Tensui Saryo
Hotel in Hakone
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with free parking, near Hakone Kowakien Yunessun
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, a front-desk safe, and multilingual staff.
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, a front-desk safe, and multilingual staff.
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.
Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Map of Hakone
Available Rooms
[Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking
Beds not specified • 753 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
[Main Building] Japanese-Style Room, Non Smoking
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking
Beds not specified • 237 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
[Main Building] Twin Room with Stone Bathtub, Non Smoking
Beds not specified • 517 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
[Main Building] Japanese Style Superior with Roten buro, Non Smoking
Beds not specified • 431 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Ratings and reviews
10.0 / 10.0
Wonderful experience
10.0 / 10.0
Wonderful experience
8.0 / 10.0
The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
8.0 / 10.0
The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
5.0 / 10.0
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents.
Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all.
The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes.
Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later.
The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice.
Overall a very relaxing and pleasant stay.
5.0 / 10.0
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents.
Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all.
The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes.
Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later.
The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice.
Overall a very relaxing and pleasant stay.
2.0 / 10.0
Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
2.0 / 10.0
Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
3.0 / 10.0
Easy to access from the train station and convenient.
They provided only one key.
3.0 / 10.0
Easy to access from the train station and convenient.
They provided only one key.
10.0 / 10.0
Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
10.0 / 10.0
Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
10.0 / 10.0
The staff were all very kind and hospitable.
10.0 / 10.0
The staff were all very kind and hospitable.
5.0 / 10.0
Nice hotel to relax.
5.0 / 10.0
Nice hotel to relax.
10.0 / 10.0
Perfect location, only about 100m to Gora station.
Very friendly staff, spacious rooms (in "Hanare") clean, coffee mill and different types of beans in the room. "rotenburo" on the balcony, the general "ofuro" very romantic. Interior new, clean and nice.
10.0 / 10.0
Perfect location, only about 100m to Gora station.
Very friendly staff, spacious rooms (in "Hanare") clean, coffee mill and different types of beans in the room. "rotenburo" on the balcony, the general "ofuro" very romantic. Interior new, clean and nice.
10.0 / 10.0
The staff was really friendly. I arrived to the hotel early and they held my bag for me until I came back. I had no idea what I was going to do but they gave me some great recommendations of things to do in the area and when I came back my bag was in my room. I really enjoyed the welcome drink and cake at the bar with a foot bath. The hot spring bath and foot bath in my room were also great! (Select rooms only) I’ll definitely go there again.
10.0 / 10.0
The staff was really friendly. I arrived to the hotel early and they held my bag for me until I came back. I had no idea what I was going to do but they gave me some great recommendations of things to do in the area and when I came back my bag was in my room. I really enjoyed the welcome drink and cake at the bar with a foot bath. The hot spring bath and foot bath in my room were also great! (Select rooms only) I’ll definitely go there again.
5.0 / 10.0
We were welcomed with very friendly staff. The hotel was inviting and very pretty! We loved the fact that they had yukatas available we could pick out to use to wear around the hotel. My favorite thing about the hotel was the foot spa bar! Amazing!
5.0 / 10.0
We were welcomed with very friendly staff. The hotel was inviting and very pretty! We loved the fact that they had yukatas available we could pick out to use to wear around the hotel. My favorite thing about the hotel was the foot spa bar! Amazing!
6.0 / 10.0
ok for first time and one day but not worthy for 2 days or more. Hotel does not know how to make long stay visitors to feel truly welcomed.
6.0 / 10.0
ok for first time and one day but not worthy for 2 days or more. Hotel does not know how to make long stay visitors to feel truly welcomed.
10.0 / 10.0
Their hospitality was great.
I enjoyed it so much and will definitely stay here again.
Thank you so much.
10.0 / 10.0
Their hospitality was great.
I enjoyed it so much and will definitely stay here again.
Thank you so much.
5.0 / 10.0
Beautiful mix of traditional Japanese aesthetic and hotel comfort. Great value.
5.0 / 10.0
Beautiful mix of traditional Japanese aesthetic and hotel comfort. Great value.
2.0 / 10.0
The bed is full of female hair seems didn’t change liner and bedding cover , complaint with staff and they just tell us won’t be like this for next visit , for out 2 night booking , we left after few hours of check in as such cleanliness and staff response as this is second visit and we have so many travel all the year , this is kind of worst case ever had
2.0 / 10.0
The bed is full of female hair seems didn’t change liner and bedding cover , complaint with staff and they just tell us won’t be like this for next visit , for out 2 night booking , we left after few hours of check in as such cleanliness and staff response as this is second visit and we have so many travel all the year , this is kind of worst case ever had
10.0 / 10.0
I loved everything about my stay from the check in process (welcome drinks, footbar bath, and snacks!) to the outdoor / rock bath reservation ease, friendliness of staff, and room cleanliness - I don't think I've ever had a more luxurious stay anywhere else. Also, the general area is just beautiful and quaint.
10.0 / 10.0
The property and staff were amazing. Our family of four enjoyed our stay and the soaking in the onsite onsen. The property was beautiful and we felt like we had a wonderful Japanese experience.
5.0 / 10.0
Gorgeous hotel and awesome bar. The staff were fabulous too. This hotel is special
5.0 / 10.0
Gorgeous hotel and awesome bar. The staff were fabulous too. This hotel is special
5.0 / 10.0
Talk about taken care of when you are there. From check-in to the exit, I felt that I was taken care of. My room (#302) had its own outside onsen bath with a great view. The room was beautiful and it has a lot of the charm. The dinner and breakfast was dealt at the restaurant and not it your room, so be aware of that. The food was multi course per meal so you will be full. Another thing you should know is that if you have an onsen bath in your room, don't really bother with the private bath reservation. The hot stone room was fine though. My regret is that I only book it for one night. Will do more nights with them in the future.
5.0 / 10.0
Talk about taken care of when you are there. From check-in to the exit, I felt that I was taken care of. My room (#302) had its own outside onsen bath with a great view. The room was beautiful and it has a lot of the charm. The dinner and breakfast was dealt at the restaurant and not it your room, so be aware of that. The food was multi course per meal so you will be full. Another thing you should know is that if you have an onsen bath in your room, don't really bother with the private bath reservation. The hot stone room was fine though. My regret is that I only book it for one night. Will do more nights with them in the future.
5.0 / 10.0
The hotel is located near Gora Railway Station. The room facilities are good and Japanese-style environment is comfortable and relaxing. Coffee machine with capsule, canned drink (stored in fridge) are provided in room for free. Dinner is served in a private dinning room. Private outdoor onsen bath can be booked for use for 45 minutes, and public onsen is also provided. Hotel staff is polite and helpful.
5.0 / 10.0
The hotel is located near Gora Railway Station. The room facilities are good and Japanese-style environment is comfortable and relaxing. Coffee machine with capsule, canned drink (stored in fridge) are provided in room for free. Dinner is served in a private dinning room. Private outdoor onsen bath can be booked for use for 45 minutes, and public onsen is also provided. Hotel staff is polite and helpful.
4.0 / 10.0
We enjoyed our stay and it was about what we expected based on photos/ratings on hotels.com. The overall experience was great, and rooms were clean. The open air bath in our room was also great, although the private baths that can be reserved (if your room doesn't have one) weren't great. Overall, this met our expectations, the service was great, and the location of the property is very close to the train stop.
4.0 / 10.0
We enjoyed our stay and it was about what we expected based on photos/ratings on hotels.com. The overall experience was great, and rooms were clean. The open air bath in our room was also great, although the private baths that can be reserved (if your room doesn't have one) weren't great. Overall, this met our expectations, the service was great, and the location of the property is very close to the train stop.
FAQs
How much does this hotel cost compared to others in Hakone?
The average price for a rental in Hakone is R 3,023 per night. This rental is R 774 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tensui Saryo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tensui Saryo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tensui Saryo?
We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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