Coconut Tree West Bay
Hotel in West Bay
3-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
On beach with outdoor pool, near West Bay Beach
At Coconut Tree West Bay, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy scuba diving.
Coconut Tree West Bay offers 12 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
At Coconut Tree West Bay, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy scuba diving.
Coconut Tree West Bay offers 12 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels.
Bathrooms include showers. This Roatan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of West Bay
Available Rooms
King Bed Cabin with Beach View
1 King • 391 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Cabin with two beds, one double and one personal
1 Double • 1 Single • 320 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Rockhouse Suite 3 of 1 Bedroom 3rd Level
2 Queen • 700 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Cabin with two beds, one Queen and one Double, 2nd Level
1 Queen • 1 Double • 356 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Pool and Beach View Cabin, two Queen Beds
2 Queen • 400 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
RRRR
Ratings and reviews
6.0 / 10.0
No comment!
6.0 / 10.0
Location is prime.
Everything else needs improvement.
Wouldn’t stay there again.
6.0 / 10.0
The location was great. Our air conditioner leaked water on floor. It made a dripping noise all night. Multiple outlet’s didn’t work. The toilet didn’t flush all the time.
6.0 / 10.0
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
4.0 / 10.0
Great location unfortunately the Jet Skier are unsafe handling their Jet almost got hit by one At High Speed.Other that that everything was cool
4.0 / 10.0
Overall a good hotel in a great location, but cleaning services could be better. Garbage wasn’t emptied or sand swept out of the room.
6.0 / 10.0
N/a
10.0 / 10.0
Rooms are very clean, well kept and close to the beach.
4.0 / 10.0
The property was old, dirty, and poorly maintained. The outside area was not clean, with broken path tiles, lots of trash, and sewer odors. There was no power or water for a day, and there was no immediate communication or resolution provided. However, the Expedia team was incredibly helpful and provided a couple of options. I would not choose to stay there again and would not recommend it to anyone. It's worth paying a bit more to stay somewhere else.
4.0 / 10.0
We liked the convenience to the beach and room size. Did not like the room necessities, very limited and not useable conditions. Reception person only there from 8 to 4 where you were able to access the water bottle or mention issues. Attentive to service requests but 4 out the 7 days we had workers in room fixing things. Dogs in the back barking alot. Construction also going on around our building. Breakfast only had 3 options and not always 3 available. Restaurant not always open on time.
5.0 / 10.0
Fosters is a wonderful group
Of people there to make your stay wonderful. Recommend. Locations is at the north of things and that makes it calmer in the evening but still very accessible to all. Rooms cool. Beds cozy. Showers hot.
4.0 / 10.0
There were several issues with this property: the property is in very poor condition, it is not kept up, falling apart, staff was not available during the day or night, none was available to answer questions or take care of maintenance issues, I could t get clean towels for five days, Boone cleaned my room for seven days. I do not recommend this property.
3.0 / 10.0
The place was old the sheets were dirty saw and cockroach in my room first nite. The office is closed after 5 no one to help you. The room is above a restaurant and very noise all day and nite. During breakfast they didn’t have me tickets for breakfast and the lady refuse to give us food even though I had the key for the room to show her. I left day earlier bc they never clean the room they put stuff to kill the crock roach. 3 days we werw there they never came to clean and we had enough of it and left. I asked for refund and they refused. Also the WiFi never worked fyi
10.0 / 10.0
Enjoy our stay here, only thing I would have to complain about is that the pool was shut down and the WiFi was not really working.. other than that great location, I had a panoramic view room and the view was breathtaking! I will definitely stay here again with no doubt!!
6.0 / 10.0
Good location, huge room, nowhere to sit on deck, asked for chairs, didn’t get any, there 6 nights asked on night 5 if we needed anything, a little late. Nowhere to hang wet towels or bathing suits, overall felt very neglected.
10.0 / 10.0
First time in Roatan and I’m so glad I stayed at Coconut after days of researching places. Franco at the front desk was great and personable. Felt like we were in a tropical paradise at home! Always made sure our room was clean, breakfast ready and even our laundry done! Don’t think twice, stay here there are lots of things to do. Great wifi, very cold AC and amazing showers! 10/10.
2.0 / 10.0
This place was the worst place we have ever stayed. Woke up to cockroaches in our bed (3 different times), our toilet never flushed, shower water was always cold, sheets on bed were filthy, had no wash cloths on property - to name a few issues. The structure of the property looked like it was falling apart. Cracks and rebar seen throughout. The restaurant has a 3 lobster tails for $17 deal one night. Worst lobster we have ever had. The beef fajitas were chewy and tasted awful - inedible. Never ate there again. Total disappointment.
8.0 / 10.0
Employees very friendly
4.0 / 10.0
Clean place and affordable but the toilet worked very poorly, didn’t ever want to flush. Also they crank the AC and lock the thermostat so you cannot get to it. Also had people knocking on our door at 1AM, kind of scary.
2.0 / 10.0
Check in was terrible, we have to wait for more than one hour to someone show up to give us the room key, we didn’t have room service, the was one electrical outlet completely out of the box making it unsafe to charge ours phones or any other device.
2.0 / 10.0
There was no hot water to start (which they did fix). Our room was so dark that you had to use your phone light to see things clearly at night. They just said tomorrow we will look at it TOMORROW. The shower door would not close. They did not clean the room until asked. There was a hair dryer stuck to the bathroom wall but no outlet to use it.
The bathroom door was so hard to close and open. The WiFi was not working the entire time we were there.
10.0 / 10.0
The property was beach front, many restaurants and bars to choose from. Great friendly staff.
8.0 / 10.0
We took a chance on this property even though the reviews we read were not great. We were very pleased with cabin where we stayed. It was spacious and clean and bright. We expected a small bar fridge and it was actually almost the size of an apartment fridge. The daily included breakfast was simple but tasty and we had 3 choices: omelette, typical breakfast or pancakes with eggs and sausage. You could have orange juice or coffee. We had a nice covered deck with a partial ocean view even though our booking stated garden view so that was a nice surprise. We were in cabin 1. The security guard was super friendly and the beach staff and front desk staff were also very friendly. This property is a short walk to a small grocery story and many restaurants. The only negative was that the water in the shower ranged from cool to almost luke warm. We spent 4 nights and other than the temperature of the tap and shower water we were very pleased with the value for the money.
6.0 / 10.0
We had our own cabin which was spacious for our family of 3. It was a great location right near the pool and the hotel is right on the beach. The beds were too soft for us and hurt our backs. The room had 2 double beds and they were too small for us. We would have preferred queen or king. There is no hot water for showering. We ended up showering by the pool a couple times because we were at least in the sun then. There was a kitchen in the room but it was not very well stocked and the dishes that were there were rusty and dirty. My husband put his hand on the glass block on the top of the shower area and it broke off. The air conditioning broke but they fixed it right away. On site handy man was very quick. The office is not always open but when the staff was there they were friendly and very helpful.
6.0 / 10.0
The room we stayed in was a bit unusual. The main door was like entering a store or business. The stay was decent however the rooms could use an upgrade. The advantage was we were waiting walking distance to the beach.
2.0 / 10.0
Was told that check-in was at 3PM, showed up around 4:45PM and the front office was locked and empty. We had to talk to an employee of a nearby hotel to get in contact with the manager and about an hour later someone from another hotel came and was able to give us a room key. Then the manager texted me letting me know that we had to move rooms the next day. The next room we stayed in had two beds, but only one of those beds had a blanket. We went down to the main office multiple times and different times of day to ask for another blanket and there was never anyone there to help. The soap dispenser in the shower was either empty or didn't work. Will not be staying here again.
6.0 / 10.0
The location was great. Property was nice. Only downside was no hot water in shower for entire 4 night stay.
4.0 / 10.0
The only thing that I like about this property was the location of my reservation,my first complaint was my room was switched from 3 bed room to one king bed room the only thing they did was to give me a mattress to put in the floor,the shower did not have anything body wash or shampoo,we needed it to ask the front office for what was need to use the pool and tickets for our breakfast when he should it give us all that when we check in.not a good experience with this hotel
2.0 / 10.0
Our obstructed ocean view, from the dirty balcony was okay.
2.0 / 10.0
Booked a package trip to Roatan through Orbitz. 4/5 thru 4/15. It was a moderate to low end hotel so our expectations were modest. Upon arrival we learned the reception desk is rarely staffed, and no one there upon afternoon arrival. We were able to check in with the help of a very nice taxi guy and a security guard that tracked a guy down on the beach. Ten or fifteen minutes later he shows up and we're in. But then we found out there is no maid service or fresh towels/linens, TP, cleaning, garbage pick up, or anything else you may need. We purchased towels and essentials from a store nearby. We saw someone on the property two times over a 5 day period. Most days the office is closed and locked and no one on the property. The pool, if you can call it that, is disgustingly dirty. On day one we had no water as the pump apparently broke, then day 3 sewage blew up thru the shower drain, day 5 no hot water, and finally a really large sewage spill, blowing under presure everywhere in shower ....and we were on the top floor. There was no one on the property to report this to. I contacted Orbitz to notify of situation. The said they would call the business. After much of the day, they too were unable to contact, so we left the property as it was unlivable. Later in the day Orbitz said they finally got ahold of someone, but by that time we had left to find another room somewhere. None of what we experienced was noted on the Orbitz posting.
4.0 / 10.0
The location of this property is fine, but the price and condition of this property is out of line. This is more like a one and a half star property. Everything from a dingy white comforter to the shotty repair work to the dirty kitchen gives it the deserved low rating.
6.0 / 10.0
Many repairs are needed in and on many parts of the buildings and amenities.
2.0 / 10.0
The bathroom smelled bad, the beds aren’t comfortable the whole building is very old.
10.0 / 10.0
Clean place and great staff. Nice view and close to the beach.
3.0 / 10.0
We were excited to be there. It was difficult as the staff speaks no English. That is hard where there were all English speaking people there. We had issues with the water-no cold for 3 days and no hot for the next 2 days. It was nice to be right on the beach though. I am not sure I would go there again. We had our most help from Eddie WG does not even work for the hotel. He made the time there good.
5.0 / 10.0
Right by the beach. West Bay is a great beach. Children also enjoyed pool. Had a microwave, fridge, stove, dishes, nice deck for relaxing and eating breakfast, lunch and dinner, close to George's Place, a great Honduran restaurant. We had a wonderful time and would live to come back.
1.0 / 10.0
The place is not well maintained and even though they know this they refuse to refund. We took one look and left
4.0 / 10.0
The location was great. Right on the beach whicj was the best part! The AC was also amazing. Just don't forget your toiletries. Overall very happy and impressed with this hotel
4.0 / 10.0
Great location. Staff friendly. But bring ur own towels and toiletries. Was very hard to get towels. Ok place for 65$ a night They do not have an airport shuttle that is listed in the website
1.0 / 10.0
This was a bait and switch- booked ay in every hotels- said they had no rooms so took me to their other site- which was seedy and unsafe. Filthy rooms, BLOOD on the pillow case, tattoo parlor attached to the hotel.
FAQs
How much does this hotel cost compared to others in West Bay?
The average price for a rental in West Bay is R 4,240 per night. This rental is R 1,051 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Coconut Tree West Bay. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Coconut Tree West Bay. Enjoy the water!
Is Coconut Tree West Bay pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Coconut Tree West Bay?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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