Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience
4.2
Excellent(299 Reviews)Hotel in Punta Cana
5-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Facing the beachfront, Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience offers 5-star accommodation in Punta Cana and features a private beach area, terrace and restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Balcony or Patio
Hot tub or spa
Beachfront or waterfront
Gym or Fitness Center
Map of Punta Cana
Available Rooms
1 Queen • 527 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 635 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 624 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 624 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 775 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.2
Excellent(299 Reviews)100% verified reviews
4.2
Excelente hotel, una gastronomía super variada, impresionante piscina y claro al ser un hotel nuevo todo muy limpio y áreas muy grandes y lindas.
La playa podría ser mejor
4.2
Las instalaciones y su distribución.
A veces la mucha espera de la comida de los restaurantes a la carta, quizás por la alta ocupación o poco personal disponible cuando sucede este acontecimiento.
4.2
The room
The Food, the staff, the organization
4.2
las instalaciones.
cuando uno llega, no es tan bien recibido como en otros Resort, les falta experiencia y don de servicios y atenciones. muy lentos.
4.2
The property was awesome everyone was great !!!!!
N/a
4.2
La comida
La playa
4.2
The food was absolutely delicious! Staff was super friendly and made my 55th birthday special and memorable. Everywhere you looked was a beautiful view and the grounds were impeccable.
Maybe one more restaurant could be available just to add a little more variety for those who are visiting for a week or more. Also, there could be a night club or casino and better nighttime entertainment. The resort is relatively new and somewhat far from the main road which omits convenient site seeing and cultural experience, so hopefully the nearby undeveloped land outside of the resort will add more offsite activities or entertainment. I'm not a sit-by-the-pool-and-lay-on-the-beach-all-day kind of person. Even though the weather was beautiful, there was a hurricane watch that canceled water excursions so I was a little bored at times. There could be beachfront excursions and activities at the resort to enhance the stay.
4.2
Las comidas, los lugares y la atención.🫶🏼
4.2
Muy limpio y bonito, excelente para descansar, la comida es excelente y las atenciones de personal excepcionales.
No hay discoteca
4.2
Todo encantada ❤️😍
Lo único los meseros eran muy descuidado con nosotros
4.2
Very clean and comfortable
The customer service was the worst. At the restaurant they took hours to sit you down and 30 minutes to take the order.
4.2
State of the art property. The resort itself is amazing but the treatment I got from the staff is what’s making me come back. The entertainment and the food were also amazing. It exceeded my expectations in every way.
No complains about anything.
4.2
The property, the room, the staff, the food.
The breakfast juice, maybe they should include more natural choices and options.
4.2
It’s a newer property. The bar staff at punch bar were amazing definitely made friends with them during my trip. The foam party was lit. The dining at restaurants were amazing.
The beach was not the best. But has potential If they decide to put money into it.
4.2
Only the room.
The service of the waitresses - sommelier the food is really bad.
4.2
Perfect landscape and service.
Nothing
4.2
My stay with you was not pleasant, I went with my husband to celebrate our honeymoon, first they put us in a room with two beds and we had to ask to change it because it was our honeymoon, we also did not receive their bathing shoes and the other guests did, one of the days the air was completely damaged in all the facilities and we had to sleep very hot, when we called to ask to fix it we were very poorly attended by the workers, the Buffette is very poor, it had no variety and we could not visit all the restaurants at the menu because they were always full and there aren't many options either. They made us pay a mandatory refundable hold to consume inside the hotel but we were not prepared to pay more money than we had already paid. We are very disappointed and we would not return, it is not worth it, false advertising, there is no value for money.
4.2
The staff especially Cesar Lugo and Dennis Gustavo. Both were always on point
Beach
4.2
EXCELLENT CUSTOMER SERVICE!!!! 10000/10
SUPERRRRRRRRR CLEAN 10000/10
food is great 10/10
Everything!!!
4.2
I love everything! The variety of food, the amenities, the pools, the attention in the bars, the room was comfortable and clean
When we arrive the person who check ur reserve outside needs a tablet. Is so too archaic and a waste of time looking for the names
4.2
the location, the amenities, the room, food! everything!
there were a lot of flies in the Boathouse restaurant and some of the bars.
4.2
Room phone was not working, we had to go to the lobby for everything, just imagine how uncomfortable that is while you are trying to enjoy ur vacation.
Roach in room/ insects.
We were constantly being harassed to visit their timeshare presentation. Very aggressive!!!
Can’t swim in their beach area, we need to go to the next door resort, which is not so close. If you call they say their beach is open but never tell you, you can’t swim in it.
Only 1 Restaurant is open for lunch ( Rum Runner) which has the most unprofessional and nasty manager ( Nelkin ) We went there for lunch and needed to use the bathroom, we asked him where is the bathroom 3 times and he ignored us then proceeded to nastily say you need a cover up, mind you I already had one on top of my bathing suit, even though the restaurant is literally attached to the pool, to make it worst they were multiple other people not wearing any cover ups and we have pictures and videos as proof.
This made our anniversary experience terrible, is very upsetting after paying all that money and flying to another country to experience something that on your 10 year anniversary.
We tried speaking with the Manager on Duty Shepards and he said he will get back to us after a meeting and see how the are going to rectify this issue, we never got a callback.
After no word from Shepard we sent him messages via WhatsApp and he said they director will call us, it’s been over a month we are back in the states and still no call from anyone. They totally ignored us! So yeah our 10 year anniversary was definitely one to remember thanks to Margaritaville Punta Cana
Restaurants not having items listed on menu.
For example we went to the only food restaurant that was actually decent; The Steakhouse and every night they didn’t have the same items available, they said they ran out for the night 👀
Room phone was not working, we had to go to the lobby for everything, just imagine how uncomfortable that is while you are trying to enjoy ur vacation.
Roach in room/ insects.
We were constantly being harassed to visit their timeshare presentation. Very aggressive!!!
Can’t swim in their beach area, we need to go to the next door resort, which is not so close. If you call they say their beach is open but never tell you, you can’t swim in it.
Only 1 Restaurant is open for lunch ( Rum Runner) which has the most unprofessional and nasty manager ( Nelkin ) We went there for lunch and needed to use the bathroom, we asked him where is the bathroom 3 times and he ignored us then proceeded to nastily say you need a cover up, mind you I already had one on top of my bathing suit, even though the restaurant is literally attached to the pool, to make it worst they were multiple other people not wearing any cover ups and we have pictures and videos as proof.
This made our anniversary experience terrible, is very upsetting after paying all that money and flying to another country to experience something that on your 10 year anniversary.
We tried speaking with the Manager on Duty Shepards and he said he will get back to us after a meeting and see how the are going to rectify this issue, we never got a callback.
After no word from Shepard we sent him messages via WhatsApp and he said they director will call us, it’s been over a month we are back in the states and still no call from anyone. They totally ignored us! So yeah our 10 year anniversary was definitely one to remember thanks to MargaritaVille Punta Cana
Restaurants not having items listed on menu.
For example we went to the only food restaurant that was actually decent; The Steakhouse and every night they didn’t have the same items available, they said they ran out for the night 👀
4.2
very clean and friendly staff
the food could have been better
the beach had a lot of sea grass and you couldn't swim in it.
4.2
awesome
everything I been there more than 6 times I just love it , I want to thank some of the staff member top tier: Monika, Judith ,Endy . I mean this people are great
4.2
Everything!!! loved the location, the facilities, the staff, food, drinks…
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FAQs
How much does this hotel cost compared to others in Punta Cana?
The average price for a rental in Punta Cana is R 3,115 per night. This rental is R 2,987 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience. Enjoy the water!
Is Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Margaritaville Island Reserve Cap Cana Hammock - An Adults Only Karisma All-Inclusive Experience?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, balcony or patio, and hot tub or spa.