Moana Sands Lagoon Resort - Adults Only

Property building, Sea view, Swimming pool

Living room, Photo of the whole room, Bedroom

4.3 / 5.0

Excellent(320 Ratings)

Resort in Cook Islands

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Guests staying at Moana Sands Lagoon Resort can enjoy a day relaxing by the outdoor swimming pool or on the beach, followed by a meal at the resort's restaurant. There is a bar and spa facilities on-site.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Map of Cook Islands

Nearby attractions

Te Rua Manga (The Needle)

6.2 mi

Raro Safari Tours & Concierge Desk

9.6 mi

Available Rooms

1 King or 2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

RRRR

Moana Sands Lagoon Resort - Adults Only

RRRR

4.3 / 5.0

Excellent(320 Ratings)

Resort in Cook Islands

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Map of Cook Islands

Nearby attractions

Te Rua Manga (The Needle)

6.2 mi

Raro Safari Tours & Concierge Desk

9.6 mi

Available Rooms

1 King or 2 Single • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(320 Ratings)

100% verified reviews

5.0 / 5.0

Apr 2024

Excellent stay. Highly recommend

Great property, clean, fab pool & lagoon. Great location

Bar/cafe closed 11:00-15:00 daily

4.0 / 5.0

Nov 2023

Very enjoyable

Staff were lovely. Cooked the mahimahi my husband caught for our dinner and it was delicious. Snorkels goggles and flippers and beach shoes available

Couldn't get anything to eat or drink in the restaurant between 10 and 5.

4.0 / 5.0

Aug 2023

Very good

This resort was perfect for us. It had beach access, nice outdoor reading areas and dining available. The staff were all friendly and welcoming. The beds were comfortable and the room we had was well equipped and spacious The location was ideal for us as we were wanting a relaxing holiday. The Muri night market was in walking distance, as were lots of other eateries. The island bus stopped right outside, meaning we could get around without having our own set of wheels.

It would have been good if the restaurant was open for lunch and paying for wifi in a resort was a bit bizarre

3.5 / 5.0

Aug 2023

Average,We would not go back to this resort, based on the experience we had in July/Aug this year.

The restaurant was overall pretty good - however it does not serve the guests well due to operating completely separately from the hotel/resort. The hours were restricted (not open for lunch at all), you couldn't go and get a beverage/coffee other than breakfast and dinner. Front desk told us to "pre-order" our tray of breakfast to be delivered to our room early morning, ahead of our shuttle pick up for the day trip. We did this with the restaurant. We gave 24 hours notice. At dinner, I checked - they had no record at all of our order for the following morning - and they just made up a really basic tray and gave it to us then, so we had to keep it overnight in our room. Should have bought cereal/toast ourselves. The restaurant staff were generally friendly and helpful, and we enjoyed their company overall. The food was often limited to only one fresh fruit at breakfast time (pawpaw), nothing else. The coffees we ordered which were made by the barista were excellent. But we had to pay $5 each coffee for these, they were not included in our free breakfast. Only filter coffee included, which was often not fresh and had run out, hence us ordering barista made coffees. No alternative tea available at all - only ordinary black teabags (no green tea or herbal tea). It was just very, very basic. The position of the restaurant was okay, looking towards the sea and the pool - however it was not overlooking or close to the beach at all - unlike other resorts we have stayed in at Rarotonga. So it lacked a bit of a "resort" feeling in the restaurant. Beds were clean and very comfy. Aircon excellent. Purchase Wifi, not free. Pleasant but just not at all the level of customer service we would expect for this rated resort and what we paid. The room (lagoon view, ground floor) was very comfortable and spacious, the bathroom was lovely and modern and clean. Good kitchen amenities.

No towel rails in our bathroom at all - nowhere to hang them, or let them dry other than over lounge chairs. Maids came very, very late a cxouple of times (4pm), despite me phoning to ask - no fresh towels until then. Poor maid service, beds were made up okay other than Sundays, they don't come. It was clean, and had a very nice outlook to the water. However there are NO STAFF ON SITE OVERNIGHT at all. This made us very uncomfortable. No security or manager. A group of six adult guests were there for much of our stay, they partied together all night long (i.e. 2am or later), skinny dipping in full view of all hotel rooms/guests. They played loud music and yelled/foul language from around 8pm onwards, every single night, despite many, many complaints from me and other guests. Interrupted our sleep and peace every night they were there. Nothing at all done about it. The day staff could not have cared less, we never heard back from anyone. That actually had a big impact on our stay, and we would probably not return to this resort based on this. Noisy, rude, inconsiderate and disrespectful people, with no managers at all to address the issues or respond to complaints. There were very limited lounge chairs available to lie in the sun overlooking the beach -I think four, possibly six, for the whole resort. The office staff were barely friendly, certainly not welcoming or customer-focused. Mostly, they were not even smiling when we approached the desk. With no manager around, it is hardly surprising. This was for the entire week we were there. No outdoor bar facility at all, even around the pool. So you couldn't go and order a drink, you had to make your own or wait until dinner hours. No activities offered at all, it lacked a "vibe" or atmosphere.Oe main issues is the disconnect between the resort and the restaurant.

4.5 / 5.0

Jul 2023

Fantastic Stay

Location was great, staff were wonderful and we had everything we needed to enjoy our holiday.

3.0 / 5.0

May 2023

Great

Clean and confy beds

Beach not in front of the hotel like most on the area but rocks

5.0 / 5.0

May 2023

The Magnificent Moana Sands Lagoon Resort

The room was huge, well-furnished and comfortable. The staff at Reception, those working around the property and those managing the onsite restaurant, Laguna Bar & Restaurant were all professional, courteous and so helpful. The food in the restaurant was phenomenal. The location was wonderful too, as the clockwise and anticlockwise buses stop right outside the property.

Honestly, only weather, and no one can control this.

3.5 / 5.0

Apr 2023

Good location and nice, clean rooms

The location is great, the views from the room were amazing. Lovely staff, really helpful when they were available. The hotel and rooms were very clean.

The continental breakfast they include is too limited and not of great quality, it may be better to order from the paid menu or go to a nearby bakery. The staff at reception are not always there, making it a bit difficult to ask/organise things.

4.5 / 5.0

Apr 2023

Lovely, relaxing and peaceful. Leilani at the reception needs our special mention. She was great.

Location was excellent.

It was decent. However it needs some variety since it is "boring" and uninviting when the same, same things are served everyday. So much so my partner came to the restaurant only twice in the time we stayed there. Change the flavour/type of muffins, change the type of bread, change the type of fruit (seasonal), some other options to make it interesting and to look forward to :-)

3.5 / 5.0

Apr 2023

extremely windy and cold location

beach views

the continental breakfast only had paw paw as a fruit choice most mornings. when I asked if there were other options the lady said that was all that was available. other hotels had multiple fruit and coconut options. I am gluten and dairy free so only could have paw paw.

5.0 / 5.0

Mar 2023

Exceptional

Paradise

Can’t think of anything

5.0 / 5.0

Mar 2023

Exceptional

Everything, we just couldn't fault it.

Probably could do with a few more kayaks or maybe invest in paddle boards as well as if it was full there maybe a lack.

5.0 / 5.0

Jan 2023

Exceptional

EVERYTHING

2.0 / 5.0

Jan 2023

Dreadful. Do not waste your money.

The rooms: Nice big room and bathroom. Decor was nice too. Great pressure on the shower. House-keeping: Though we had to ask for them to restock drinks items the first time, after this they were very thorough, always leaving us extra beach towels and being very friendly towards us.

Adults-only: What exactly did we pay such a high rate for? The restaurant opens around 5pm, maybe later, and if they have no customers, closes again pretty quickly. No access to refreshments, snacks or meals during the day. No staff on hand to help with lifting the kayaks down/back from the beach. There was absolutely no indication as to why we bothered selecting an adults only resort. Also, as I travelled there to celebrate my 40th birthday, and it is one of the most expensive options, you would have thought that even a tiny something would have been by the staff to acknowledge this. Breakfast: This was highly disappointing. Do not claim to have 'breakfast included' with what you are offering. For our first day, no-one mentioned to us that there were extra options (additional payment of course) available and so I went hungry. I do not eat dairy nor white bread. This left me with a few slices of fruit and the weakest coffee I've ever drunk. For the remaining days that we chose to have breakfast in the resort, items from the menu were always missing. So, a seemingly good range, but in fact pretty useless. Restaurant: Absolutely dreadful experience on our last night in the resort. We ate there on our first night and thought the food quality was excellent. Therefore we selected to spend our last night there, with a guest. So many things were bad from this experience that the word count won't allow it. My own meal was never ordered, so I had to wait over an hour to eat after my companions had eaten; My mother's meal had items that were still frozen in the middle; My friend's meal was over-cooked and burnt; By the time my own meal arrived, it was also frozen in the middle. At first, I complained quietly about this issues, but when my food appeared in so inadequately also, I was far more vocal. The manager offered to reimburse us for all, then changed her mind and still charged for drinks/starters.

3.5 / 5.0

Jan 2023

Good

Location was great and the cleanliness of the room was amazing. Housekeeping were really helpful. Restaurant also had amazing food

Not having the restaurant open for lunch especially around public holidays when other things are closed the price you pay for a room per night you should have access to the restaurant to get lunch.

3.5 / 5.0

Nov 2022

Good

Clean tidy room, the cleaners were great. Staff were friendly

Couldn't order drinks by the pool until a certain time

4.0 / 5.0

Nov 2022

Moana stay

Rooms and bathroom are a great size and very clean. Nicer, smaller hotel which was nice because there wasn't a lot of people around. Reception staff were great, and the airport transfer company was really nice and accommodating

The free continental breakfast is average for the money, the breakfast staff were regularly confused when we did order breakfast off the menu. But all staff were really nice, just very casual when it came to service

4.0 / 5.0

Nov 2022

fantastic place to stay, lovely staff

very clean and comfortable beds, close to shops

4.0 / 5.0

Nov 2022

Very good

It would have been convenient if a bar facility was open all day.

4.5 / 5.0

Oct 2022

Superb

The staff were wonderfully friendly and happy to give advice, dinner at the restaurant was delicious and breakfast the following morning was simple but done well. Would happily stay again

4.0 / 5.0

Oct 2022

Very good

The room was very spacious, clean and close to the pool.

The breakfast included with the room was average.

4.0 / 5.0

Aug 2022

Very good

Spacious quiet rooms with a lagoon Outlook. Helpful friendly staff, snorkel gear and kayaks available for free.

No lunchtime refreshments

4.0 / 5.0

Aug 2022

Very nice - relaxing.

Nice breakfast. Not quite as good a range of fruit as others.

Better range of fruit.

FAQs

How much does this resort cost compared to others in Cook Islands?

The average price for a rental in Cook Islands is R 3,269 per night. This rental is R 436 above the average.

Is parking included with this resort?

Parking is not specified as an available amenity at Moana Sands Lagoon Resort - Adults Only. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Moana Sands Lagoon Resort - Adults Only. Enjoy the water!

Is Moana Sands Lagoon Resort - Adults Only pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Moana Sands Lagoon Resort - Adults Only?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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RRRR

Moana Sands Lagoon Resort - Adults Only

Resort in Cook Islands

Reasons to book

About this resort

Amenities

Map of Cook Islands

Nearby attractions

Available Rooms

Moana Sands Lagoon Resort - Adults Only

Resort in Cook Islands

Reasons to book

About this resort

Amenities

Map of Cook Islands

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Cook Islands?

Is parking included with this resort?

Is there a pool at this resort?

Is Moana Sands Lagoon Resort - Adults Only pet friendly?

What amenities are available at Moana Sands Lagoon Resort - Adults Only?

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