Cinnamon Citadel Kandy

Minibar, in-room safe, desk, iron/ironing board

Shower, free toiletries, hair dryer, towels

4.3 / 5.0

Excellent(296 Ratings)

Hotel in Kandy

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Kandy with 2 restaurants and free valet parking
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kandy

Nearby attractions

Royal Botanic Gardens

5.2 mi

Hakgala Botanical Gardens

47.5 mi

Victoria Park

40.7 mi

Pallekelle International Cricket Stadium

11.2 mi

Available Rooms

Superior Room

2 Single • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 Double • 516 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Garden Terrace

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior River View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Cinnamon Citadel Kandy

RRRR

4.3 / 5.0

Excellent(296 Ratings)

Hotel in Kandy

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Kandy

Nearby attractions

Royal Botanic Gardens

5.2 mi

Hakgala Botanical Gardens

47.5 mi

Victoria Park

40.7 mi

Pallekelle International Cricket Stadium

11.2 mi

Available Rooms

Superior Room

2 Single • 430 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 Double • 516 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Garden Terrace

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior River View

1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(296 Ratings)

2.5 / 5.0

Dec 2024

Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.

5.0 / 5.0

Jun 2024

We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting.

5.0 / 5.0

Apr 2024

Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless.

5.0 / 5.0

Apr 2024

I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect.

5.0 / 5.0

Jan 2024

Beautiful quiet property with excellent service

1.5 / 5.0

Jul 2023

I was annoyed with my registration status. I opted my reservation with breakfast included, but, hotels.Com made mistake with my reservation and this hotel denied to include complementary breakfast. I was told to pay extra for breakfast, this caused alternative arrangements on myself. My room was next to evening entertainment, music, and till midnight it was very disturbing. Payment expected only in US$, causing extra charges. Hotel location is good, but Hotels.Com mistake with reservation caused disturbance.

1.5 / 5.0

Mar 2023

Nice hotel with bar facing the pool. Very large room at the far end of the hotel with River view. Bar service was slow and had to go to bar to order drink. Bar was understaffed. Restaurant was badly laid out. Beef on buffet was tough. Large queues at entrance to buffet area. Squashed bug on top of toilet cistern. Overall hotel does not compare favourably with Habanara Cinnamon Lodge and Yala Cinnamon Wild. Staff were polite and friendly

4.0 / 5.0

Jan 2023

Amazing view of the river behind the hotel. You can enjoy the view of the pool, river and trees while have a drink from the bar. staff was courteous and helpful.

2.5 / 5.0

Sep 2022

Beautiful views and gardens, wonderful breakfast in dining room overlooking the views. Excellent location, in the heart of Ella, walking distance to centre and yet feels secluded , quiet and peaceful in hotel.

2.5 / 5.0

Feb 2022

Super nice and helpful.

4.0 / 5.0

Jan 2022

Great view of the river and adjoining woods...Very serene

5.0 / 5.0

Jan 2022

The location is great, tranquil beside the river, and close to Kandy. The design is superb with the open air encouraging the breeze. But it is the staff who really make it excellent. It is the second time we have stsyed at the Citadel, and we cannot fault it. If you are visiting Kandy, this is the place to stay.

2.5 / 5.0

Jan 2020

The hotel itself is a perfect getaway from the hustle of Kandy! It’s location is a little out of the city, but the trade off is complete tranquility! The staff are so kind and helpful, we really enjoyed our stay!

2.0 / 5.0

Jan 2020

This is a quiet hotel on the banks of Sri Lankas largest river Mahaweli - ideal for leisure travellers but not so conveniently located if you are a business visitor as it is out of Kandy and Peradeniya towns.

4.0 / 5.0

Jan 2020

This is a quiet hotel on the banks of Sri Lanka's largest river Mahaweli - ideal for leisure travellers but not so conveniently located if you are a business visitor as it is out of Kandy and Peradeniya towns.

1.3 / 5.0

Jan 2020

Beautiful well-maintained property. An absolute hidden gem with super friendly staff. Everything was fabulous including the restaurant. Just a few bugs here and there but with all that greenery, very natural. Highly recommended Kandy stop!

2.5 / 5.0

Jan 2020

4.0 / 5.0

Jan 2020

The gardens are great pool is nice Staff were nice and helpful

2.0 / 5.0

Jan 2020

The gardens are great pool is nice Staff were nice and helpful

1.3 / 5.0

Jan 2020

I stayed here with my fiance for 2 nights and it was amazing. This hotel is pretty luxury without the several hundred dollar price tag, and really convenient for so many reasons. Our flight arrived in the middle of the night and we went straight to this hotel, so we arrived at 6:30am when the normal check-in time is 2pm. They were booked solid so they couldnt check us in right away, but they were SO nice about it, even though its not their responsibility to allow us such an early check-in. They even let us have the complimentary breakfast that morning, which we werent entitled to. By the time we finished eating and spending some time in the beautiful lobby, some guests left and they were able to get us in a room by 8:30am. During our stay, we didnt spend much time in the hotel because we were out in the town or Dambulla/Sigirya area, but the time we did spend there was so nice. The rooms were always clean and the staff bent over backwards to make sure we were happy and comfortable. The pool is clean and beautiful and views of the river are really cool too. Would 1000% recommend this hotel. P.S. - they also had driver accommodations, which was very helpful for us

2.5 / 5.0

Jan 2020

I stayed here with my fiance for 2 nights and it was amazing. This hotel is pretty luxury without the several hundred dollar price tag, and really convenient for so many reasons. Our flight arrived in the middle of the night and we went straight to this hotel, so we arrived at 6:30am when the normal check-in time is 2pm. They were booked solid so they couldn't check us in right away, but they were SO nice about it, even though it's not their responsibility to allow us such an early check-in. They even let us have the complimentary breakfast that morning, which we weren't entitled to. By the time we finished eating and spending some time in the beautiful lobby, some guests left and they were able to get us in a room by 8:30am. During our stay, we didn't spend much time in the hotel because we were out in the town or Dambulla/Sigirya area, but the time we did spend there was so nice. The rooms were always clean and the staff bent over backwards to make sure we were happy and comfortable. The pool is clean and beautiful and views of the river are really cool too. Would 1000% recommend this hotel. P.S. - they also had driver accommodations, which was very helpful for us

1.0 / 5.0

Dec 2019

Fantastic property. Rooms were spacious, clean and comfortable with all amenities. Poolside is great, had a wonderful breakfast spread. Staff were courteous and nice.Service is on the slower side. Took 30 mins to get us a pot of coffee (room service) and 45 mins to serve dinner for two dishes. This seems to be the norm across Sri Lanka though

2.0 / 5.0

Dec 2019

Fantastic property. Rooms were spacious, clean and comfortable with all amenities. Poolside is great, had a wonderful breakfast spread. Staff were courteous and nice. Service is on the slower side. Took 30 mins to get us a pot of coffee (room service) and 45 mins to serve dinner for two dishes. This seems to be the norm across Sri Lanka though

2.5 / 5.0

Dec 2019

Great breakfast & lovely location by the river. Great pool.

1.3 / 5.0

Dec 2019

Great breakfast & lovely location by the river. Great pool.

2.0 / 5.0

Dec 2019

Really liked this hotel in a lovely setting. V spacious well equipped bedroom. Unfortunately out stay was too short

1.0 / 5.0

Dec 2019

Really liked this hotel in a lovely setting. V spacious well equipped bedroom. Unfortunately out stay was too short

4.0 / 5.0

Dec 2019

Great bar/terrace, pool, excellent food and service

1.5 / 5.0

Dec 2019

Cinnamon Citadel Kandy is a nice hotel just along the river outside of Kandy. Nice pool (not huge), food is good, service is friendly. Rooms are funky 1970's style. Overall we enjoyed our stay. Note: despite what the description says, this is not walking distance to town.

1.3 / 5.0

Dec 2019

Cinnamon Citadel Kandy is a nice hotel just along the river outside of Kandy. Nice pool (not huge), food is good, service is friendly. Rooms are funky 1970s style. Overall we enjoyed our stay. Note: despite what the description says, this is not walking distance to town.

5.0 / 5.0

Dec 2019

I have booked the hotel for my mom’s birthday and arranged a room plus breakfast for two days. Later I changed it as my sister was able to go as well. There were initial issues when they go as booking was for two people however the food and beverage manager, Mohan, stepped in and sort everything and my parents had the most fantastic time. Great food, location and wonderful staff. Highly recommend 😃

2.5 / 5.0

Dec 2019

5.0 / 5.0

Nov 2019

Great food at the resturant great breakfast spread and great dinner buffet spread , great views of the river side

1.0 / 5.0

Nov 2019

Fan in shower was not strong enough for the steam

5.0 / 5.0

Sep 2019

The overall experience was excellent. Our only disappointment was the lack of Sri Lankan food in the la a carte menu. Other than that, a beautiful location, delightful service and a relaxing few days.

5.0 / 5.0

Sep 2019

Absolutely wonderful place to stay in Kandy. Beautiful hotel, great staff, and exquisite food.

1.5 / 5.0

Sep 2019

Needs updating. No lift in upgraded room wing. Poor water pressure.

1.3 / 5.0

Sep 2019

it was great hospitality extended by the Hotel.Friendly staff & great atmosphere

2.0 / 5.0

Aug 2019

Everything great, service also great .great welcome

1.5 / 5.0

Sep 2018

Rooms very Dark and food in the Cafe was not great unfortunately.

FAQs

How much does this hotel cost compared to others in Kandy?

The average price for a rental in Kandy is R 697 per night. This rental is R 2,786 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Cinnamon Citadel Kandy. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Cinnamon Citadel Kandy. Enjoy the water!

Is Cinnamon Citadel Kandy pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Cinnamon Citadel Kandy?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.3 / 5.0

Excellent(295 Ratings)

Cinnamon Citadel Kandy

Hotel

in Kandy

4star

2 guests · 1 bedroom · 1 bath

Garden · Pool · Kitchen or Kitchenette

Are you ready to indulge in a relaxing getaway? Our Hotel in Kandy has everything you need for a rejuvenating stay. Treat yourself to Cinnamon Citadel Kandy's exceptional amenities, such as Air conditioner, Internet / Wifi and Laundry.

RRRR

Cinnamon Citadel Kandy

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Available Rooms

Superior Room

Deluxe Room

Superior Garden Terrace

Superior River View

Cinnamon Citadel Kandy

Hotel in Kandy

Reasons to book

About this hotel

Amenities

Map of Kandy

Nearby attractions

Available Rooms

Superior Room

Deluxe Room

Superior Garden Terrace

Superior River View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Kandy?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Cinnamon Citadel Kandy pet friendly?

What amenities are available at Cinnamon Citadel Kandy?

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