Cinnamon Citadel Kandy
Hotel in Kandy
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Kandy with 2 restaurants and free valet parking
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Cinnamon Citadel Kandy offers 119 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Kandy
Available Rooms
Superior Room
Beds not specified • 430 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room
Beds not specified • 516 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior Garden Terrace
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Superior River View
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
5.0 / 10.0
Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.
5.0 / 10.0
Staff were so attentive and eager to help. Beautiful surroundings, great location. Food was excellent. Would definitely come back.
10.0 / 10.0
We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting.
10.0 / 10.0
We recently stayed at the Kandy Citadel Hotel and had a wonderful experience. The rooms were comfortable, well-maintained, and offered a pleasant stay. I want to give a special mention to Sadun Fernando, one of the servers, who provided exceptional service. His attentiveness and friendly demeanor made our breakfast experience even more enjoyable. Overall, I highly recommend Kandy Citadel Hotel for its excellent hospitality and beautiful setting.
10.0 / 10.0
Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless.
10.0 / 10.0
Great hotel in scenic location but a bit out of centre. The staff were outstanding and the service faultless.
10.0 / 10.0
I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect.
10.0 / 10.0
I would have liked to see more vegetarian/vegan options on the dinner buffets. Location is about 15min from Kandy downtown -- depending on traffic this could be even longer. However, if you are looking for quite location this is perfect.
10.0 / 10.0
Beautiful quiet property with excellent service
10.0 / 10.0
Beautiful quiet property with excellent service
3.0 / 10.0
I was annoyed with my registration status. I opted my reservation with breakfast included, but, hotels.Com made mistake with my reservation and this hotel denied to include complementary breakfast. I was told to pay extra for breakfast, this caused alternative arrangements on myself.
My room was next to evening entertainment, music, and till midnight it was very disturbing.
Payment expected only in US$, causing extra charges.
Hotel location is good, but Hotels.Com mistake with reservation caused disturbance.
3.0 / 10.0
I was annoyed with my registration status. I opted my reservation with breakfast included, but, hotels.Com made mistake with my reservation and this hotel denied to include complementary breakfast. I was told to pay extra for breakfast, this caused alternative arrangements on myself.
My room was next to evening entertainment, music, and till midnight it was very disturbing.
Payment expected only in US$, causing extra charges.
Hotel location is good, but Hotels.Com mistake with reservation caused disturbance.
3.0 / 10.0
Nice hotel with bar facing the pool. Very large room at the far end of the hotel with River view. Bar service was slow and had to go to bar to order drink. Bar was understaffed. Restaurant was badly laid out. Beef on buffet was tough. Large queues at entrance to buffet area. Squashed bug on top of toilet cistern. Overall hotel does not compare favourably with Habanara Cinnamon Lodge and Yala Cinnamon Wild. Staff were polite and friendly
3.0 / 10.0
Nice hotel with bar facing the pool. Very large room at the far end of the hotel with River view. Bar service was slow and had to go to bar to order drink. Bar was understaffed. Restaurant was badly laid out. Beef on buffet was tough. Large queues at entrance to buffet area. Squashed bug on top of toilet cistern. Overall hotel does not compare favourably with Habanara Cinnamon Lodge and Yala Cinnamon Wild. Staff were polite and friendly
8.0 / 10.0
Amazing view of the river behind the hotel. You can enjoy the view of the pool, river and trees while have a drink from the bar. staff was courteous and helpful.
8.0 / 10.0
Amazing view of the river behind the hotel. You can enjoy the view of the pool, river and trees while have a drink from the bar. staff was courteous and helpful.
5.0 / 10.0
Beautiful views and gardens, wonderful breakfast in dining room overlooking the views. Excellent location, in the heart of Ella, walking distance to centre and yet feels secluded , quiet and peaceful in hotel.
5.0 / 10.0
Beautiful views and gardens, wonderful breakfast in dining room overlooking the views. Excellent location, in the heart of Ella, walking distance to centre and yet feels secluded , quiet and peaceful in hotel.
5.0 / 10.0
Super nice and helpful.
5.0 / 10.0
Super nice and helpful.
8.0 / 10.0
Great view of the river and adjoining woods...Very serene
8.0 / 10.0
Great view of the river and adjoining woods...Very serene
10.0 / 10.0
The location is great, tranquil beside the river, and close to Kandy. The design is superb with the open air encouraging the breeze. But it is the staff who really make it excellent. It is the second time we have stsyed at the Citadel, and we cannot fault it. If you are visiting Kandy, this is the place to stay.
10.0 / 10.0
The location is great, tranquil beside the river, and close to Kandy. The design is superb with the open air encouraging the breeze. But it is the staff who really make it excellent. It is the second time we have stsyed at the Citadel, and we cannot fault it. If you are visiting Kandy, this is the place to stay.
5.0 / 10.0
The hotel itself is a perfect getaway from the hustle of Kandy! It’s location is a little out of the city, but the trade off is complete tranquility! The staff are so kind and helpful, we really enjoyed our stay!
5.0 / 10.0
The hotel itself is a perfect getaway from the hustle of Kandy! It’s location is a little out of the city, but the trade off is complete tranquility! The staff are so kind and helpful, we really enjoyed our stay!
8.0 / 10.0
This is a quiet hotel on the banks of Sri Lanka's largest river Mahaweli - ideal for leisure travellers but not so conveniently located if you are a business visitor as it is out of Kandy and Peradeniya towns.
8.0 / 10.0
This is a quiet hotel on the banks of Sri Lanka's largest river Mahaweli - ideal for leisure travellers but not so conveniently located if you are a business visitor as it is out of Kandy and Peradeniya towns.
5.0 / 10.0
Beautiful well-maintained property. An absolute hidden gem with super friendly staff. Everything was fabulous including the restaurant. Just a few bugs here and there but with all that greenery, very natural. Highly recommended Kandy stop!
5.0 / 10.0
Beautiful well-maintained property. An absolute hidden gem with super friendly staff. Everything was fabulous including the restaurant. Just a few bugs here and there but with all that greenery, very natural. Highly recommended Kandy stop!
8.0 / 10.0
The gardens are great pool is nice
Staff were nice and helpful
8.0 / 10.0
The gardens are great pool is nice
Staff were nice and helpful
5.0 / 10.0
I stayed here with my fiance for 2 nights and it was amazing. This hotel is pretty luxury without the several hundred dollar price tag, and really convenient for so many reasons.
Our flight arrived in the middle of the night and we went straight to this hotel, so we arrived at 6:30am when the normal check-in time is 2pm. They were booked solid so they couldn't check us in right away, but they were SO nice about it, even though it's not their responsibility to allow us such an early check-in. They even let us have the complimentary breakfast that morning, which we weren't entitled to. By the time we finished eating and spending some time in the beautiful lobby, some guests left and they were able to get us in a room by 8:30am.
During our stay, we didn't spend much time in the hotel because we were out in the town or Dambulla/Sigirya area, but the time we did spend there was so nice. The rooms were always clean and the staff bent over backwards to make sure we were happy and comfortable. The pool is clean and beautiful and views of the river are really cool too.
Would 1000% recommend this hotel.
P.S. - they also had driver accommodations, which was very helpful for us
5.0 / 10.0
I stayed here with my fiance for 2 nights and it was amazing. This hotel is pretty luxury without the several hundred dollar price tag, and really convenient for so many reasons.
Our flight arrived in the middle of the night and we went straight to this hotel, so we arrived at 6:30am when the normal check-in time is 2pm. They were booked solid so they couldn't check us in right away, but they were SO nice about it, even though it's not their responsibility to allow us such an early check-in. They even let us have the complimentary breakfast that morning, which we weren't entitled to. By the time we finished eating and spending some time in the beautiful lobby, some guests left and they were able to get us in a room by 8:30am.
During our stay, we didn't spend much time in the hotel because we were out in the town or Dambulla/Sigirya area, but the time we did spend there was so nice. The rooms were always clean and the staff bent over backwards to make sure we were happy and comfortable. The pool is clean and beautiful and views of the river are really cool too.
Would 1000% recommend this hotel.
P.S. - they also had driver accommodations, which was very helpful for us
4.0 / 10.0
Fantastic property. Rooms were spacious, clean and comfortable with all amenities. Poolside is great, had a wonderful breakfast spread. Staff were courteous and nice.
Service is on the slower side. Took 30 mins to get us a pot of coffee (room service) and 45 mins to serve dinner for two dishes. This seems to be the norm across Sri Lanka though
4.0 / 10.0
Fantastic property. Rooms were spacious, clean and comfortable with all amenities. Poolside is great, had a wonderful breakfast spread. Staff were courteous and nice.
Service is on the slower side. Took 30 mins to get us a pot of coffee (room service) and 45 mins to serve dinner for two dishes. This seems to be the norm across Sri Lanka though
5.0 / 10.0
Great breakfast & lovely location by the river. Great pool.
5.0 / 10.0
Great breakfast & lovely location by the river. Great pool.
4.0 / 10.0
Really liked this hotel in a lovely setting. V spacious well equipped bedroom. Unfortunately out stay was too short
8.0 / 10.0
Great bar/terrace, pool, excellent food and service
FAQs
How much does this hotel cost compared to others in Kandy?
The average price for a rental in Kandy is R 697 per night. This rental is R 2,786 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Cinnamon Citadel Kandy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cinnamon Citadel Kandy. Enjoy the water!
Is Cinnamon Citadel Kandy pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cinnamon Citadel Kandy?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
Explore similar vacation rentals in Kandy
Explore all rentals in KandyKandy travel inspiration
Read our blogGuides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun