Portobelo Plaza de las Americas

Outdoor pool, pool umbrellas, sun loungers

Shower, free toiletries, hair dryer, towels

7.8 / 10.0

Very good(256 Ratings)

Hotel in San Andres

3-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in San Andrés with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of San Andres

Nearby attractions

Available Rooms

Double Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Triple Room

1 Single • 1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

RRRR

Portobelo Plaza de las Americas

RRRR

7.8 / 10.0

Very good(256 Ratings)

Hotel in San Andres

3-Star Hotel

Reasons to book

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Gym or Fitness Center

Map of San Andres

Nearby attractions

Available Rooms

Double Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Triple Room

1 Single • 1 Double

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.8 / 10.0

Very good(256 Ratings)

6.0 / 10.0

Aug 2024

I liked location. I dis not like communication, like no one answer when marked from room to front desk. I had to ask every day for fresh clean towels. Sink was plugged at arrivel but fixed upon request. Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.

10.0 / 10.0

Aug 2024

Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!

1.0 / 10.0

Aug 2024

STAY AWAY FROM PORTOBELLO HOTELES Aircondition dident work, the rooms where small, and very unplesant We got moved to portobello beach/conferencias We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away Rooms where ready, But we needed to wait for and extra 5 hours The resepsjonist where really unfriendly, rooms where not cleaned. Every time we told our complains they dident take anything seriosly

10.0 / 10.0

Jul 2024

Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.

10.0 / 10.0

Apr 2024

Great hotel, people really nice and helpful

8.0 / 10.0

Mar 2024

No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.

5.0 / 10.0

Jan 2024

Very friendly and efficient staff.

8.0 / 10.0

Jan 2024

I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.

5.0 / 10.0

Jan 2024

Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.

6.0 / 10.0

Aug 2023

Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.

8.0 / 10.0

Jan 2023

The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.

4.0 / 10.0

Jan 2023

Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.

6.0 / 10.0

Nov 2022

Cleaning poor did not clean the room one day no cleaning supplies in the bathroom

8.0 / 10.0

Sep 2022

Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God

10.0 / 10.0

Aug 2022

A lot of construction on property

10.0 / 10.0

Aug 2022

excellent service, clean, good food, near beach and restaurants

6.0 / 10.0

Aug 2022

The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.

5.0 / 10.0

Jul 2022

El hotel está muy bien situado el personal es muy amable , el desayuno está muy bueno en general todo fue muy bueno , volvería sin dudarlo

8.0 / 10.0

Jul 2022

Well located and remodeled. Breakfast was awesome.

2.0 / 10.0

Mar 2022

Hotel was not clean. Staff wont even greet you when arrive. Don't even try to ask questions, it bothers them. The concierge responded to me: "you and your questions"

4.0 / 10.0

Jan 2022

Last minute choice as another hotel cancelled my booking. Nice convenient location. Not as upscale as i would have liked, but not bad.

4.0 / 10.0

Jan 2022

Pros: New building, clean guest rooms, close to Spratt Bright Beach (5 minutes walking). Cons: Crowded on-site restaurant and their food is only okay, front desk staff were not very friendly.

4.0 / 10.0

Jan 2022

Pros: New building, clean guest rooms, close to Spratt Bright Beach (5 minutes walking).Cons: Crowded on-site restaurant and their food is only okay, front desk staff were not very friendly.

3.0 / 10.0

Jan 2022

Good location, but outdated.

3.0 / 10.0

Jan 2022

Good location, but outdated.

2.0 / 10.0

Dec 2021

The staff are very unfriendly and rude, they need to be trained in customer service, no even a welcome smile. Room size was ok and pretty good size. Bathroom has mold. Terrible breakfast.

2.0 / 10.0

Dec 2021

The staff are very unfriendly and rude, they need to be trained in customer service, no even a welcome smile. Room size was ok and pretty good size. Bathroom has mold.Terrible breakfast.

1.0 / 10.0

Nov 2021

First room was very small with no window so per our request we were walked to another room that had a window looking at the pool. Great. So I thought. After the front desk person left I pulled back the sheets and I saw a few body hairs and definite urine dribble. I went downstairs and wanted new sheets. Within minutes a housekeeper came by and I had to argue with her that yes she made the bed but with the previous guest's sheets. They were eventually changed. I found a chunk of lipstick on the bathroom counter which I tried to wipe up with a few sheets of toilet paper (kleenex must be considered a luxury) which smeared it even more. If only I had packed my own cleaning supplies! The shower spicket was not good and the weight of my 3.4 oz bodywash made the soap shelf fall to the shower ground. And those certainly didn't look like my hairs in the shower drain, and my stay had just begun. The other hotel guests walking down the hall after midnight must have been clueless that the bottom of the door had a big gap so their voices carried into my sanctuary. I tried to convince myself that no critters would slither into my room, since I was on the 5th floor. The last straw was that one of the recessed lights over the bed flickered every 20 seconds ALL NIGHT LONG. I posted it on YouTube.180 flashes per hr for every hour that I stayed in bed. One of the worst night's sleep I have ever had! The next day they tried to appease me with a different room, but I had had enough of Portobelo

4.0 / 10.0

Nov 2021

The hotel was close to everything. Good breakfast and it was near the beach, which made it very convenient.

4.0 / 10.0

Nov 2021

The hotel was close to everything. Good breakfast and it was near the beach, which made it very convenient.

3.0 / 10.0

Oct 2021

El hotel es bueno sin embargo no tiene

4.0 / 10.0

Oct 2021

Clean

4.0 / 10.0

Oct 2021

Clean

2.0 / 10.0

Oct 2021

I just didn’t have a good stay and wound up moving hotels. For $150 usd I paid a night we were given a room with no windows. Really small. Check in process is so slow. It’s almost upsetting. Fee breakfast

2.0 / 10.0

Oct 2021

2.5 / 10.0

Sep 2021

Goog

1.0 / 10.0

Sep 2021

Lo unico bueno que tiene es lo cerca que esta de la playa. El check in es un servicio muy muy lento los trabajadores se entretienen hablando entre ellos al pagar tenian problema con el datafono solicite hacer transferencia y no aceptaron me enviaron a la calle a sacar dinero en cajero luego de 40 min sacando plata cuando llegue nuevamente terminaron en entregarme la habitacion al dia sguiente llegue al hotel a las 4pm y la picsina estaba cerrada en recepcion nos dijeron que fue por la lluvia pero ya tenia casi 2 horas que habia dejado de llover estabamos varias personas a la espera que abrieran la picsina un trabajo le paracio mal que no abrieran y nos dijo que hiba a hablar con el gerente luego de 20 min bajo y dijo que no abririan la picsina uno de los guespedes pidio hablar con el gerente y no quizo atenderlo esa misma noche dali a comer llegue al hotel a media noche y perdi mi TAPABOCAS el hotel estaba cerrado solo estaba un trabajador en la recepcion q no me abrio la puerta me dijo q tenia q buscar un tapabocas mi esposa entro para buscar en la habitacion entiendo muy bien que por motivos de pandemia sea obligatorio pero cuando tu negocio no es vender un producto si no prestar un servicio para nada les cuesta tener una caja de tapabocas que solo cuesta 10 mil pesos y

2.0 / 10.0

Sep 2021

The staff here are not the friendliest. We actually called to see if we could get a water delivered to our room and the desk said no and hung up on us. The wifi is pretty much nonexistent so hopefully you don't need to rely on that. Some of the food service staff were friendly and took good care of us but the that’s about it. Overall I would recommend staying elsewhere.

2.0 / 10.0

Sep 2021

5.0 / 10.0

Sep 2021

Genial

FAQs

How much does this hotel cost compared to others in San Andres?

The average price for a rental in San Andres is R 1,197 per night. This rental is R 2,572 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Portobelo Plaza de las Americas. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Portobelo Plaza de las Americas. Enjoy the water!

Is Portobelo Plaza de las Americas pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Portobelo Plaza de las Americas?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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RRRR

Portobelo Plaza de las Americas

Hotel in San Andres

Reasons to book

About this hotel

Amenities

Map of San Andres

Nearby attractions

Available Rooms

Double Room

Suite

Triple Room

Portobelo Plaza de las Americas

Hotel in San Andres

Reasons to book

About this hotel

Amenities

Map of San Andres

Nearby attractions

Available Rooms

Double Room

Suite

Triple Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Andres?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Portobelo Plaza de las Americas pet friendly?

What amenities are available at Portobelo Plaza de las Americas?

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