Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel
Hotel in Waterloo
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, a children's pool, and dry cleaning are onsite.
Change of towels is available on request.
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Waterloo
Available Rooms
Standard Room, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Studio Suite, 1 King Bed, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Kitchen
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 Bedroom, Accessible, Kitchen (Communications, Roll-In Shower)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
5.0
This was a family trip. the room was great for a family of 4. It had a kitchen which was very convenient.
The pool was nice and the building offered washer and dryer services to guests.
5.0
Wonderful room. Spacious and super clean. We spent a nice weekend during a family trip
5.0
The Staybridge Suites in St. Jacob's was well kept and nicely decorated. All the staff we interacted with were kind and professional. The breakfast buffet had a lot of options. We really liked the location as we went to the Farmers' Market and later to the Community Theatre which were both within walking distance. Downtown St. Jacob's is just a 5-minute drive.
3.0
My husband and I were in one room and our adult son was in another room and what a vast difference in cleanliness. My son found dark hair in the sheets as well as some other unique stains, he called front desk. They sent up fresh linens. He had to clean it, change his own bed. He found other hair and stains in another part of the room. Our room was an accessible room. It was decent. The couch was covered in stains. The shower head was so loose. We thought it was going to fall off, the hair dryer didn't even blow hot air. We were worried that it was going to catch fire. Not what I thought a stage bridge was going to be like. They want us to use the location for our corporate staff but not 100% convinced it's the way to go.
3.0
My husband and I were in one room and our adult son was in another room and what a vast difference in cleanliness. My son found dark hair in the sheets as well as some other unique stains, he called front desk. They sent up fresh linens. He had to clean it, change his own bed. He found other hair and stains in another part of the room. Our room was an accessible room. It was decent. The couch was covered in stains. The shower head was so loose. We thought it was going to fall off, the hair dryer didn't even blow hot air. We were worried that it was going to catch fire. Not what I thought a stage bridge was going to be like. They want us to use the location for our corporate staff but not 100% convinced it's the way to go.
5.0
Great stay here! I was surprised by the space of the accessible room and the thought put into the well equiped kitchenette. Beds were comfortable with adequate pillows. Only draw back was the view in our room was the inner parking lot and our hair dryer was missing. Overall, clean and perfect for our stay.
5.0
Great stay here! I was surprised by the space of the accessible room and the thought put into the well equiped kitchenette. Beds were comfortable with adequate pillows. Only draw back was the view in our room was the inner parking lot and our hair dryer was missing. Overall, clean and perfect for our stay.
5.0
friendly staff, quick to respond to any questions. Very clean, breakfast was good with lots of options. The evening social was nice with hot snacks offered.
5.0
Great hotel for the value.
5.0
Great hotel for the value.
5.0
The large rooms make for a very comfortable stay. Appreciated the kitchenette with full size fridge.
4.0
There was a terrible smell in the room during my two night stay like crab or something rotting. The staff tried to clear it but no luck. I bought Lysol spray but it didn’t help. Overall though the staff were good, responsive and the bed was comfortable.
10.0
Great place for a family outing.
4.0
There was a terrible smell in the room during my two night stay like crab or something rotting. The staff tried to clear it but no luck. I bought Lysol spray but it didn’t help. Overall though the staff were good, responsive and the bed was comfortable.
1.0
A very bad smell in a room cleaning staff did come and to check it and did agree. It was a very bad smell. We change rooms the second room. I came to make a coffee, and when I grabbed the filter, a bug fell out of the cupboard. They just want to Lysol it but we were done. We wanted a different hotel.
1.0
A very bad smell in a room cleaning staff did come and to check it and did agree. It was a very bad smell. We change rooms the second room. I came to make a coffee, and when I grabbed the filter, a bug fell out of the cupboard. They just want to Lysol it but we were done. We wanted a different hotel.
8.0
Clean, staff were very helpful.
10.0
Very friendly staff! Very pet friendly hotel and nice quiet location. Great suite that was immaculate. Would stay here again.
6.0
There was no room available for us when we arrived at the hotel despite pre-booking. We had informed them that we would be checking in late but our room was offered to another guest. We had to stay the night at the Holiday Inn Express
10.0
Fantastic place to stay
10.0
Staff was friendly, the Jacob’s market was right across from the hotel, the room was clean. The breakfast was good as well.
10.0
Very quiet
10.0
Very quiet
4.0
During the check in process, the front desk person seemed unpleasant and not wanting to be there. Her demeanor towards my family, left us feeling like we don't belong. Chlorine/other chemicals in the pool was very strong. My family and I had to returned to the pool mutiple times hoping the scent would eventually diminish. It never did. We eventually decided to use the pool,
however we had to get out of the pool and pool area, sometimes returning to our room, before returning to the pool. Our eyes were burning, we were coughing, and my youngest son vomit multiple times. Apparently some of the guests complained. The water were tested. This was never resolved prior to our departure. Thursday mornining my family and I woke up to the entire hotel smelling like cow f*c*. Apparentely layed on properties close by. Prior to checking out, I observed the interaction with the same front desk attendant and other guests and notice her interaction with them was different; she seemed happy and smiles genuinely with her European or European ancestry guests. The opposite was for me. Her demeanor was unwelcoming. She seemed uncomfortable corresponding with me. Her "smiles" were fake the expressions on her face quickly turned cold. I had given her the benefit of the doubt maybe she was having a bad day when I checked in. Obviously not, her attitude differ based on the guests. I purposely chose to give her my business card, hopefully I can directly offer her advise on how to treat all guests.
5.0
Experience was good except I booked a room with a BATHTUB and did not get one
5.0
Experience was good except I booked a room with a BATHTUB and did not get one
4.0
During the check in process, the front desk person seemed unpleasant and not wanting to be there. Her demeanor towards my family, left us feeling like we don't belong. Chlorine/other chemicals in the pool was very strong. My family and I had to returned to the pool mutiple times hoping the scent would eventually diminish. It never did. We eventually decided to use the pool,
however we had to get out of the pool and pool area, sometimes returning to our room, before returning to the pool. Our eyes were burning, we were coughing, and my youngest son vomit multiple times. Apparently some of the guests complained. The water were tested. This was never resolved prior to our departure. Thursday mornining my family and I woke up to the entire hotel smelling like cow f*c*. Apparentely layed on properties close by. Prior to checking out, I observed the interaction with the same front desk attendant and other guests and notice her interaction with them was different; she seemed happy and smiles genuinely with her European or European ancestry guests. The opposite was for me. Her demeanor was unwelcoming. She seemed uncomfortable corresponding with me. Her "smiles" were fake the expressions on her face quickly turned cold. I had given her the benefit of the doubt maybe she was having a bad day when I checked in. Obviously not, her attitude differ based on the guests. I purposely chose to give her my business card, hopefully I can directly offer her advise on how to treat all guests.
10.0
Easy check in, nice room. The room was plenty big, with comfortable beds and different pillows to choose from. This would be an Ideal hotel for a longer vacation because of the kitchen. The St. Jacob’s Market was just an added bonus we didn’t know about. Wow! What a cool market, with so much food and things to look at and buy. I would stay again and go on a Thursday or Saturday just to go to the market and get in line bright and early for the apple fritters!
10.0
Always a great hotel.
10.0
Easy check in, nice room. The room was plenty big, with comfortable beds and different pillows to choose from. This would be an Ideal hotel for a longer vacation because of the kitchen. The St. Jacob’s Market was just an added bonus we didn’t know about. Wow! What a cool market, with so much food and things to look at and buy. I would stay again and go on a Thursday or Saturday just to go to the market and get in line bright and early for the apple fritters!
10.0
Had to cancel reservation and was provided a voucher for a future stay
10.0
Always a great hotel.
10.0
Had to cancel reservation and was provided a voucher for a future stay
5.0
Really enjoyed our stay staff was friendly easy to talk to and very helpful. Coffee was amazing. Will definitely go back.
5.0
Really enjoyed our stay staff was friendly easy to talk to and very helpful. Coffee was amazing. Will definitely go back.
2.0
Washroom ceiling was dripping. No one showed up for hours to fix after complaining. Tried using lobby washroom and my daughter got locked as the door lock got jammed.
6.0
The breakfast can be better. We had to go eat out cos the food was below expectations.
6.0
The breakfast can be better. We had to go eat out cos the food was below expectations.
2.0
Washroom ceiling was dripping. No one showed up for hours to fix after complaining. Tried using lobby washroom and my daughter got locked as the door lock got jammed.
6.0
I had to clean the bathroom
FAQs
How much does this hotel cost compared to others in Waterloo?
The average price for a rental in Waterloo is R 2,194 per night. This rental is R 388 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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