Marriott Springfield Downtown

4.1

Excellent(137 Reviews)

Hotel in West Springfield, MA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in downtown Springfield, the Marriott Springfield Downtown offers spacious guest rooms with marble bathroom floors and granite sinks. Some rooms have views of Connecticut River. The hotel offers several dining options.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

37.9 mi

Old Sturbridge Village

Available Rooms

King Room with City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with City View

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with City View - Club Lounge Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds and City View - Club Lounge Access

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

RRRR

Marriott Springfield Downtown

RRRR

4.1

Excellent(137 Reviews)

Hotel in West Springfield, MA

3-Star Hotel

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of West Springfield, MA

Nearby attractions

Elizabeth Park Conservancy

37.9 mi

Old Sturbridge Village

Available Rooms

King Room with City View

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with City View

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with City View - Club Lounge Access

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Room with Two Queen Beds and City View - Club Lounge Access

2 Queen • 301 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(137 Reviews)

100% verified reviews

5.0

Mar 2024

Overall the stay was above average & I would stay at this location in the future

Room was clean Great Service Friendly Staff Great Location

Continental Breakfast wasn’t great

5.0

Mar 2024

Great spot close to casino and mass mutual center

clean rooms and lobby and easy parking

nothing

2.5

Nov 2023

Terrible staff

I only heard great things about this hotel and wanted to stay their because of that. But unfortunately I had a terrible experience. I booked this room back in August and left a comment specifically to have the room cleaned on Friday to Saturday night. My stay was from Thursday to Sunday. When I checked in on Thursday I also mentioned again that I would like the room to be cleaned on Saturday morning, because that was my wedding day and my husband and I were going to spend our night there. Om Friday morning, we called requesting another chair in the room and more towels. We did not get that until Saturday morning, when I called again! When we got back on Saturday evening, to our surprise the room was not cleaned. There were no extra towels. And nothing was changed over. When I called over to the front desk, they did confirm the comment, but said that they had a 'full house' and therefore we're not able to clean our room. This should not be an excuse, because I requested this back in August and there should be adequate staffing. The next morning, the housekeeper came in knocking on our door at 9:00 a.m. asking if we need housekeeping. We were checking out that morning, why would we need a housekeeping!?!? And it was inappropriate to wake us up when there was a 'do not disturb' sign. Very, very disappointed.

2.5

Aug 2023

Just ok

Modern and clean

Booked through booking.com but was charged again at check in. When I asked for a refund was told it would take several days for refund. Management didn’t seem to care.

3.5

Jul 2023

Good

The staff was helpful when I needed something

There was no soap in the room and when I asked about it I was told it was in backorder. 😯 The sink was clogged and there were no clean towels or wash clothes in the room.

4.0

Jul 2023

Very good

The room

I enjoyed my stay

4.0

Jul 2023

Very good

Ease of checking in and out. Everything "ft" away

Restaurants and stores closed so early. The 20.00 fee for parking that wasn't listed anywhere!

2.0

Jun 2023

Disappointing

Location was perfect

Getting locked out of our room and having to wait over 20 minutes in the hall. At 1240am. 1st staff came, then security, then staff again. No apologies. At checkout told the clerk and was told, oh there was a wedding it was busy. NOT MY PROBLEM.

5.0

Apr 2023

Exceptional

The large bed and spacious room made the stay comfortable and relaxing. The view out to the enclosed courtyard flanked by two tall buildings was exceptional. The staff were helpful and went the extra mile to assist me.

The parking situation was not intuitive. It took a bit to figure it out. Also, the surprise charge for parking was not good. It was not mentioned on the booking app. No one likes to have extra charges added out of nowhere. Also, a microwave oven in the room would have been welcomed.

3.0

Apr 2023

It was good.

location

parking

4.5

Mar 2023

Very friendly and clean

Very clean

No wash clothes to take shower

5.0

Feb 2023

perfect visit to Springfield

Súper clean and comfortable stay in the heart of the action. Short walk to casino and Theodore’s at much less cost to stay! Staff so friendly and helpful - giving directions, with shortcuts, and helpful hints throughout our stay! We have already recommended to friends and will be back ourselves ASAP!

Nothing we didn’t like.

5.0

Feb 2023

Incredible stay for the price--will likely book again.

Extremely clean.

4.0

Feb 2023

supper

nice rooms

narrow driving out of the parking lot

3.5

Jan 2023

Good

Location is great

The room is just standard, same as the majority of less name brand hotels. It's a bit pricey and very little lighting.

5.0

Dec 2022

Great location, room and Staff were fantastic!

Great location, Staff were on point and fantastic host. presented extremely well and very accommodating. Highly recommended stay

N/A

2.5

Nov 2022

Fair

Location

Tv was awfull. Hard to choose chanels and voice did not match picture. Very irritating.

3.5

Nov 2022

Good

very clean, location

parking garage is hard to locate

5.0

Oct 2022

highly recommended

the hotel was newly opened…the room was spacious and clean; bed was comfortable! overall I felt like it was more of a 4* than 3* hotel.

parking is not complimentary

2.0

Oct 2022

wonderful friendly staff, have a lot of kinks to work out to progress.

new, nice looking building and rooms

bed was extremely hard and uncomfortable. staff took an extremely long time to serve us and check on us. systems was down and we had to wait which made us late for our plans for the night and instead of it being a complimentary drink for our patience and their mess up we still had to pay. our friends had no working outlets in their room, tv didn’t work and no hot water. they did not give us a 5 use parking ticket we paid $20 for with them like they said. it as one time use only.

2.5

Oct 2020

Passable

Room was nice and comfortable. Receptionist was nice.

They where fixing some other rooms in the floor I was and I could hear the hammering really early in the morning. No ice machine on my floor had to use the one in the other floors. No vending machines

3.5

Aug 2020

Good

Friendly & helpful staff.

The wifi connection was terrible.

3.8

Aug 2019

location location location and very hospitable ... but needs to upgrade the details

the bed was extremely comfortable and the pillows were wonderful

the bathroom was way too small ... the tv was too far from the bed ... for a room this size it needed another chair, couch or bigger desk ... was given only one large towel

FAQs

How much does this hotel cost compared to others in West Springfield?

The average price for a rental in West Springfield is R 2,138 per night. This rental is R 362 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Marriott Springfield Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Marriott Springfield Downtown. Enjoy the water!

Is Marriott Springfield Downtown pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Marriott Springfield Downtown?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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RRRR

Marriott Springfield Downtown

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

King Room with City View

Queen Room with City View

King Room with City View - Club Lounge Access

Queen Room with Two Queen Beds and City View - Club Lounge Access

Marriott Springfield Downtown

Hotel in West Springfield, MA

Reasons to book

About this hotel

Amenities

Map of West Springfield, MA

Nearby attractions

Available Rooms

King Room with City View

Queen Room with City View

King Room with City View - Club Lounge Access

Queen Room with Two Queen Beds and City View - Club Lounge Access

Reviews

FAQs

How much does this hotel cost compared to others in West Springfield?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Marriott Springfield Downtown pet friendly?

What amenities are available at Marriott Springfield Downtown?

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