Hilton Garden Inn Nairobi Airport
4.5
Excellent(808 Reviews)Hotel in Nairobi
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban Nairobi hotel in Embakasi with free parking
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Garden Inn Nairobi Airport offers 175 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Garden Inn Nairobi Airport offers 175 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Nairobi
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Twin Room, 2 Twin Beds, Non Smoking
2 Single • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Basic Suite, 1 King Bed, Non Smoking
1 King • 603 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Accessible, Non Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 301 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
4.5
Excellent(808 Reviews)4.5
Currently staying here and I ordered room service after a late flight and have a 4:30am transfer back to the airport. I get two calls from the restaurant at 12:10am and 12:20am asking me to set up an account so they can charge my KSH1600 (USD12) bill. Most hotels you pay on check out!
Hotel staff need training to understand what is an acceptable time to ring residents, certainly not 12:20am when people are fast asleep!!!
Shuttle also took forever to leave which meant a delayed flight resulted in a super late night. Certainly was a poorer service than the time I stayed before.
This is my second time staying here and safe to say I won’t be returning. Puts Hilton to shame and certainly will be raising this will Hilton chain.
4.5
I gave a 4 above, just because we arrived very late at the hotel, and had to leave very early in the morning. We only stayed a total of 4 hours at the hotel! Personnel were pleasant and helpful, though, and the room was fine.
4.5
The experience was wonderful the only thing that we could change was our names were not included on the register of guests to be picked up from the airport
4.5
Hotel was clean and comfortable and finished to a high standard, food was tasty and the staff were very friendly. Swimming pool on the roof. The only downside is there’s nothing to do within walking distance of hotel, but it is only a short taxi trip to the airport. The staff were the highlight of the hotel.
4.5
lunch and dinner are expensive
4.5
Transports to the airport every 30 minutes!
4.5
Close to airport and quiet and safe. Functioning gym
4.5
I like a lot of things about this hotel, but I feel the restaurant is poorly managed. My past interactions with the restaurant have been minimal, but now that I stayed two full days, I got frustrated with the service too often. Out of 3 big meals, in 2 of them it took them more than 45 minutes to bring the food. The worst thing is that they promise to be fast (just 20 mins sir), but they can’t deliver. Even ordering a beer took like 15 mins. They seem to have enough people, but not well organized. I also had billing issues that took more of my time to resolve because they couldn’t decide whether I could sign the bill and pay at check out, or I had to pay immediately with my credit card. I didn’t really care, but unfortunately got involved in their disorder.
4.5
Great employees!
4.5
Shiny new look and feel. Nice and clean rooms. Shuttle service to the airport.
4.5
Internet worked most of the time. Well trained staff.
4.5
I enjoyed my stay at this hotel. The staff members were all friendly and very helpful. They made the experience a 100 times better . I will be staying here every time I fly home .
4.5
We got food poisoning and my 8yr has been sick since then
I don’t know why you should serve food that’s not fresh yet u expect guest everyday
4.5
Quite nice but pricey!
4.5
Close to airport
4.5
Friendly staffs and good facilities
4.5
Great place.
4.5
Great place, we have always enjoyed our stay here
4.5
It was perfect. Thanks
4.5
Staff was friendly and accommodating.
4.5
Airport shuttle service staff was excellent even though there were delay at the airport
4.5
I stayed for one night arriving from Paris late in the evening and flew to Mombasa next morning. They arranged for shuttle to and from. The room was nice and quiet. The breakfast was good.
The desk staff and the restaurant staff were very helpful
4.5
Lovely infrastructure and service
4.5
The staff at the Hilton were friendly and helpful. I can only say good things about their pleasant attitudes . The hotel was very clean and very convenient to the airport
4.5
Great stay.
4.5
Highly recommend this hotel if you need a place close to the airport. The airport shuttle was excellent and the staff were so nice. 24H room service was excellent! Food was very good! Highly recommend!
4.5
Everything, the people are amazing..WOW
4.5
The hotel is very well kept and maintained. However, the food in the restaurant is below average. Everything was just loaded with salt.
4.5
Friendly staffs and very clean. I like the interior design and the artwork in every wall. It was so beautiful honestly.
4.5
This was easy and safe and very convenient. I think there is a club somewhere in the hotel that went quite late, but didn't bother me too much.
4.5
Close to the airport. Super friendly and helpful staff. Would stay again.
4.5
Great place to visit and enjoy the stay. Reliable and safe. Courteous staff
4.5
Very friendly staff and clean beautiful room.
Everything was excellent. Would recommend to my family and friends
4.5
Hands down one of the best hotels to stay in in Nairobi, and definitely, in my opinion, the best airport hotel in Nairobi. From the Shuttle bus convenience, the driver, the welcome staff at the airport, the staff at the front desk, the room and the friendliness of everybody, this hotel makes you really feel welcome and appreciated. This is my Go-TO hotel, and pretty much the only one I can recommend around the airport.
4.5
The staff are very frendly and helpful.
4.5
Perfect place near the airport!
4.5
The hotel excels at airport transfers. We stayed a night twice, gave flight arrival details as part of booking and were promptly met by the transfer van. The return transfer could be arranged for exactly the time we needed, too. AC can be hit and miss (it does off at night when power is interrupted, which happens occasionally) and Nairobi is not a relaxing place.
4.5
Check the pool is open before booking. I booked this property based on the images of the pool (rather than somewhere cheaper) but when I arrived I was told the pool was closed for refurbishment. Staff lovely and hotel is fine but even after I had informed Expedia of pool closure they are still advertising it with a big image of the pool.
4.5
The property was nice and clean and the staff was extremely helpful, friendly, nice, and respectful.
4.5
The hotel in most respects is good apart from one issue which ruined our stay. We checked in early costing 50% pre-agreed additional charge although was not permitted entry until 0900 (eventually 0800 by request). We ventured out quickly, returning to the hotel at about 1330. The A/C did not work. I reported it and an engineer checked it out in room and said it will now work. After several hours it was clear that it was not working correctly, another visit by the engineer who said it was working OK. We suffered a sleepless night with the A/C not dropping below 23C. The next day (19 November 23) I insisted that it was still not working and eventually late afternoon we were visited by another technician who confirmed that the A/C was faulty, hence not adjusting to the set temperature but that now it was fixed. On checking out I requested a discount for the sleepless previous night.
I was offered 10%, eventually grudgingly increased to about US$20 and a sincere apology for the malfunctioning A/C on our first night which was sleepless through the heat in the room (23c) and when the failure was persistently reported and a fault denied until the engineer owned up the next day. Shame on you Hilton !
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is R 1,191 per night. This rental is R 1,588 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Nairobi Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Nairobi Airport. Enjoy the water!
Is Hilton Garden Inn Nairobi Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Nairobi Airport?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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