Homewood Suites by Hilton Jacksonville Deerwood Park
4.4
Excellent(721 Reviews)Hotel in Jacksonville, FL
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Jacksonville hotel in Southside with a 24-hour fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Homewood Suites by Hilton Jacksonville Deerwood Park offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 39-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Jacksonville, FL
Available Rooms
Studio Suite, 1 King Bed, Non Smoking
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Non Smoking
1 King • 2 Queen
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed, Accessible (Hearing)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.4
Excellent(721 Reviews)4.4
Paint peeling off on the tub
4.4
Great location, close to lots of restaurants a Publix just across the street which comes in handy when you have a full kitchen in your hotel room
4.4
Plenty of areas to walk safely. Good lighting at night., able to walk our dog without feel afraid.
4.4
This hotel definitely needs a deep cleaning. Cabinets and chairs in our room were sticky to the touch and dead roaches were inside where the plates were. The bathroom looked like it was quickly wiped off and not really cleaned. Carpet had not been vacuumed in some time. Hotel never had any wash clothes or towels cleaned. We had five guests in our room and was only given 3 towels and 3 wash clothes. We had to ask for some every single day and was always given the same answer that they didn’t have any and would bring them by later. Hot tub would not get hot and staff had no idea what to do or how to find out. The only good thing about our stay was it was close to our ball tournament location and the lady that checked us in the first night was wonderful. Unfortunately the other staff was not so much. Our room was never cleaned or trash taken out even though we requested that option upon booking.
4.4
the paint was terrible the elevator was scary to get in and the A/C was hard to control on top of that the washing machine broke and we didn’t get notified about it i had to go down stairs twice before they mentioned that and we had to use pool towels..
4.4
Hotel was ok. Location was great as it was near alot of shopping and restaurants - we booked for a concert at Jaguars Stadium and it was close enough and far enough from the price hikes of hotels. The service was great-check in was quick and easy. The room was very dated and a little dirty. Lots of dust everywhere. Beds are very uncomfortable. There's a bar close by that plays very loud music until about 2 am so just be aware of that. We only stayed a night and that's about all we could of handled. I wouldn't book again.
4.4
When I attempted to check in they informed me they had overbooked and I didn’t have a room. So I had to find another room.
4.4
Amy Charleboix asst mgr and Lynn branscome mgr of Homewood Suites by Hilton Deerwood Park Jacksonville, FL told me there were no available rooms when I asked to have my room changed because the bathroom toilet didn’t flush, the toilet was filthy and the bathtub appeared to have been unclean. I have my 3 yr old and 1 yr. old grandsons with me and we literally just arrived after a 9.5 hr drive from Virginia. Lynn branscome General mgr. also told me that she has been in this business for 23 yrs and there are no available rooms. Lynn also told me that If I wanted to check out I could, so I did. When I came down after packing up and getting the two grand kids together; as the grands and I were approaching the front desk Amy saw me and she said to the general mgr., Lynn, and Mike the individual whom checked me in “is that her?” I replied “yes, im her, but none of them replied.
Amy did apologize for the matter as she gave me my receipt with a zero balance. She also asked me if the toilet in my room 222 was fixed and I replied “the worker who was attempting to fix the toilet in the room was just here you should have asked him if the toilet was fixed; and the worker should have reported back to you right away since this was a time sensitive matter. The worker did assist me on the elevator and appeared at the counter as I was checking out with Amy, but Amy never asked the maintenance worker if the toilet was fixed.
I felt discriminated against since the hotel was not sold out.
4.4
Room was ok for a night. King suite was small, people above us were super loud and we could hear everything until about 2am. Staff were nice.
4.4
3 night family trip. Staff very friendly. Room was big enough to sleep everyone and sit in on a rainy day. Room had minor ‘not clean’ items like clear dusted/not dusted areas. Our family found this insignificant.
Would not recommend the pull out couch bed for an adult, but the kids loved it.
4.4
The hotel parking lot had metal rods stucking up that ripped out the underside of my vehicle. The toilet also had hairs in it.
4.4
Property was great and in a great location.
4.4
When I was checking in, the lady checking me in let me know that they have a complimentary wine and beer tasting for the customers. How cool is that! The front desk clerk also helped me get onto their WiFi portal and gave me water for my room. Service was a 30 out of 10 rating!
4.4
The female who checked us in was wonderful, but the bed in our room had a visible sag in it and hurt my back to sleep on it. The woman who checked us was not available until we called out for someone to attend the desk, she did not ask about our stay, and was dismissive.
4.4
The check in process was seamless. The lobby and breakfast areas were clean.The room however was dirty. Stains on the curtains (looked like blood), walls, heavily stained floors (to the point where a floor runner was placed over a section of the carpeted area), chairs, and sticky door handles shows there is a lack of attention to detail. Additionally, the carpet and furniture smelled poorly. Renovations need to occur on the rooms. I will not be staying here again while staying in Jacksonville.
4.4
We stayed at Homewood for one night after a football game. It was perfect. The lady at the front desk was very warm, friendly and welcoming! Our room was great, very comfortable. The location was about 10 mins from St John's Town Center, with an abundance of restaurants and shopping. I will plan to stay again for the hotel comfort and location!
4.4
Just some areas seemed warm down although it was clean.
4.4
Used to be nicer. IT NEEDS an update and deep cleaning. Elevator is extremely slow. The service sticker on the elevator was expired. Room service cleaning needs to be done daily. Not every three or four days.
4.4
Great!!!
4.4
Check in was at 3:00. We had 2 rooms reserved. Only one was available when we arrived. The other was not ready until 5:30. The only explanation was that it was taking a while to clean because the room was “really bad”. Breakfast was horrible so we left and went to Cracker Barrel.
4.4
Pleasant staff, great breakast and a good nights sleep!
4.4
The stay was great
4.4
The room was half cleaned, and I woke up to a cockroach crawling on me.
4.4
Staff friendly and helpful. Rooms are outdated, only get cleaned every 4 days. Breakfast was ok.
4.4
The lady at the front desk when we checked in is very pleasant. But this hotel definitely needs to be updated and thoroughly cleaned. We were greeted by a musty smell right when we opened the door to get in the room. Bed linens and shower curtain looked like it hasn't been changed in a while. Bathroom floor is dirty. To top it all, I saw a bedbug crawling in the ceiling right before we checked-out. I told the front desk on the way out, hopefully it'll be addressed. Good thing we only stayed in this hotel for 1 night, a very eventful night at that, we didn't bother having breakfast, we just wanted to get out of there in a hurry. I don't like to leave reviews but I think this horrible experience needs to be shared.
4.4
There were never enough towels or bedding. The front desk never had any during the 3 nights we stayed
4.4
I loved this property 10/10 this was the most spacious hotel room I've ever stayed in for a decent amount of money. 2 queen beds AND a pullout sofa bed? Yes, please! Also very clean.
4.4
Time for a remodel and update.
4.4
This is our thirteenth year to return to this hotel for annual medical trip. Clean, comfortable and spacious. Personnel very friendly. Highly recommend.
4.4
Great Stay
4.4
Codes do not work cannot see all checkin . Hotel do not have reservation
4.4
Our rooms were not ready until 5:30 and 5:45 but check in was at 3:00. The carpet in one room was destroyed however management did upgrade me to another room. We were rushed to attend our 7:00 event and could not get dressed properly or rest before going since we checked in so late.
4.4
GOOD PLACE
4.4
This is my favorite place to stay, by far the best in that area
4.4
We have stayed here many times over the years. The property is becoming run down. Needs some TLC. I doubt we stay there again.
4.4
Enjoyed our stay. Unfortunately, the smoking area is right by the pool. Additionally, no towels at the pool. All in all would stay here again.
4.4
The staff was great and friendly, the guy who checked us in was really friendly and gave some recommendations. We had 2 separate rooms one room was more updated than the other but smelled like cigarettes and the garbage cans were a little dingy. The other room the bathroom ceiling above the tub was peeling and lots of dirty spots all around the doors and door frames. It was a decent stay but I won’t stay here again in the future.
4.4
Overall, it was a decent hotel. The front desk clerk was pretty rude when I requested an additional towel and rag. She also had the audacity to say, "you gonna have to come and get it because it's just me here." I walk down and get attitude, demanding that i bring my dirty towels with me. Not sure why I had to go through that when there was another gentleman behind the desk with her on the phone wearing a Looney Tunes tshirt. There was large bags of smelly trash near the elevators both days I was there, all day. Lastly, my room smelled like pet urine - very strong pet urine.
4.4
Wonderful experience
4.4
There were small roaches in our room, the ceiling looked like they had just threw a patch of paint over it after ripping the ceiling fan down. The customer service was pretty good but rooms need work and pest control
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is R 4,093 per night. This rental is R 1,847 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Homewood Suites by Hilton Jacksonville Deerwood Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Jacksonville Deerwood Park. Enjoy the water!
Is Homewood Suites by Hilton Jacksonville Deerwood Park pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Jacksonville Deerwood Park?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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