VISIONAPARTMENTS Neustadtstrasse - contactless check-in
Apartment in Lucerne
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more
About this apartment rental
Situated in Luzern, less than 1 km from KKL Culture and Convention Centre Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse features express check-in and check-out and free WiFi throughout the property.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Lucerne
Available Rooms
Studio
1 Double • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Mini Studio Apartment
1 Double • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Studio Apartment
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Single Room
1 Single • 107 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room
1 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
5.0
La ubicación, lo mejor que tiene. Además, también es un edificio moderno.
No era la misma habitación que había reservado, las fotos no coincidían y la diferencia era muy grande. Nuestra habitación era muy, muy pequeña. La cocina estaba pegada a la cama. Las ventanas muy bajas y peligrosas abiertas para niños, ya que se pueden precipitar al vacío. Muy caro para ser una caja de cerillas.
7.0
地理位置近車站
空間較小,晚上火車很吵
7.0
very modern, very clean, several washer drier
extremely small, very tight, almost claustrophobic (not recommended for a couple)
noisy, not possible to open windows as apartment is literally at the railway tracks
10.0
O local muito bom e acessível, limpo e confortável voltaria com toda certeza.
Não é que não gostei, mas sim que senti falta foi no banheiro um lugar para colocar sabonete
5.0
Good location. Clean room. Check-in was easy.
Lacks proper ventilation for airflow during summer. No fans in the room. Water flows out of the shower cabinet (I think its just poorly designed)
9.0
Location, Ease of access, amenities in room…
None..
6.0
Kitchinette
Never seen such a small double 1.20m for 2 pers. And you cant sit on toilet, no space.
8.0
Perfect rooms, nice restaurant in the basement.
Noisy railways next to the hotel.
8.0
Location, 10 min walk from the main train station and tourist attractions
WiFi is very good
Small double bed but very comfortable
It is a small room but it has everything that you need, with a small fully equipped kitchen
It was easy to find the building
All new and nicely decorated
Easy check in and check out
The staff always replied to our email requests promptly
A nightclub nearby, loud music all night, but it only has parties on Saturday, the other days it was nice and quiet.
When you take a shower the water comes out of the shower enclosure, it is manageable but a bit annoying since you have to dry it up after every shower.
3.0
Can’t breathe in the room.
Very small room
9.0
Place was clean and convenient
No AC but they provided a fan.
2.0
Only 10 mins walk from tourist office and main train station.
Please be aware this room is not as advertised in the photos.
We stayed in a mini studio apartment which was smaller than that shown in the photos attached to that specific apartment on booking.com, and it did not contain the furniture shown (there was no table, no chairs, and the only storage available for possessions was one small cupboard for storage).
This apartment does not function well as a studio; we found self catering difficult for two reasons. Firstly there is no free surface for food preparation or eating, and no chairs to sit on. Secondly the small fridge was not cold enough to safely store any food (for context the chocolate we placed inside it melted). We notified staff promptly, but they did not help to rectify this.
Finally this apartment is poorly designed for any temperatures above 20C. There are two windows on the same wall which are locked so they can only opened a small amount; as such you can't generate a breeze. The bathroom has no ventilation so it's incredibly humid. The building is designed with air con installed but for whatever reason it's deactivated in the rooms; with temperatures above 30C it was very difficult to rest or sleep, and sadly the staff declined to help with this problem.
I can imagine a situation where one person staying in this apartment during low temperature weather and only eating out might find it suitable, however in any other situation I would strongly advise against staying here.
8.0
it could have done with another chair.
4.0
is very clean, small but good for the price !
is just next to the train rails , so you Hear the trains anytime , in the first floor there is a restaurant which one is conccected with the lift, but is not part from the hotel and the owner totally détestable not kind , if you ask to pasa there is totally anger! so not recommended.
6.0
the room was really clean and there were kitchen utensils and a small refrigerator
1) The noise from the train just outside the apartment was not very comfortable 2) If we open the window, it was super noisy, when we close it, we felt hot 3) The Wifi was spotty and not very good
10.0
Convenience, cleanliness
None. Probably would ask for bigger space
8.0
Location was good and the room is compact.
There was dish washer but no scrubber. So it is very difficult to wash the dishes.
3.0
Modern building with modern rooms.
The online communication and treatment from
in person staff at the accomodation was horrendous. I had to prompt on the day of check in to receive details from the hotel - something I wouldn’t know I’d have to do if I had not already stayed at a vision apartments elsewhere in Switzerland. I had to send multiple emails to enquire about the possibility of an early check in (I was only asking for 1 hour earlier) or to be advised when the room was ready - they said that the were unable to accomodate either of these requests at all. I asked if I could store my luggage at the hotel before checkin and this was also a blanket no, despite there being plenty of room in the reception area to do so. When I eventually did check in, I saw a staff member and approached them to ask a question and before I could even finish talking they said “no I don’t answer questions if you want anything you’ll have to call customer service” I tried to explain that it wasn’t an issue or anything to do with the hotel or room, but before I could explain what I wanted to ask (which was just the name and direction of the closest supermarket) I was cut off and told “no, I won’t help you. I’m the technician and don’t have to answer guest questions.”
Appalled by the service on all fronts and would avoid like the plague. The thermostat in my
room was also broken and stuck on hot leaving it uncomfortable all night and I had to sleep with the window wide open which let in the noise of the trains all night as I was too scared to ask the technician for help and given I’m an international traveller, my SIM did not allow me to call customer service. From previous experience, emails also took 2-4 days to be replied to aswell.
3.0
The quality of cutlery was good.
The bed size was suitable for single person whereas money charged for two persons. The WC area was very poor. Water was getting accumulated in the bathroom after taking bath.
8.0
3 great nights in a good neighbourhood - uncomplicated contact by mail for a 4th night
Location in a nice area of the town, walking distance to the City center
The apartment location is next to the train station which means noise by trains
Ps. the air condition should be checked while checking in
10.0
Although the room was compact (small) it had everything you needed and exactly as described.
It is not 5 star hotel and provided your expectations match the price it is very good accommodation.
Definitely good value. Shops and eating within walking distance.
Free use of good washers and dryers
TV was old and not a SMART tv.
Lack of towel rails
There is no access to public transport nearby.
7.0
location and value of money
no cleaning service
6.0
Staff were really helpful, good location and facilities.
The base of the shower is shallow, so it is very easy to flood the bathroom.
8.0
location of property very good
mini studio are too small , cant even open your bag
10.0
The experience was great! I would love to visit again. Thanks for having us!
NA
10.0
cleanliness
a bit distance from station
7.0
location was good, into the centre of Lucerne
cleaning service, little compact, bathroom door gasket was broken so water were coming out
8.0
Easy check in and check out
A lot of utilities
Very nice stay, totally recommend
Clean
It is next to train rails so you can hear loudly trains
Small toilette
9.0
The location is clean and close to railway station.
The price is very good for a holiday in Switzerland.
Nothing to mention.
All good for a short holiday in swiss.
8.0
New and very clean apartment. It was small but if the apartment says mini, I wouldnt expect anything bigger. There is noise from the trains just like they tell you there will be. It wasn't bad for me when windows were closed, but I think the apartment will get warm in summer and you'll have to keep windows open and then the noise will be horrible.
FAQs
How much does this apartment cost compared to others in Lucerne?
The average price for a rental in Lucerne is R 2,851 per night. This rental is R 761 less expensive than the average.
Is parking included with this apartment?
Parking is not specified as an available amenity at VISIONAPARTMENTS Neustadtstrasse - contactless check-in. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is VISIONAPARTMENTS Neustadtstrasse - contactless check-in pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at VISIONAPARTMENTS Neustadtstrasse - contactless check-in?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, balcony or patio, and tv.