Hotel Hacienda Inn Aeropuerto
Hotel in Merida
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Mérida with 2 outdoor pools and a rooftop terrace
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and a business center.
Housekeeping is not available.
Hotel Hacienda Inn Aeropuerto offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 43-inch LCD televisions come with cable channels.
2 outdoor swimming pools are on site along with a children's pool.
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and a business center.
Housekeeping is not available.
Hotel Hacienda Inn Aeropuerto offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary toiletries. 43-inch LCD televisions come with cable channels.
Bathrooms include showers. This Mérida hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Merida
Available Rooms
Standard Room, 2 Double Beds
2 Double • 215 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Premium Room
2 Double • 301 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom (Master)
1 King • 377 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
RRRR
Reviews
5.0
PERFECT LOCATION
1.0
My wife and I have stayed here few times and the reason we have come back to this place is because its a very reasonably priced hotel with all the amenities and overall a clean place, until this time...We had so many cockroaches in the room, mold in the ceiling and near the AC, bathroom sink was clogging and the swimming pool was very dirty. Overall very disappointed with this place. The quality of this place has gone down. One thing thats been consistent is the food which has always been very poor quality and they continue to maintain that. Will not be going back here again. The prices have increased since last year and the amenities and quality have gone down.
8.0
Good place to rest!!
6.0
This hotel didn‘t really offer a customer oriented experience. I have medicaments that needed to be in the fridge, the hotel policy instead of storing my medicament free of charge, they only offered me to rent a fridge for an additional price!! I traveled many kilometers in the earth carrying my medicines, and in all hotels I have had always a possibility to store free of charge my medicament! Warning: That means people with special needs won“t have a customer oriented experience, I have been in many hotels worldwide and even without fridge, no need to pay extra for renting a fridge! In addition the menu in the breakfast was basic, no fresh fruit, non-natural juice from X brand served in the breakfast, the main dish was OK. The waiter and some personal were taking care and very attentive, however in our only night we spent there we were stang by many mosquitoes (we understand it is a region dominated by such creatures, but they don‘t really care about guests being stung, no mosquito spray was in our room or perhaps was done our room in the hurry! No motivation to repeat the experience here, the great thing was that is located close to the airport.
10.0
I like the easy access to the airport and the friendly staff
and the service.
4.0
The property was close to the airport in Merida: a good thing. I arrived at noon and was not given a room until three thirty . I asked the desk clerk, if there was any opportunity to have my room made up a bit earlier and I Could see that she resented the question. 1 1/2 hours into waiting for my room I asked her again if there was a possibility to have it made up earlier and I could tell she was irritated. I finally got into the room at 3:30 after waiting in an un air-conditioned area for 3 1/2 hours. I ordered a club sandwich at the hotel restaurant thinking it would be a good choice- and it was horrible. The other menu items may be fine, but I took a picture of the club sandwich to show people back home: it was so so bad. The room itself was comfortable and clean, however I will not be staying at this hotel again because of the treatment I received at the front desk while trying to check in a little bit early.
4.0
Upon arrival the bell boy was helpful and respectful which unfortunately is where the pleasant experience ended. The room we were given was not at all like the one pictured when booked, they left the window open and we were eaten by mosquitos in the night. The food from the restaurant was disgusting and overpriced for the quality. I asked for a couple extra water bottles at the front desk around midnight and the staff said no. They directed me to a nearby corner store to make any of the purchases I needed which at midnight isn’t the safest. Staff couldn’t have cared less to help and we felt ignored and neglected. Would NOT recommend staying here.
8.0
Very nice staff,clean, not much to do around the hotel but ww stayed there to be near airport for our last day
10.0
The customer service was outstanding
6.0
Poor service
10.0
I do satisfy
6.0
Nice and cleanaround the restaurant area. Only thing, I ,didn't like, was the first room they check me in. Both beds 's had hairs in them . The bathroom You could still smell the body odor, of the last person . I ask to be moved, to a difftent room . They moved me with out any problem. But I all ready had that first inoretion😞
2.0
Tv does not work
There was not hot water
6.0
The hotel was fine for the purpose we needed it for. A quick overnight stay after a long day of travel. However, I wish the menu had better food to offer. It did not look good at all. So, we did not order anything, which was hard since the hotel is located in a place with no options aside from an Italian snack joint next door that served stale pastries.
I suggest a more Mexican style menu instead of what seemed an Americanized menu.
6.0
This hotel's main advantage is its close proximity to the Merida airport when you have an early flight. It is basic, clean and has a simple restaurant onsight. They do not have wheelchair accessible rooms or bathrooms.
2.0
This property doesn’t look like the pictures. There is coaches and a lot of insects around. The windows screen protectors ripped off and a lot of mosquitoes in the rooms.
Also, we weren’t able to stayed for all the days I reserved since hurricane beryl was going to hit the state and they didn’t wanted to reimburse any money even though i mentioned at the time of checking in.
10.0
Nice place to stay after a long trip
6.0
I did not like it
10.0
Nice place to stay and close to the airport worth the stay and they have excellent food and a great pool.
10.0
I like the garden and pool. It is a nice looking place!
8.0
Close to the Airport, Open Space fresh air, Pool.
10.0
Very nice overall
10.0
Air conditioners need to be updated. The rooms were not cold.
10.0
We loved the hotel . Rooms was awesome and the pool was even better !!
6.0
The stay was decent for the price. I did not eat in the restaurant or use the pool but the pool looked nice and inviting. A towel for the floor in the bathroom would have been nice for showering as the tiles were slippery. The beds were clean and comfortable and thankfully the rooms had air conditioning. Room cleaning happened early at 8:30 am and we weren’t always ready for that. I only had one key but the front desk was always able to open my door for me as the other personI shared a room with had the key. The hotel had a taxi service but I used Ubers.
3.0
This Hotel was just disappointing. The rooms were dated and whilst that is fine. They were not very clean, the bathroom obviously had drain issues. You were issued with 1 towel. There were 4 of us staying in the room and we were only given 2 bottles of water, despite paying for additional people. Everything just felt a bit run down and not clean. I have never known a Hotel to make you hand back the remote control to the room when you check out.
10.0
The staff here are top-notch! They genuinely care about their guests. We will return!
10.0
The property was great and safe. Rooms were clean. Check in was smooth. The only problem we had was check out at 4:45am was horrible. The wake up call did not happen. At check out the girl at the front desk asked for the room key which we accidently dropped behind a piece of furniture. and she was insistent on the card key. The taxi driver was waiting for us with our bags in the trunk and she insisted my husband return to find the missing card key. We had to be at the airport at 5am and she insisted on the key, we offered to pay for the card and she insisted on the key. She saw the taxi driver was ready to unload our bags, but insisted on the key. After she asked us to check our luggage and we unloaded then went through all our luggage there on the floor of the lobby she finally said we could go she didn't need the key. It was the worst check-out we have ever experienced in our travels; we are over 72 years old and may consider staying elsewhere when we travel to our home in the Yucatan.
10.0
I called in early made some request. Everything was done as i requested and very friendly staff. Clean rooms. Will use this place again when I return.
10.0
Very nice
2.0
I booked a premium room with breakfast included.
On Friday evening when I arrived, I was given a regular room at the very end of the hotel. I called the front desk at the number on the room key, but it didn’t work. I had to go back to the front desk carrying all my luggage to get a new room assigned. I told the receptionist that the phone number on the key didn’t work and she gave me another number. When I got to the premium room, the AC didn’t work. I called the new number which the receptionist had given me but it didn’t work either, so I had to walk back to the front desk.
The receptionist said that they would send someone to fix it, but the temperature was 104 degrees so she gave me yet another room. When I got to the third room; the key didn’t work. I tried calling but the number still didn’t work so I had to walk yet again all the way to the front desk. The receptionist reset the key and I walked back to the room only to find out that the key still didn’t work. Exasperated, hot and tired from the trip, I had to walk yet again to the front desk lugging all my belongings to let the receptionist know that the key still didn’t work.
Instead of apologizing, she suggested I sleep on the hammock by the pool, which I found in very poor taste.
The receptionist then sent a technician who took about 20 minutes to let me in the room.
In the morning, I had breakfast at the hotel, after which I was told that it wasn’t included in my premium room and had to pay.
10.0
There was an excelent service, all staff were happy and provide great customer service at all times. Highly recommended
2.0
Hotel would not refund due to delayed flight. Had proof that my flight was delayed a full day. Expedia tried to get a refund to no avail. Total bummer.
8.0
Ok
6.0
On the good side, it’s close to the airport and the staff is nice. The bed was clean and the sheets were nice. The pool was really cloudy and filled with bugs and dirt, there was a huge roach on my floor in the room, the towels are like sandpaper.
So it’s a 50/50. It’s just older and in need of a makeover.
6.0
Air conditioner in room wasn't working. Called front desk, they sent maintenance who checked the remote and told me to wait 5 minutes. 15 minutes later I called the front desk again and was told they works send maintenance back. I waited another 15 minutes, packed my bags back up, sent to the front desk and asked for another room. The air conditioner in the next room was now much is an improvement. I paid for a superior room. I'd hate to see what the standard room a/c's were like!
10.0
Quiet environment
10.0
A very lovey hacienda style hotel
6.0
Very nice property, wonderful staff but you had to put your room key in a slot to make the air conditioner work. So. Every time you left the room, the air would shut off. Made it very uncomfortable to come and go. Also we had ants all over the bathroom. We had them come and all they did was spray, unfortunately didn’t kill the ants.
8.0
No air conditioning at restaurant.
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is R 1,143 per night. This rental is R 203 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Hacienda Inn Aeropuerto. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Hacienda Inn Aeropuerto. Enjoy the water!
Is Hotel Hacienda Inn Aeropuerto pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Hacienda Inn Aeropuerto?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Merida
Explore all rentals in MeridaMerida travel inspiration
Read our blogGuides
Best East Coast Beaches and Getaway Locations You Can’t Miss
Budget Travel
7 Most Affordable Snowbird Destinations for 2025
Guides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu