Hyatt Place Richmond Arboretum

Property building, On site
Lobby or reception, On site
Lobby or reception, On site
Photo of the whole room, On site
Restaurant/places to eat, Dining area, On site
7.7
Very good(437 Reviews)

Hotel in Richmond, VA

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located 14 minutes’ drive from Richmond city centre, this Virginia hotel features on-site fitness facilities. Free Wi-Fi access is available.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly

Map of Richmond, VA

Available Rooms

2 Double • 387 ft²

Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

1 Sofa • 387 ft²

Room
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 355 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

1 King • 387 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
booking logo

Reviews

7.7
Very good(437 Reviews)
100% verified reviews
10.0
Jun 2024
Hotel was clean, affordable and Staff were professional and friendly
Property was as described.
Parking fee
1.0
Jun 2024
Disgusting. If we could have gotten our money back we would have left
Always ran out of plates. Staff didn't speak English and didn't understand us when we would ask for plates. Jessica the cook was amazing though. She was the nicest staff member there. I would never book here again. Room was dirty. Found clumps of hair on bathroom floor. Red ants in the bathroom and my husband got bit by them.
would never book here again.
6.0
Jun 2024
Hotel great parking bad
Beautiful property room was immaculately clean. Room smelled fresh, linen was fresh. I don't think I've been in such a clean hotel before.
Paying for parking. My poor rating is because of the $8 per day plus $1 surcharge for daily parking. The only time I have EVER paid to park at a hotel was in DC and National Harbor because of the parking garage and limited street parking, etc. Hotel staff should be able to explain why paid parking is necessary. I would be hesitant to stay here again because of the paid parking. I will be making many overnight trips to Richmond due to my AAU schedule but I will avoid this location.
1.0
Jun 2024
Appalling service from Hyatt
I made a reservation at Hyatt Place Arboretum which was ‘confirmed’ but upon arrival was told that there were no rooms available. The reception front staff (Tomasa) and the central reservations team made no effort to help - in short, they were first blaming their own system bug, then suggesting it was Booking.com error - this is totally missing the point that there is a customer late on Wednesday night in need of accommodation. Eventually, they offered to book me to another Hyatt Place at a rate available at the time, which was significantly higher than the original rate, which I declined and decided to make alternative arrangements. Overall, this was an appalling customer service from Hyatt - zero care for the customers who chose their brand. They will only care if you book directly with them, but if you resrve via booking.con be ready for ‘get lost’ type treatment.
8.0
Apr 2024
Comfortable and quiet during our stay, be aware of parking fee
Breakfast was pretty good (not exceptional) and free, and the room quietness seemed better than most hotels. The bed was quite comfortable.
Carpets throughout the hotel needed vacuuming, including our room when we first arrived. I think a hotel in a suburb of a small city should have free parking.
7.0
Mar 2024
It was ok
It was very clean and the rooms were spacious
The staff. There was one lady in the morning who had such a bad attitude and very unhelpful.
8.0
Oct 2023
Overall stay was good and room was comfortable.
Breakfast choices were good.
Room check in a little unusual as key did not work in door and had to be let into room and was told had to change rooms the next day. But the next day a new front desk clerk issued a room key for the same room with no problem. Also, I did not like having to pay for parking.
4.0
Sep 2023
Comfortable but dirty
Our room was huge and the beds were comfortable.
There was quite a bit of mold in the grout of the shower. When I went to make the pull out bed, the sheet that was in the bag (only a single bottom sheet, no pillow case or top sheet) were still dirty and had globs of what looked like food. I tried to call the front desk but kept getting a busy signal. It was already late and we were all in pajamas so I didn't go down to the desk myself. Thank goodness I happened to have an air mattress and sheets with me.

FAQs

How much does this hotel cost compared to others in Richmond?

The average price for a rental in Richmond is R 2,839 per night. This rental is R 1,420 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hyatt Place Richmond Arboretum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hyatt Place Richmond Arboretum. Enjoy the water!

Is Hyatt Place Richmond Arboretum pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hyatt Place Richmond Arboretum?

We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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