Sofitel Auckland Viaduct Harbour

Separate tub and shower, deep soaking tub, rainfall showerhead

Luxury Room, 1 King Bed, Marina View (Club Millesime access) | View from room

Junior Suite, 1 King Bed (Club Millesime access) | View from room

9.2

Outstanding(1,002 Reviews)

Hotel in Auckland

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

Waterfront Auckland hotel in Auckland Central Business District with a marina
This smoke-free hotel features a marina, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Housekeeping is available on request.
Sofitel Auckland Viaduct Harbour offers 88 accommodations with minibars and espresso makers. Rooms open to balconies. A pillow menu is available. Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Junior Suite, 1 King Bed (Club Millesime access)

Beds not specified • 603 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed (Atrium View)

Beds not specified • 495 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Balcony

Beds not specified • 657 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

RRRR

Sofitel Auckland Viaduct Harbour

RRRR

9.2

Outstanding(1,002 Reviews)

Hotel in Auckland

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Internet / Wifi and more

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Junior Suite, 1 King Bed (Club Millesime access)

Beds not specified • 603 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed (Atrium View)

Beds not specified • 495 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Superior Room, 1 King Bed

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Beds not specified • 452 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Luxury Room, 1 King Bed, Balcony

Beds not specified • 657 ft²

Sleeps 2

You'll be directed to Hotels.com for availability & pricing

Reviews

9.2

Outstanding(1,002 Reviews)

5.0

Nov 2024

Fabulous hotel with impeccable service. Would recommend to anyone!

5.0

Nov 2024

Fabulous hotel with impeccable service. Would recommend to anyone!

5.0

Nov 2024

Great hotel, clean, luxurious, convenient location, and friendly staff.

5.0

Nov 2024

Great hotel, clean, luxurious, convenient location, and friendly staff.

5.0

Nov 2024

Beautiful hotel with a lovely view. Our room was exceptional

5.0

Nov 2024

Beautiful hotel with a lovely view. Our room was exceptional

2.0

Nov 2024

I've stayed in Sofitel before and it was wonderful which is why I've tried to come back many times but it's always booked out which I could imagine why because their customer service used to be amazing before COVID and they always used to go above and beyond before. That was before. Everything has now changed and after the experience I had I doubt I will be coming back. Upon check-in the customer service was rude and unhelpful. I wasn't even told which level anything was on. I wasn't helped with my bags to my room and both people on the desk were ride. No reception area. Plus in room don't work. Bath doesn't drain well, hotel toiletries were not fully stocked, only plugs that worked were by the sofa and one in the bathroom. I could go on and on about how welcome I felt about going here. Not only was it difficult to find staff that were working but everyone was unhelpful and couldn't care less. This is not what I would expect at a 5 star hotel around $400 a night. Completely awful and incompetent staff. The reception area is weird as it's 3 desks that you sit down on the chairs like a travel agency. The tap if you turn the faucet it was coming apart. Awful!!!!!

2.0

Nov 2024

10.0

Sep 2024

We enjoyed the property immensely, with its proximity to the city.

6.0

Aug 2024

The Sofitel is a beautiful property and have amazing staff when they can be found. Few times I tried to reach guest services or reception with no answer. The let downs is the linen on the bed had stains and wasn’t overly clean. The food both in room service and the restaurant was underwhelming and limited. To be honest it was overpriced for what was offered as $52 for a tiny average omelette and a cup of coffee was a bit steep.

6.0

Aug 2024

10.0

Jul 2024

Beautiful entrance Beautiful for the price highly recommended for a get away for couple nights, had a great time

10.0

Jul 2024

Beautiful entrance Beautiful for the price highly recommended for a get away for couple nights, had a great time

4.0

Jun 2024

Strangely there were very few other guests around, and after talking to a fellow guest, who happened to be using the spa, he advised me that the Marsden hotel is leased out and yet is under the same roof as the Sofitel. Interesting as when I arrived , the female greeter asked Marsden or Sofitel are you staying at. Didn’t think anything about it, until I became aware that the Marsden is a fraction of the cost yet the rooms are IDENTICAL. I believe the use of the pool and gym for Marsden guests would cost extra, which explains the lack of use of the indoor pool I guess. Speaking of which, it does have some infrastructure issues, like the panel of the starry lighting fixture totally exposed showing not stars on the ceiling but rather unattractive wiring and fluorescent lighting above the pool. Safety issue?? Despite this, hats off go to the concierge named Karim. His service is wasted at the hotel and should be at a more grander hotel. Despite enough Sofitel stays in the past around the world, stay at the Marsden for the same quality at a fraction of the cost

4.0

Jun 2024

5.0

Jun 2024

Unexpectedly amazing! The staff was so friendly and loved their breakfast! Simply Devine!!

5.0

Jun 2024

Unexpectedly amazing! The staff was so friendly and loved their breakfast! Simply Devine!!

10.0

Jun 2024

Greta staff and lovely property

10.0

Jun 2024

Greta staff and lovely property

10.0

Jun 2024

Nice spacious room, good quantity of furnitures, nice decoration. Good front desk service.

10.0

Jun 2024

Nice spacious room, good quantity of furnitures, nice decoration. Good front desk service.

6.0

May 2024

This hotel is not cheap, and I could smell cigarette smoke in my room. Was not ideal based on this alone. Also I was working, so needed early breakfast. I know buffet breakfast in a hotel is not cheap, but I would like options available at 6am. There was only one breakfast option which was full buffet breakfast. So I went out of the hotel for this.

6.0

May 2024

1.0

Apr 2024

They double charged my card, promised to fix it immediately and haven’t done anything. And now I have haggle with them on an international call just for their mistake. Small motels and hotels don’t do this - can’t imagine how bad the processes at Sofitel must be. Ruined my whole experience

1.0

Apr 2024

3.0

Apr 2024

Not very welcoming for families. When we got off the car the staff even asked if we were in the right hotel. I am pregnant with two kids on a staycation. Many staff won’t say hi unless you’re wearing a suit. The ambience is cold and boring but the facilities are top notch and new. Bathtub in room is great, amenities smells amazing and they’re Balmain. Breakfast is lovely too, but being a French hotel expected their croissants to be better. Service was definitely not what I’ve experienced in five star hotels, but the facilities (indoor pool and indoor jacuzzi!) were great. May be best for couples or business travellers

3.0

Apr 2024

10.0

Apr 2024

Spacious comfortable room.

10.0

Apr 2024

Spacious comfortable room.

8.0

Mar 2024

Checkin was quite slow and the receptionist forgot to give us our key when the room was ready after two reminders. Swimming pool is also quite cold and many other guests said the same. Other than that this is a good hotel serving good food with good staff in the restaurant. Breakfast was also good.

8.0

Mar 2024

10.0

Mar 2024

We experienced wonderful hospitality in a beautiful hotel on the water.

10.0

Mar 2024

We experienced wonderful hospitality in a beautiful hotel on the water.

8.0

Mar 2024

The room was nice and big, with good amenities. However my window faced a bus depot, so didn’t really have much of a view. The staff at the hotel were hit or miss depending who you spoke to.

8.0

Mar 2024

The room was nice and big, with good amenities. However my window faced a bus depot, so didn’t really have much of a view. The staff at the hotel were hit or miss depending who you spoke to.

6.0

Mar 2024

A so-so property--good location but feels like a mid level change and not like a top flight major city hotel. Breakfast buffet completely ordinary. Again feels like a tour hotel.

6.0

Mar 2024

A so-so property--good location but feels like a mid level change and not like a top flight major city hotel. Breakfast buffet completely ordinary. Again feels like a tour hotel.

6.0

Mar 2024

Safe, quiet, view of Marina from outside. Unfortunately not from our room. We had a very bad views. We were told we upgraded to Atrium. Sounds fancy but when we got to our room and opened the curtains to check the view, what we could see were the roof down below and other units and the guests from inside. Hence, we had to always close the curtains so other guests from other units couldn't see us. The breakfast that is cooked to our preference is okay. The free-refill coffee had to be ordered all the time, and it takes a while before you get one. The buffet breakfast is mediocre except the hot food. I love the mushroom. I think it's Bella or Crimini. The breads esp. the sliced loaves are either old and rock hard. I'm not sure if it's supposed to be like that. Because I'm used to eating soft and fluffy breads. Same with nuts, they are just too hard for me. I'm not sure or maybe it's just me. All I know they took a lot of hard work to bite and chew to swallow. I only tried once and didn't repeat. What I like most of our room is the spacious room and the shower & strong water which is very important to us. Oh the cleaning time is not time pressured. Cleaners do not knock to signal cleaning time. They just wait until unit guests go out before they go inside to clean every room, which is very rare in all my hotel experience. Overall, our experience is fine. We still enjoyed our time while in Auckland.

6.0

Mar 2024

10.0

Mar 2024

Perfect location near downtown Auckland. Very walkable to the harbor and shopping, highly recommend for all travelers

FAQs

How much does this hotel cost compared to others in Auckland?

The average price for a rental in Auckland is R 2,590 per night. This rental is R 1,483 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Sofitel Auckland Viaduct Harbour. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sofitel Auckland Viaduct Harbour. Enjoy the water!

Is Sofitel Auckland Viaduct Harbour pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sofitel Auckland Viaduct Harbour?

We found 7 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, laundry, and balcony or patio.

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RRRR

Sofitel Auckland Viaduct Harbour

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed (Club Millesime access)

Luxury Room, 1 King Bed (Atrium View)

Superior Room, 1 King Bed

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Balcony

Sofitel Auckland Viaduct Harbour

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

Junior Suite, 1 King Bed (Club Millesime access)

Luxury Room, 1 King Bed (Atrium View)

Superior Room, 1 King Bed

Luxury Room, 1 King Bed, Marina View (Club Millesime access)

Luxury Room, 1 King Bed, Balcony

Reviews

FAQs

How much does this hotel cost compared to others in Auckland?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sofitel Auckland Viaduct Harbour pet friendly?

What amenities are available at Sofitel Auckland Viaduct Harbour?

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