Extended Stay America Suites - North Chesterfield - Arboretum
Hotel in Richmond, VA
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
This Extended Stay America - North Chesterfield - Arboretum is located in Richmond and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Richmond, VA
Available Rooms
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Reviews
100% verified reviews
1.5
Location that's it.
The first room that I checked into was dirty. The chair had food in the cracks of it and floor looked as if it wasn't swept, so I was put into another room. The tub had a stain on it. The countertop of sink looked as if it was burnt. The toilet was clean. The floor wasn't swept behind chair and so much more. I would NEVER use this hotel again and definitely not worth what was paid.
1.5
No thing
It was dirty , not warm looking,
5.0
Stayed at this location many times and it's always clean.
5.0
Hotel was clean.
0.5
Nothing
Everything
4.5
Excellent property and very convenient. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.
1.5
Location, room size
No heat! Phone didn't work,
4.5
The site was very nice and clean. It was quite and I loved it.
0.5
nothing
nothing
0.5
Location was good.
This hotel had BED BUGS!!!! ROOM 252. On our first night i noticed them crawling on my hand!! So we called to be transfered. We were offered the last room available. Checked the bed for bed bugs but didnt see any, but!!! Aircondition stopped working on the second night!! It was room 241. Was already too tired to complain and we checked out early instead.
And when you advertise breakfast available, we did not expect it to just be granola bars and packet oatmeal and tea. Disappointing.
4.0
It was nice.
It's starting to look its age
5.0
Clean stay
0.5
Nothing
The room was damp and musty, the carpet was nasty. The hide a way couch bed was broken and wouldn't close so you couldn't sit on it. The grounds were just as bad it smelled like dog poop around the whole building. When we checked out 3 days early, the owner did not want to refund our money. We moved to the hyatt next door, I would suggest to anyone do not stay here.
5.0
Very well stay
2.0
It was dirty and I was doubled charged
It was dirty
5.0
Eat in kitchen and space to lay food out. Clean and neat.
Nothing.
0.5
not very clean. Spider nest outside door. hair in the beds and bathroom was filthy. tried to call the front desk but phone was disconnected.
dirty and smelly
2.0
surrounding area was nice
stained towels, blankets, sheets, rug. hotel was not very nice. staff was not outgoing and friendly. never greeted me at any point. very expensive for what you get.
1.0
Location was decent. Close to activities and restaurants
For a suite it didn't include any items in kitchenette. Appliances, cabinets, and furniture are old and worn. Liner missing in the shower and fan was disgusting. Grab and go breakfast is a joke. Poorly maintained hotel overall and not welcoming
2.5
Took a while to check-in and had issues getting into room which then took a while. Lady up front was kind but just had to much going on and was flustered
0.5
The location of the hotel was close to where we were meeting family.
There were red flags at check in. There is a giant flat screen showing yourself and the lobby on video camera. This makes you question the safety of the hotel. Also, the woman who checked us in took a personal phone call as she was still checking us in. The room itself was filthy. There was hair on both beds and the sheets on both beds were stained. I'm hoping they were washed and just had stains. The floors were dirty with debris everywhere but especially around the beds. Our TV didn't work and my husband was told someone would fix it. That didn't happen. The bathroom was worse. There was hair everywhere, even on the picture hanging on the wall. The shower had lots of hair on the walls that I had to rinse out before we could use it. There was even a dirty wash cloth left hanging over the shower rod. Disgusting! On Sunday in the very early morning hours, there were people yelling in the halls and banging on our door. It was frightening.
2.5
location
old and outdated
0.5
Location was fine
There was no breakfast. I booked for that price believing I was getting breakfast. It was not there. Honestly the place smelled and was dirty so I would not want to eat there. The room was dirty and the bathroom had hair in it. I would not walk bare feet bc it was so dirty. There were homeless people living in their cars in the parking lot. I complained but they just said sorry. No offer to make it right. The sink are was stained. I am concerned to trust ur ratings based on this experience.
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is R 2,839 per night. This rental is R 1,420 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - North Chesterfield - Arboretum. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - North Chesterfield - Arboretum pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Extended Stay America Suites - North Chesterfield - Arboretum?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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