The Maids Head Hotel
4.2
Excellent(4,485 Reviews)Hotel in Norwich
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
This independent and well-appointed AA 4 star hotel is located in the Cathedral Quarter in Norwich and offers chargeable parking to all guests.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Norwich
Available Rooms
1 Single • 118 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Double • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double or 2 Single • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
4.2
Excellent(4,485 Reviews)100% verified reviews
4.2
Great location, Amazing Staff
Nothing
4.2
The history and location
Nothing , all good
4.2
The staff were terrific and helpful. Room was great. Very close to Norwich Cathedral.
4.2
Location,clean
Room was very average,poor heating,I'm pretty sure its where booking.com customer's are housed.Went for breakfast and was immediately told on entering that it was a cooked buffet breakfast only to find out half way through it that there was a cooked to order option aswell.
4.2
Great shower
4.2
Location
Could have had a better ‘ feel’
4.2
Beautiful, atmospheric interior.
A little tired in the restaurant, and staff wandering through with breakfast buffet refill was slightly weird.
4.2
Close to town, comfortable, staff all friendly and helpful.
Nothing really, but only Luke warm water on Sunday morning, so couldn’t shower.
4.2
eccentric and a historic building. breakfast excellent. amazing trip in an old Bentley car, within the room price!
noise from plumbing or ventilation.
4.2
great location
over powering decorations
complacent waiting staff
electric radiator dried out the air in the room
4.2
Room was small, but nice and cozy. Location is perfect for exploring Norwich and the bar area is perfect to grab a drink or 2 in.
No hot water in the morning, whatsoever. It was -3 that morning, so no way you could really have a cold shower. No offer of anything by way of apology or even an apology when checking out. Really annoying as we had to go out for the day having not showered.
4.2
Staff, reception, the building itself and positioning of hotel in City
NO hot water on our final morning for a shower!! Room 404
I did leave a note on their survey form but have heard nothing
4.2
It was stunning, the staff were amazing there to please at every request even if it was extra sweeteners sachets for the room, I cannot praise the staff and room attendants enough it was spotless…
Nothing but I did notice it wasn’t wheelchair friendly.
4.2
Room was excellent and location ideal for norwich centre.
Menu could have had a bit more choice
4.2
Location
View from room. Paying for parking. Average food.
4.2
Plentiful self-service.
Nothing.
4.2
We love the personality of the venue!
4.2
Nice hotel in a good location
Breakfast was very average, the buffet looked and tasted as if it had been there for days. An £8 parking charge for an on-site car park!
4.2
Great location
Clean rooms
Bar area was cold
4.2
Breakfast was delicious. Location very central. Staff very friendly and helpful. The restaurants food was 5 star.
The room was rather small and the bed was uncomfortable. Shortage of staff.
4.2
Staff extremely attentive and helpful
4.2
The staff were all professional polite helpful especially Jack in the restaurant hahaha in housekeeping also receptoonists
Nothing
4.2
Location beautiful views of the catherdral
Shower was cold and when we raised a concern to reception it was a oh well response and we will report it to facilities management , 9am in the morning refurbishment noise and the housekeeping continuosly knocking at the door every half an hour
4.2
I booked this hotel for two nights for my husband’s 60th birthday, so I wanted somewhere special and the Maids Head Hotel was just perfect for this occasion. The hotel was everything we wanted, location, our room was spotless, beds were comfortable, cooked breakfast was superb and we even had a view of the cathedral from our room which was stunning to see, I would definitely recommend anyone to who is staying in Norwich to stay at The Maids Head Hotel. (One more thing seeing the beautiful old Bentley cars that the hotel own is a must you can even ask to have a tour of Norwich in one ) 🙂..
Nothing to report.
4.2
Location is very good
I had not realised that there was an old and a newer part of hotel. We were given a room in older part of hotel - lots of stairs to get to room - no porters. I would have preferred a room in side of hotel with a lift.
Breakfast bar needs more labels on hot food - impossible to see what was under lids - had to lift all of them to find out
Hotel felt a bit 'tired'. Use of artificial flowers in one of the areas didn't help
4.2
Was my first trip to Norwich and couldn't have selected a better hotel. The location was perfect being in between the Castle and Cathedral and within easy access of some excellent bars and restaurants. The staff were very friendly & professional. The hotel itself has amazing character, very spacious and clean throughout with excellent facilities. Definitely recommend their bar and breakfast buffet.
Can't think of any adverse feedback.
4.2
it’s a very traditional property if your looking for bling and modern everything this is completely the opposite
very comfortable room bed and shower amenities excellent breakfast we missed because we had to leave early good location and a great internal bar
nothing
4.2
most of the staff were helpful and friendly.hotel lovely building in terrific location
my wife and I like to eat in whenever we stay in hotels as i have limited mobility.Onthe first night we had towait ages for a drink as no one was serving in the bar.We thenhad to wait for ages for our meal to come which was improperly cooked.I paid £127. for the meal with drinks which wasexpensive if the food had beencooked properly.On the third night we wentto en
4.2
The room was really spacious and beautifully furnished. You can see that a lot of thought has gone into making the stay as comfortable and enjoyable as possible, which is much appreciated.
There's nothing I can pin point really. I stay in a lot of hotels with my work and The Maids Head is probably the best!
4.2
Good location.
Overpriced and poor choice of food for breakfast.
4.2
Everything was excellent but there was an issue with Breakfast.
The staff are young and did not seem to be on the ball. Food trays were running empty and took prompting from several guests to get the recharged. We had finished our breakfast before the Coffee arrived. Tables stood full of dirty crockery and even tables with guests still eating were allowed to pile up with used dishes. For at least a 5-minute period there were no staff in the restaurant at (we ate on Saturday 29th between 9:15 and 9:50). Oh, and my wife told me that the poppy seed muffins were "simply disgusting" reducing to a paste like mulch in her mouth. It was the only blip in otherwise excellent stay.
4.2
character
noisy rooms
4.2
The staff was very friendly, attentive and helpful. The breakfast had a variety to choose from and having 24hour room service was the icing on the cake. The room itself catered for every thing that I needed. It's safe to say that I will definitely be booking again.
N/A
4.2
Lovely staff. Good breakfast. Would choose a bigger room next time
Everything was good
4.2
Superb Location. Sadly our original room was very small. We were moved after a problem with the main room lights. The move was to an upgraded bedroom. Well done to the team.
4.2
Room was a little small
FAQs
How much does this hotel cost compared to others in Norwich?
The average price for a rental in Norwich is R 2,373 per night. This rental is R 5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Maids Head Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Maids Head Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Maids Head Hotel?
We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.
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