Comfort Suites Innsbrook - Short Pump

Lobby
Studio Suite, Multiple Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Premium bedding, pillowtop beds, desk, laptop workspace
3.6 / 5.0
Good(1,015 Ratings)

Hotel in Three Chopt, VA

2 guests · 1 bedroom · 1 bath

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel

Suburban hotel with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center

Map of Three Chopt, VA

Available Rooms

Studio Suite, Multiple Beds, Non Smoking

Beds not specified • 325 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Beds not specified • 325 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Beds not specified • 325 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Beds not specified • 330 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
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Ratings and reviews

3.6 / 5.0
Good(1,015 Ratings)
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Dec 2024
My day was fine but this evening December 8, 2024 at approximately around 8 or 9 PM the person that was working the front desk was very unprofessional very disrespectful. I had an issue with her dealing with two beverages I brought, but as I hand her my money, I expect the same courtesy when someone gives me my money back when I give it to you on your hand, you give it back to me in mine not put my money on the counter. That’s very disrespectful and unprofessional so I asked for the manager. The young lady told me but first we got to dispute where I asked her to give me my money back and give it to me in my hand and then I asked for the manager. She told me she don’t give the managers personal number to the guest that’s OK but then I asked her for the corporate number and she sat back in the chair and made like I wasn’t even in front of her. I stood there for a few more minutes or a few more seconds to say and I asked her again ma’am may I have the corporate number because I’m not gonna tolerate this from no one, especially being rude and unprofessional so the manager came downstairs, she told the manager her side story and I told the manager my side of the story, but she gonna be on the phone telling the manager she want meput off the premises because of her respectfulness and her unprofessionalism. I’m the one that’s wrong. She has a job to do and she’s supposed to cage to the guest. I’m not saying go out of your way, but how she handled the situation was very unprofessiona
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Dec 2024
Registration staff was excellent . The hotel had several dirty areas . Our hallway had trash on the floor and was not cleaned up from Friday to Sunday . The door to the elevator room was propped open with a bucket our entire stay . The sofa in our room was also worn and very dirty. The breakfast bar was good but very crowded and they couldn’t keep up with having food available. The hotel is in a good location to Innsbrook and Short Pump .
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Dec 2024
Front desk staff not friendly and unconcerned. Bed was comfortable but on elevator wall tile loose and juice machine broken. The breakfast attendant was friendly, but Would not stay again at this one. Questioned cleanliness! But was the cheapest at time so got what I paid for.
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Room need a good cleaning and updating. There were no hooks in the bathroom for hanging your towels. The shower curtain was falling down and there was mold in the shower corners. The room entry door was getting stuck and not closing properly.
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Room need a good cleaning and updating. There were no hooks in the bathroom for hanging your towels. The shower curtain was falling down and there was mold in the shower corners. The room entry door was getting stuck and not closing properly.
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very friendly staff and clean room
2.5 / 5.0
star 4 emptystar 5 empty
Nov 2024
Very friendly staff and clean room
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Nov 2024
Rooms were dirty and not clean. Needed new paint and wallpaper. Looked like it had not been kept up with maintenance. The breakfast was good though.

FAQs

How much does this hotel cost compared to others in Three Chopt?

The average price for a rental in Three Chopt is R 2,120 per night. This rental is R 535 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Comfort Suites Innsbrook - Short Pump. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Comfort Suites Innsbrook - Short Pump. Enjoy the water!

Is Comfort Suites Innsbrook - Short Pump pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Comfort Suites Innsbrook - Short Pump?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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