Ruiz Milán Hotel

Lake
Iron/ironing board, free WiFi, alarm clocks
Shower, hair dryer, towels
Executive Room | Iron/ironing board, free WiFi, alarm clocks
Shower, hair dryer, towels
7.2 / 10.0
Very good(417 Ratings)

Hotel in Heroica Veracruz

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Waterfront Veracruz hotel in Malecon with an indoor pool
An indoor pool, a business center, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite.
Ruiz Milán Hotel offers 98 air-conditioned accommodations with complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers. This Veracruz hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
TV

Map of Heroica Veracruz

Available Rooms

Executive Room

Beds not specified • 75 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Double Room, 2 Double Beds, Partial Sea View

Beds not specified • 86 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing

Standard Double Room

Beds not specified • 65 ft²

Room
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
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Ratings and reviews

7.2 / 10.0
Very good(417 Ratings)
10.0 / 10.0
Aug 2024
N/A
2.0 / 10.0
Dec 2023
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
2.0 / 10.0
Dec 2023
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
10.0 / 10.0
Dec 2023
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
10.0 / 10.0
Dec 2023
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
2.0 / 10.0
May 2023
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
2.0 / 10.0
May 2023
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online. The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
2.0 / 10.0
Jan 2023
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!

FAQs

How much does this hotel cost compared to others in Heroica Veracruz?

The average price for a rental in Heroica Veracruz is R 697 per night. This rental is R 196 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Ruiz Milán Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Ruiz Milán Hotel. Enjoy the water!

Is Ruiz Milán Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Ruiz Milán Hotel?

We found 5 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.

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