collegate con altre !

Nulla

Staff poco voglioso accolti con svogliatezza e un chupa chupa in bocca per tutta L accoglienza !

5.0 / 10.0

Feb 2024

Ik had hier zoveel mee van verwacht.

De architectuur en de plantentuin vh hotel beneden zijn heel mooi. Het Japanse restaurant is ook zeer lekker.

Copal Tulum moest het summum van onze reis worden, helaas was het een einde in mineur. Alle kamers op de bovenste verdieping hebben een twin room, gescheiden met een deur. Onze buren hebben 3 nachten na elkaar de hele nacht gefeest, alsof ze naast je bed staan. We hebben telkens klacht ingediend, maar pas de laatste nacht kregen we een andere kamer, zonder enige compensatie, ook al hadden we al 3 nachten geen oog dichtgedaan. Het hotel ligt in Tulum Pueblo, waar niets te beleven valt en aan de kust geraken is niet eenvoudig: met de auto sta je meer dan een uur in de file en met de fiets in het levensgevaarlijk, omdat de drukke weg niet verlicht is. Ik vind dit hotel al bij al te duur voor de locatie en kwaliteit vd kamers. Ontbijt is à la carte te betalen en cijfert daardoor ook aardig door.

9.0 / 10.0

Feb 2024

A hotel in Tulum where you would be extremely happy to stay!

Hotel Copal was clean, relaxing, always smelled great, and the staff was very helpful. Room service was wonderful, and the food was delicious. We booked here at the last minute after having a horrible experience with an air bnb, and couldn’t have been happier with our stay!

Like seemingly many places in Tulum, you cannot walk to places (even the city center which is close by) at night. You will have to take a cab everywhere, which can get pricey. Again, a problem not entirely specific to this hotel, but something to consider.

8.0 / 10.0

Feb 2024

super chill

i loved the bright and airy rooms.

i wish there had been a privacy curtain for the living room/kitchen area. at night, anyone could see inside because the curtains were transparent.

10.0 / 10.0

Jan 2024

Overall it was an amazing stay and I would highly recommend it

The rooms and the service and the whole structure. The food at the restaurant was amazing!

Maybe the location as even being quite central it was surrounded by some roads still with works or not practicable

3.0 / 10.0

Jan 2024

Poor

Convenient location

Too expensive for quality of room

1.0 / 10.0

Jan 2024

Expensive

No water no refund my money no aeration shower fridge noisy

9.0 / 10.0

Jan 2024

Great time. Beautiful space. AMAZING STAFF.

The staff was amazing! The room itself was so comfortable! We had a great stay! Restaurants were amazing, bartenders were so great, had amazing recommendations.

Our room was having a weird smell the whole time we were there. We let the front desk know & they handled it immediately & went very smoothly! Smell ended up leaving.

7.0 / 10.0

Jan 2024

Perheen kanssa lomalla

Hotellimiljöö oli upea. Huoneet myös hyvin varusteltuja.

Sisäinen viestintä ei toiminut. Roskat täytyi erikseen pyytää viemään, kuten myös siivous ja vessapaperin lisäykset. Pyynnöistä huolimatta lastensänkyä ei voitu toimittaa resurssivajeiden vuoksi. Lastenistuin ravintolasta oli myös rikki juuri tällä hetkellä. Ikäviä sattumia toki, mutta vaikeuttivat meidän lomaa merkittävästi.

6.0 / 10.0

Jan 2024

שילמנו המון וקיבלנו תמורה ירודה

2 בריכות מדהימות- אבל!!!! בשתיהן ביחד יש אולי 9 מיטות בסך הכל!!

בבוקינג הזמנו חדר עם נוף לגן בפועל קיבלנו חדר חנוק עם נוף לכביש הראשי המענה מהמלון היה שזו הקטגוריה למרות שזה ממש לא אותו דבר!! מקום יפה מאוד אבל אין איפה לשבת- המלון היה בתפוסה מלאה כשהיינו בו ובבריכות לא היה מקום לשבת מיקום בעיר רחוק אין משהו מסביב

10.0 / 10.0

Jan 2024

Beautiful jungle oasis hotel!

The hotel was a beautiful jungle oasis and the staff was so friendly and helpful! We also were able to rent bikes from the hotel for $10/day which I highly recommend in order to get into town or to the beach. Also the rooftop pool is fantastic for sunset!

I would not recommend the coffee from the hotel restaurant in the morning but beyond that we had a great experience at this hotel!

10.0 / 10.0

Jan 2024

Beau propre et agréable. Une solution complète et impeccable.

Rideaux opaques, air co sans bruit, bar avec eau, coffre. Tout nikel! Très belle végétation au rez et autour de la piscine et resto. Service impeccable aussi! Vélos/quad et Vespa à louer devant l’hôtel.

Le lieu n’a rien d’intéresssnt: ni shopping ni la plage. Qqs restos à 10 min à pied. Notre chambre était plus chère et bcp plus petite que celle de nos enfants: la surface terrasse est comptée comme habitable.. attention à cela.

8.0 / 10.0

Jan 2024

Carino,prezzo a mio parere troppo alto per le stanze regular.

Per rimediare ad una stanza presa lato giungla ma che in realtà era lato strada ci hanno dato una stanza migliore,senza nessuna aggiunta,con idromassaggio e grande terrazza.

Senza un mezzo sei totalmente fuori da ogni possibilità di svago,la strada esterna buia.

9.0 / 10.0

Jan 2024

Wonderful. Would highly recommend.

Just as pictured! Very beautiful and serene property. Everyone was so friendly and willing to help. They even changed our room to accommodate a special request. All the amenities were clean and excellent- the kitchen, pool, private patio, everything. Felt very safe and calm.

They did their best to keep insects away, (natural and safe ways such as lighting coal/ fire) but as this is a jungle expect a few non-serious insect bites. But nothing too bad or that would put us off staying here or in a place like this again!

6.0 / 10.0

Jan 2024

it was okay, but nothing exceptional.

location.

freezing cold water in pools - no point paying extra for the room with a pool - no one uses it anyway. no internet wifi, very hard to catch signal. tv not working. cleaning staff loughing all day in the garden - did not have a chance to relax.

5.0 / 10.0

Jan 2024

Don’t.

Beautiful establishment- jungle aesthetics.

Worse staff. We were even robbed by staff. We left some money on the bed and when we came back didn’t find it anymore. The property is in the very very dangerous area.

7.0 / 10.0

Jan 2024

Un presque paradis au milieu de la jungle mais trop de nuisances sonores pour un hôtel non festif.

Le côté déconnexion dans la jungle, le staff (surtout du restaurant et du wellness center) les piscines. Les lits sont également très grands et confortables.

J'ai été mise dans une chambre annexée qui est séparée seulement par une porte d'une autre chambre. A mon arrivée j'ai donc demandé " mais il doit y avoir du bruit non?" On me dit non pas du tout. Haha si enfait. On entend tout, mes voisins hurlaient faisaient la fête jusqu'au petit matin (l'hôtel l'interdit mais les gens pour la plupart sont à tulum pour ça donc ils s'en foutent des règles) Ma chambre était aussi collée au cagibi des chariot de ménage donc tous les matins j'étais réveillée par ça également. J'ai eu l'occasion de visiter d'autre catégories de chambre/ appart/ suite qui semblaient plus calme mais si vous prenez une chambre basique vous risquez de vous retrouver dans ce même cas de figure. En bref c'est dommage car les chambres sont belles mais ce n'est pas très fair de ne pas avoir la même qualité de tranquillité quand on booke une chambre classique car en voyage solo ou à deux on a pas forcément besoin de plus..

9.0 / 10.0

Jan 2024

Loved it !

I liked everything! Got lucky to have room with a jungle view cuz not all of them facing trees but rather the street

One wish is full size mirror in the room are very much needed ! Hard to see what you wearing in those time ones

5.0 / 10.0

Jan 2024

Wouldn't go back

Location of the hotel was good and the size of the Studio I had was really nice.

The hotel's service was terrible, cleanliness and housekeeping as well. Wouldn't recommend it and wouldn't go back for sure.

9.0 / 10.0

Jan 2024

Stylisches Hideaway

Sehr stilvolle Anlage mit viel Grün und zwei Pools. Großzügiges Appartement zum Wohlfühlen

Vielleicht ein bisschen zu hipp. Dieses Hotel ist wirklich ein Insta-Place, permanent werden Selfies von aufgespritzten Gesichtern gemacht … wer’s mag … Und man muss bedenken, dass es sehr weit bis zum Strand und der Zona Hotelera ist, das kann ans Geld gehen.

FAQs

How much does this apartment hotel cost compared to others in Tulum?

The average price for a rental in Tulum is R 3,787 per night. This rental is R 5 less expensive than the average.

Is parking included with this apartment hotel?

Yes, parking is listed as an amenity at Copal Tulum Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Copal Tulum Hotel. Enjoy the water!

Is Copal Tulum Hotel pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Copal Tulum Hotel?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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10.0 / 10.0

Outstanding(1 Rating)

Design Villa with Concierge, 4BR, 12 guests

Copal Tulum Hotel

Apartment hotel in Tulum

Reasons to book

About this apartment hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Copal Tulum Hotel

Apartment hotel in Tulum

Reasons to book

About this apartment hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this apartment hotel cost compared to others in Tulum?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Copal Tulum Hotel pet friendly?

What amenities are available at Copal Tulum Hotel?

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