Iberostar Waves Tucán - All Inclusive
All inclusive resort in Playa del Carmen
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this all inclusive resort
Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Tucán - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
Catch some rays at the beach or spend the day relaxing at Iberostar Waves Tucán - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Iberostar Waves Tucán - All Inclusive offers 350 air-conditioned accommodations with free minibar items and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Playa del Carmen
Nearby attractions
Available Rooms
Premium Room
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite
Beds not specified • 409 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Junior Suite, Oceanfront
Beds not specified • 409 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room, Poolside
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Premium Room
Beds not specified • 377 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
RRRR
Reviews
2.0
The older gentleman at check in wouldn’t give us our rooms together or on first floor. I had booked 2 rooms, one for my husband and me and one for my daughter, son in law and their baby. We needed to be together to help with the baby. They put us on different floors. Also we needed ground level, we’re 67 and don’t do stairs well. They couldn’t accommodate. He wasn’t very helpful at all. If you book thru a 3rd party (like Hotels.com) you are treated like a second class citizen. You are only allowed certain rooms which face the street or are right off the lobby with lots of noise. Just doesn’t seem right.
2.0
The older gentleman at check in wouldn’t give us our rooms together or on first floor. I had booked 2 rooms, one for my husband and me and one for my daughter, son in law and their baby. We needed to be together to help with the baby. They put us on different floors. Also we needed ground level, we’re 67 and don’t do stairs well. They couldn’t accommodate. He wasn’t very helpful at all. If you book thru a 3rd party (like Hotels.com) you are treated like a second class citizen. You are only allowed certain rooms which face the street or are right off the lobby with lots of noise. Just doesn’t seem right.
4.0
The pools looked like they were never cleaned, the adult pool bar top had a bandaid on the counter in the same spot the whole week we were there, clearly they never clean it. The pools were so warm you couldn’t even cool off from the heat. There were so many bugs in the room from ants to cockroaches. I know it’s in the jungle but it’s just not for me. All of the buffets are open to the outdoors and not air conditioned so it was miserable to try and eat without sweating through your clothes. The alcohol is so watered down it took way too many drinks to even feel a buzz, it wasn’t worth it to even drink. I hated that there were no water bottles at the bars either.
10.0
We really enjoyed our stay at Iberostar Túcan. Everyone was very attentive and friendly, the food was very good, entertainment was fresh and interesting every night. We enjoyed our short stay so much that we plan to come back for a longer stay in the Fall!
10.0
Great place for vacation
10.0
Great place for vacation
8.0
Staff in the restaurants are great. Overall a good place to relax
8.0
Staff in the restaurants are great. Overall a good place to relax
10.0
Beautiful, large property in a gated community, amenities did not dissapoint.
10.0
Beautiful, large property in a gated community, amenities did not dissapoint.
8.0
The beach inside was dirty, many plants . The bartenders are not trained for preparing drinks, this happens on 3 bars.
8.0
The beach inside was dirty, many plants . The bartenders are not trained for preparing drinks, this happens on 3 bars.
10.0
Upgraded restaurants since our last visit. The food was great.
10.0
Upgraded restaurants since our last visit. The food was great.
10.0
Great experience Everyone very helpful and polite
10.0
Great experience Everyone very helpful and polite
8.0
Beautiful hotel, only thing is some waiters are not that nice
8.0
Beautiful hotel, only thing is some waiters are not that nice
10.0
Thank you.we love that resort.
8.0
The place is really big to get around be prepared to walk allot, its almost impossible to get food from the japanese restaurant.
10.0
Thank you.we love that resort.
8.0
The place is really big to get around be prepared to walk allot, its almost impossible to get food from the japanese restaurant.
6.0
The reasons I gave the hotel a 3 star rating was for the following reasons
1. The rooms are outdated. Even when they are cleaned the rooms still looks dirty
2. Mini fridge in our room didn’t work and beverages were room temperature besides being inside the fridge
3. There are water and ice stations to refill our glass bottle provided to reduce plastic waste. Great idea but ice machine never worked and water tasted horrible
4. Once you arrive to do the check in the staff at the front desk give you a welcome gift but after giving you the gift they want you to attend a 90 min meeting to talk about their new hotels. When we denied and told the lady we don’t want to waist our time she seemed upset and continues to push the meeting for us to attend. The next day they called our room to offer the same meeting and we continued to denied. The staff will continue to push for you to attend telling you they will do a complementary breakfast plush discounts in the hotel. The third day they dropped a paper in front of our door with the same offer/meeting.
5 most of all of the hotel’s restaurants are buffets and one we attended called the smoked house gave us the menus we tried to order but I the end our waiter told us he was going to bring a family style plate with everything in the menu for us to eat. It was 6 of us and the plate was small for the amount of people. They gave us one small plate of salad for 6. The plate of salad was a joke
6. Everything in the hotel’s store is expensi
6.0
The reasons I gave the hotel a 3 star rating was for the following reasons
1. The rooms are outdated. Even when they are cleaned the rooms still looks dirty
2. Mini fridge in our room didn’t work and beverages were room temperature besides being inside the fridge
3. There are water and ice stations to refill our glass bottle provided to reduce plastic waste. Great idea but ice machine never worked and water tasted horrible
4. Once you arrive to do the check in the staff at the front desk give you a welcome gift but after giving you the gift they want you to attend a 90 min meeting to talk about their new hotels. When we denied and told the lady we don’t want to waist our time she seemed upset and continues to push the meeting for us to attend. The next day they called our room to offer the same meeting and we continued to denied. The staff will continue to push for you to attend telling you they will do a complementary breakfast plush discounts in the hotel. The third day they dropped a paper in front of our door with the same offer/meeting.
5 most of all of the hotel’s restaurants are buffets and one we attended called the smoked house gave us the menus we tried to order but I the end our waiter told us he was going to bring a family style plate with everything in the menu for us to eat. It was 6 of us and the plate was small for the amount of people. They gave us one small plate of salad for 6. The plate of salad was a joke
6. Everything in the hotel’s store is expensi
8.0
Relaxing!
8.0
Relaxing!
10.0
There was a heavy smoke smell at night.
10.0
There was a heavy smoke smell at night.
10.0
Property was beautiful - like being in a rain forest. Loved seeing and hearing all the animals on the resort!
10.0
Property was beautiful - like being in a rain forest. Loved seeing and hearing all the animals on the resort!
10.0
The things we love in this place:
Nice property located beach front.
Local animals inside the property.
Shows at night.
Good food.
Excellent staffs!
10.0
The things we love in this place:
Nice property located beach front.
Local animals inside the property.
Shows at night.
Good food.
Excellent staffs!
8.0
Liked all the common areas and well-kept greenery. Alejandro, the entertainer was amazing and friendly. He was very funny and talented.
8.0
Liked all the common areas and well-kept greenery. Alejandro, the entertainer was amazing and friendly. He was very funny and talented.
10.0
Incredible location in the Maya Riviera Jungle on the beach! Friendly animals everywhere. Spotless accommodations. Great food options. Friendly and helpful staff.
10.0
Incredible location in the Maya Riviera Jungle on the beach! Friendly animals everywhere. Spotless accommodations. Great food options. Friendly and helpful staff.
2.0
As reflected in my rating, I'm a bit disappointed with this hotel. We couldn't make it on the first day due to airport disruptions following the worldwide software collapse, and we informed the hotel about this. However, the hotel was not willing to grant us a refund for that first night.
The hotel is large, well-designed, and family-friendly, with a wide range of activities and entertainment options. The swimming pool area is spacious, and the beach is clean.
There is some room for improvement in the service. For instance, the safe in my room ran out of battery. The front desk assured me that someone would be sent to fix it. Naturally, I had to be present in my room when this person arrived. I spent several hours one afternoon waiting with my children and had to call the front desk multiple times to remind them to send help.
Overall, I'd probably consider other hotel options for my next trip to Playa del Carmen.
2.0
As reflected in my rating, I'm a bit disappointed with this hotel. We couldn't make it on the first day due to airport disruptions following the worldwide software collapse, and we informed the hotel about this. However, the hotel was not willing to grant us a refund for that first night.
The hotel is large, well-designed, and family-friendly, with a wide range of activities and entertainment options. The swimming pool area is spacious, and the beach is clean.
There is some room for improvement in the service. For instance, the safe in my room ran out of battery. The front desk assured me that someone would be sent to fix it. Naturally, I had to be present in my room when this person arrived. I spent several hours one afternoon waiting with my children and had to call the front desk multiple times to remind them to send help.
Overall, I'd probably consider other hotel options for my next trip to Playa del Carmen.
8.0
Great resort, excellent dinner options. We had a wonderful time!
8.0
Great resort, excellent dinner options. We had a wonderful time!
FAQs
How much does this all inclusive resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is R 2,304 per night. This rental is R 2,720 above the average.
Is parking included with this all inclusive resort?
Yes, parking is listed as an amenity at Iberostar Waves Tucán - All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this all inclusive resort?
Yes, a swimming pool is available for use at Iberostar Waves Tucán - All Inclusive. Enjoy the water!
Is Iberostar Waves Tucán - All Inclusive pet friendly?
Unfortunately, this all inclusive resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Iberostar Waves Tucán - All Inclusive?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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