Hotel O New Lakeview Palace

3.5 / 10.0

Poor (7 Reviews)

Hotel in Hyderabad

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel O New Lakeview Palace is set in Hyderabad, 600 metres from City Centre Mall and 3 km from Ravindra Bharathi. With free WiFi, this 3-star hotel offers room service. AP State Archaeology Museum is 3.7 km away and Hussain Sagar Lake is 4.

Amenities

Air conditioner

Internet / Wifi

Map of Hyderabad

Nearby attractions

Charminar

6.1 mi

Wonderla Amusement Park, Hyderabad

Available Rooms

Standard Double Room

1 Queen • 96 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Hotel O New Lakeview Palace

RRRR

3.5 / 10.0

Poor (7 Reviews)

Hotel in Hyderabad

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Internet / Wifi

Map of Hyderabad

Nearby attractions

Charminar

6.1 mi

Wonderla Amusement Park, Hyderabad

Available Rooms

Standard Double Room

1 Queen • 96 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.5 / 10.0

Poor (7 Reviews)

100% verified reviews

1.0 / 10.0

Aug 2023

Bad

Nothing it's very bad and online booking not accepted the staff and charging more amount from customers

It's too bad the working staff

1.0 / 10.0

Jun 2023

My family was not allowed to check-in to the hotel inspite of making a full payment in advance.

Inspite of making a full online payment, my family was not allowed to check-in. This has been the most traumatic experience ever. We made the booking using the option "book without credit card", however have received repeated messages from OYO asking for a payment to avoid cancellation, hence had no option but to make an online payment of INR 3406.22. But when my family visited the hotel today (22 Jun 2023) after a 28-hour train journey, they were denied check-in stating rooms are not provided for bookings with online payment made to OYO. I tried talking to OYO customer care and after being on call for 1 hour with 3 different representatives and kept on long holds, I was told that the Area property manager would help with the check-in however without an estimated time even when they are aware that the check-in time has already passed, and my family has been waiting at the hotel for more than 2 hours waiting to be checked in. I could not believe how could people be so insensitive. The behavior of the representatives reflected the culture at OYO and the lack of respect or value towards customers. My family group consisted of 6, which includes 4 senior citizens with couple of them undergoing medication for various illness, and it has been a tiring time for the whole duration. My family was also warned by the hotel authorities to either make the payment by cash or to step out of the hotel. Finally, without an option, my family had to check-in by paying INR 5200, which is way more than the actual booking amount of INR 3406.22. Hence, I again called the OYO customer care for a refund, and I was told that the refund request (under Ticket ID 6739463953) is submitted and will be validated within 48 hours, and we will be updated about the refund status. We need the refund at the earliest, as we already had to make the payment at the hotel and had to go through extreme inconvenience and trauma.

This has been the most traumatic experience ever. We made the booking using the option "book without credit card", however have received repeated messages from OYO asking for a payment to avoid cancellation, hence had no option but to make an online payment of INR 3406.22. But when my family visited the hotel today (22 Jun 2023) after a 28-hour train journey, they were denied check-in stating rooms are not provided for bookings with online payment made to OYO. I tried talking to OYO customer care and after being on call for 1 hour with 3 different representatives and kept on long holds, I was told that the Area property manager would help with the check-in however without an estimated time even when they are aware that the check-in time has already passed, and my family has been waiting at the hotel for more than 2 hours waiting to be checked in. I could not believe how could people be so insensitive. The behavior of the representatives reflected the culture at OYO and the lack of respect or value towards customers. My family group consisted of 6, which includes 4 senior citizens with couple of them undergoing medication for various illness, and it has been a tiring time for the whole duration. My family was also warned by the hotel authorities to either make the payment by cash or to step out of the hotel. Finally, without an option, my family had to check-in by paying INR 5200, which is way more than the actual booking amount of INR 3406.22. Hence, I again called the OYO customer care for a refund, and I was told that the refund request (under Ticket ID 6739463953) is submitted and will be validated within 48 hours, and we will be updated about the refund status. We need the refund at the earliest, as we already had to make the payment at the hotel and had to go through extreme inconvenience and trauma.

FAQs

How much does this hotel cost compared to others in Hyderabad?

The average price for a rental in Hyderabad is R 697 per night. This rental is R 126 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel O New Lakeview Palace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel O New Lakeview Palace pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel O New Lakeview Palace?

We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.

Explore similar vacation rentals in Hyderabad

Explore all rentals in Hyderabad

7.8 / 10.0

Very good(111 Ratings)

Blueberry Service Apartments

Hotel

in Hyderabad

3star

1 queen bed, 1 king bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Nestled in Hyderabad, this Hotel is perfect for your next vacation. Enjoy Blueberry Service Apartments's top-rated amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

RRRR

Hotel O New Lakeview Palace

Hotel in Hyderabad

Reasons to book

About this hotel

Amenities

Map of Hyderabad

Nearby attractions

Available Rooms

Standard Double Room

Hotel O New Lakeview Palace

Hotel in Hyderabad

Reasons to book

About this hotel

Amenities

Map of Hyderabad

Nearby attractions

Available Rooms

Standard Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hyderabad?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel O New Lakeview Palace pet friendly?

What amenities are available at Hotel O New Lakeview Palace?

Explore similar vacation rentals in Hyderabad

Hyderabad travel inspiration

Related vacation destinations