Portobelo Plaza de las Americas
Hotel in San Andres
2 guests · 1 bedroom · 1 bath
Reasons to book
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in San Andrés with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Portobelo Plaza de las Americas offers 52 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of San Andres
Available Rooms
Double Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Triple Room
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
6.0
I liked location.
I dis not like communication, like no one answer when marked from room to front desk.
I had to ask every day for fresh clean towels.
Sink was plugged at arrivel but fixed upon request.
Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
6.0
I liked location.
I dis not like communication, like no one answer when marked from room to front desk.
I had to ask every day for fresh clean towels.
Sink was plugged at arrivel but fixed upon request.
Every time you get out of the room with the key, the power shuts down including the air conditioning so when you come back from outside you find a warm room, I guess is good in an eco friendly way.
10.0
Great service from all staff!
Close proximity to restaurant and 8 minutes walk to beach!
10.0
Great service from all staff!
Close proximity to restaurant and 8 minutes walk to beach!
1.0
STAY AWAY FROM PORTOBELLO HOTELES
Aircondition dident work, the rooms where small, and very unplesant
We got moved to portobello beach/conferencias
We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away
Rooms where ready, But we needed to wait for and extra 5 hours
The resepsjonist where really unfriendly, rooms where not cleaned.
Every time we told our complains they dident take anything seriosly
1.0
STAY AWAY FROM PORTOBELLO HOTELES
Aircondition dident work, the rooms where small, and very unplesant
We got moved to portobello beach/conferencias
We acepted and paid a deadent amout to change and for bigger rooms, and we should have the rooms ready right away
Rooms where ready, But we needed to wait for and extra 5 hours
The resepsjonist where really unfriendly, rooms where not cleaned.
Every time we told our complains they dident take anything seriosly
10.0
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
10.0
Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
10.0
Great hotel, people really nice and helpful
10.0
Great hotel, people really nice and helpful
8.0
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
8.0
No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
5.0
Very friendly and efficient staff.
5.0
Very friendly and efficient staff.
5.0
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
8.0
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
8.0
I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
5.0
Overall a great experience here. Friendly staff, central location, great breakfast options, clean & nice rooms. Special shoutout to Señor David for making us feel extra welcome.
6.0
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
6.0
Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
8.0
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
8.0
The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
4.0
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
4.0
Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.
6.0
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
6.0
Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
8.0
Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
10.0
A lot of construction on property
10.0
excellent service, clean, good food, near beach and restaurants
6.0
The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
8.0
Well located and remodeled. Breakfast was awesome.
4.0
Last minute choice as another hotel cancelled my booking. Nice convenient location. Not as upscale as i would have liked, but not bad.
4.0
Last minute choice as another hotel cancelled my booking. Nice convenient location. Not as upscale as i would have liked, but not bad.
1.0
First room was very small with no window so per our request we were walked to another room that had a window looking at the pool. Great. So I thought. After the front desk person left I pulled back the sheets and I saw a few body hairs and definite urine dribble. I went downstairs and wanted new sheets. Within minutes a housekeeper came by and I had to argue with her that yes she made the bed but with the previous guest's sheets. They were eventually changed. I found a chunk of lipstick on the bathroom counter which I tried to wipe up with a few sheets of toilet paper (kleenex must be considered a luxury) which smeared it even more. If only I had packed my own cleaning supplies! The shower spicket was not good and the weight of my 3.4 oz bodywash made the soap shelf fall to the shower ground. And those certainly didn't look like my hairs in the shower drain, and my stay had just begun. The other hotel guests walking down the hall after midnight must have been clueless that the bottom of the door had a big gap so their voices carried into my sanctuary. I tried to convince myself that no critters would slither into my room, since I was on the 5th floor. The last straw was that one of the recessed lights over the bed flickered every 20 seconds ALL NIGHT LONG. I posted it on YouTube.180 flashes per hr for every hour that I stayed in bed. One of the worst night's sleep I have ever had! The next day they tried to appease me with a different room, but I had had enough of Portobelo
1.0
First room was very small with no window so per our request we were walked to another room that had a window looking at the pool. Great. So I thought. After the front desk person left I pulled back the sheets and I saw a few body hairs and definite urine dribble. I went downstairs and wanted new sheets. Within minutes a housekeeper came by and I had to argue with her that yes she made the bed but with the previous guest's sheets. They were eventually changed. I found a chunk of lipstick on the bathroom counter which I tried to wipe up with a few sheets of toilet paper (kleenex must be considered a luxury) which smeared it even more. If only I had packed my own cleaning supplies! The shower spicket was not good and the weight of my 3.4 oz bodywash made the soap shelf fall to the shower ground. And those certainly didn't look like my hairs in the shower drain, and my stay had just begun. The other hotel guests walking down the hall after midnight must have been clueless that the bottom of the door had a big gap so their voices carried into my sanctuary. I tried to convince myself that no critters would slither into my room, since I was on the 5th floor. The last straw was that one of the recessed lights over the bed flickered every 20 seconds ALL NIGHT LONG. I posted it on YouTube.180 flashes per hr for every hour that I stayed in bed. One of the worst night's sleep I have ever had! The next day they tried to appease me with a different room, but I had had enough of Portobelo
4.0
Great place close to the beach and attractions
Small rooms, but everything you need
4.0
Great place close to the beach and attractions
Small rooms, but everything you need
2.0
Wrist band hotel
No visitors (don’t plan to meet new friends)
3 pm check in start (60 minutes wait) 4 pm in room
Unhappy staff
Don’t pay more than $70USD per night
Line at breakfast takes 30 min opens at 7:30am
Slow lazy staff
Pictures make it look special but it’s not
$150 fine if you clog a toilet
A hotel of rules for guests over performance to guest experience
Bathroom smells of cat pee
2.0
Wrist band hotel
No visitors (don’t plan to meet new friends)
3 pm check in start (60 minutes wait) 4 pm in room
Unhappy staff
Don’t pay more than $70USD per night
Line at breakfast takes 30 min opens at 7:30am
Slow lazy staff
Pictures make it look special but it’s not
$150 fine if you clog a toilet
A hotel of rules for guests over performance to guest experience
Bathroom smells of cat pee
4.0
The hotel is in a very good location and is close to everything. The beach is less than 5 minute walk. The staff was very helpful and friendly. I would definitely stay here again
FAQs
How much does this hotel cost compared to others in San Andres?
The average price for a rental in San Andres is R 1,197 per night. This rental is R 2,572 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Portobelo Plaza de las Americas. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Portobelo Plaza de las Americas. Enjoy the water!
Is Portobelo Plaza de las Americas pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Portobelo Plaza de las Americas?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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