SureStay Hotel by Best Western Columbus Downtown
Hotel in Phenix City, AL
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Columbus with free breakfast and a 24-hour front desk
Coffee/tea in a common area, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Coffee/tea in a common area, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Phenix City, AL
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
1.0 / 5.0
Room smelled heavily of cigarettes. Lock on the door was broken. Water in the shower was only occasionally hot.
2.5 / 5.0
Staff was very friendly. Clean and comfortable.
1.5 / 5.0
I always book non smoking as I'm not a smoker. Upon opening the door to the room the overpowering smell of smoke and mold filled my nose. Rooms are dated but the bed is comfortable. Be prepared to pay a $60 additional deposit to the property until you check out and they verify the room is in order. This is charged separately from the room fee. Also they are pet friendly however there is a $25 per night pet fee. Ohhhh did I mention check out is at 11am, but be prepared for them to start knocking on the door about 9am sharp. They even called the room at 910am to verify is leaving.
2.5 / 5.0
The stay was ok, had to switch from because the ax wasn’t working, bed was very uncomfortable and hairy my back. Other than that rooms were nice and the breakfast.
4.0 / 5.0
Good price. Wish they had a better breakfast selection.
2.0 / 5.0
There were roaches in the hotel rooms, the parking was so cramped it was hard to get in and out of our space, the staff didn’t speak fluent English in some cases, and the continental breakfast was really just the pancake machine and boiled eggs.
5.0 / 5.0
Great price, convenient location, excellent staff. Close to everything in the city.
2.0 / 5.0
An overnight stay. The motel is old but the room is large and clean. Helpful staff. On a main road but quiet. Only a few blocks from the river and many restaurants
3.0 / 5.0
We stayed for only one night - really just over night as we checked in at abt 1am. Check in was quick - the motelroom it's self looks like they put a huge effort to remodel yet the bathrooms shower area and AC Unit (under the window unit) need upgrading. Our room was so hot eventhough I set it on the lowest setting (60) Again - we just needed a place to sleep and get ready for Our son's turning Blue graduation at Ft Moore. Breakfast was a plus - and the beds were comfy. Not sure I would stay here again though.
5.0 / 5.0
I was coming in early from a long trip and called this place for a possible early check-in. The front desk was very helpful and said I could check in for a small fee. The process was smooth and it was a great last minute stay. The bathroom is a little run down and the shower pressure was nonexistent, but you get what you pay for! The room was clean, the AC worked, and the location was convenient. Breakfast items consisted of boiled eggs, toast, pancakes, muffins, cereal and yogurt. Thank you for your help and kindness, would stay here again.
1.0 / 5.0
This place has roaches in the rooms and in the dining area. The motel rooms are dirty. Breakfast is literally just pancakes, cereal and toast. Don’t recommend. The guy at the front desk was nice so that was the only good thing.
5.0 / 5.0
Although this is an older building and property, it is very well maintained and clean. The only negative comment I have is that the web-site says it has a swimming pool. It does NOT.
4.0 / 5.0
This place is quiet and easy check in/out
0.5 / 5.0
We thought we were staying in a hotel as the name suggests. As we pulled into the complex it became apparent that it was a motel not a hotel.
Our sleep was horrible, the walls were that thin we were woken up at 2am by the occupant’s in the next week with the TV blasting as they were getting jiggy with it.
When we went down for breakfast at around 8:55am, we had a look around and my son decided on pancakes, the machine had said it was out of the mixture so I spoke to the person on duty and he told me breakfast finished at 9am which is why it wasn’t available. I looked at my watch and it just clicked over to 9am. It was really disappointing we weren’t informed of the breakfast times as most “hotels” run breakfast slightly later on a Saturday. If I knew this was the case, I wouldn’t have packed the car first.
Definitely do not recommend this motel masquerading as a hotel.
5.0 / 5.0
Overall the experience was great. It’s not a 5 star hotel but for what you pay it was a very decent hotel, it was clean, quiet, the beds were comfortable and seemed clean. It exceeded what I expected and I am very pleased with my stay. I will be returning.
4.0 / 5.0
Decent older hotel
5.0 / 5.0
Family of 3 enjoyed our stay! Nice clean room. Close to everything!
2.0 / 5.0
Motel
5.0 / 5.0
Excellent check in with King
5.0 / 5.0
This hotel was great for the price, my fiance was graduating boot camp it was close to Fort Moore. The riverwalk was close enough if the weather had been better we could've walked there. The staff was nice and friendly, housekeeping kept us with clean towels and sheets everyday. They did have a small breakfast available, consisting of boiled eggs, pancakes, frozen sausage biscuits, cereal and yogurts. I'll be back in May. Thank you for the great service
1.0 / 5.0
I was there for 5 days and they never came to clean my room, until checkout time
4.0 / 5.0
Proximity on our way to Florida.
2.0 / 5.0
Only 2 thin towels for the 2 of us. We are tall and I have long hair. Very inconvenient. No toilet paper. We did not realize that until the middle of the night. The way our room was hidden from view felt very unsafe. And don’t know why they charge a $60 hold for incidentals when there’s no room service. What would that be for?
5.0 / 5.0
Clean quiet and sufficient for our needs. Some minor repairs would help, but for the price it was a great value! Freezer was actually freezing! Bedding was clean but there was a slight oder. Perhaps a better detergent? Or cleaning the washing machine drums would fix that. May have been from the pillow inside the case, didn't check. I'm the only 1 who noticed it.
3.0 / 5.0
It was nice
4.0 / 5.0
Staff and service was good.
Breakfast was decent.
Room was clean. But, it’s an older hotel.
Price was good . It’s a Pet friendly we brought our two dogs..
We stayed 2 nights. I would stay again..
Irene Boydston
1.0 / 5.0
The new remodel.
1.5 / 5.0
The room was smaller than expected and it didn’t have a towel and then the toilet was messed up
4.0 / 5.0
manager very friendly and helpful
5.0 / 5.0
Nice and clean
4.0 / 5.0
Everything was good
2.5 / 5.0
The staff was very nice and professional. The room was very clean and neat. Bed was very comfortable. Overall was great!!. I will definitely stay there again if I'm in the area.
1.0 / 5.0
The area was horrible and when asked if I could see the room before I pay, his response was “I’m sorry I cannot because you know there are prostitutes and such.” It was a very dirty and not maintained hotel.
1.0 / 5.0
Dirty room. Cockroach on the floor and used sheets. Disgusting.
5.0 / 5.0
Room didn’t have a microwave
3.0 / 5.0
The room was very small
2.0 / 5.0
The place was clean, quiet and cozy. It was an older building (1980’s maybe) but was freshly tiled and painted. Everything worked. No bugs. AC was typical with fan running constantly until I set it to Auto, then it cycled between noticeable and off. The staff were friendly and knowledgeable. The one thing wrong was the first night the hot water didn’t work. They had a plumbing emergency in another room, and got it repaired by the morning. It was near food and local sites I wanted to visit, in the heart of downtown. The pancakes were tiny but tasty. The rest of continental breakfast was minimal with apples, bananas and oranges.
4.0 / 5.0
No hot water
No wakeup call.
5.0 / 5.0
Management was plesent and welcoming. They was attentive in considering any needs we may have had.
5.0 / 5.0
Close to the Riverwalk area and nice restaurants, had a decent breakfast.
FAQs
How much does this hotel cost compared to others in Phenix City?
The average price for a rental in Phenix City is R 2,465 per night. This rental is R 1,018 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Hotel by Best Western Columbus Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Hotel by Best Western Columbus Downtown pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Hotel by Best Western Columbus Downtown?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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