Very friendly and accommodating staff Pickup from the station The amenities are Ok overall

A bit outside the centre

The break was good. The cook was kind and asked us about our preferences and options, for breakfast. The aloo Paratha and sandwiches were decent. Even though the Poha was not that good, the cook was kind enough to get it replaced and he accepted that feedback.

I did not like the hotel overall. I selected the Deluxe room with the glass windows but Maru told me that they have only one kind of room and we got a room with small windows on the first floor. I feel like I was given the wrong room, when I asked for details Maru was so rude and he told me that the information on Booking.com is wrong. I feel that I was targeted with discrimination and hatred, because of my ethnicity or my religion.

Great Place just outside of the main city just what we like. Centre are not to our liking . Met all basic requirements.

The outside areas could be maintained better.

great stay and co operative staff

food taste can be better

beautiful place. good service

Rooms r very spacious and clean.

We wer expecting room overlooking the fort .but unfortunately we got room on ground floor

Amazing rooms and customer service

Nice ambiance

Jaiselmer is known as the Golden City and so are hearts of its people. Excellent hospitality. Very cordial and accommodating. We had a wonderfull and comfortable 4 day stay also it is close to every thing such as the Fort and few tourist places. Pleasant, spacious and clean rooms, but the thing that makes this such a good place to stay are its staff. All the staff are incredibly helpful. The breakfast had good choices and everything is freshly made and yummy. In fact, my friend requested to make tea and the GM set up a tea making experience - we enjoyed the conversation over tea with the team and other guest too. If you want to experience overnight camp try Helsinki hotel's own new campus site - The Sunset on Dunes is wonderful, so is the clear night sky, at the same time enjoying authentic Jaiselmer cuisine while sitting around the bon fire and enjoying the folk dances and folk music in Night. We did not stay at the campus overnight. However, the camp was full of guest. Thank you Ishan, Shiv and rest of the team. Highly recommended Helsinki Hotel if you are staying in the Jaiselmer.