we were totally satisfied with the location of the property

We were on the second floor and there was only the service lift that one could use to get to the second. floor . This presented a problem as my wife was not able to climb the 2 flights of stairs to get to the second floor. The management did arrange for us to be able to get through the service door but unfortunately there appeared to be a technical problem and the door did not always open which meant we had to go to reception a few times to get the problem sorted out. I suggest that should be sorted out as what happens if there will be other guests who also have problems walking up and down stairs. If the problem like this cannot get sorted out then you should have a note somewhere in your advertising mentioning that potential customers who do have a problem walking up 2 flights of stairs would be allocate a room. on another floor so they would not have the problem we had.

second stay and absolutely loved it once again. hotel is a beautiful building - great ambiance. staff are super helpful and did all that they could to makes sure our stay was amazing. was there with my parents and other half and we all loved it. will definitely return again. breakfast beautiful and so well looked after by Roman every morning and the rest of the team. love the pool are - cold towels, gray poolside service. food exceptional whether in room, poolside etc.

only downside this trip was that our room was smaller but didn’t impede enjoyment. bed super comfortable.

the hotel is very well located, small haven of peace. the breakfast is very complete, a real feast. the people at the reception, our concierge, the team of bars, the pool, the restaurant, all made our stay a real success. Thanks to them.

Nothing

It was good. The location was excellent in the garden. Staff was so nice and friendly.

Nothing we don't like.

Magical atmosphere. Cleanliness. Stylish design. Every detail is incredible. Many thanks to Ariella at the reception for recommendations on visiting interesting places in the city and friendliness,Nikita also for attentive attitude and help with any questions.Farhad and Italia for a wonderful time spent at the pool, attention and care. Egor and Polina for a great time, magical atmosphere, warm welcome in the restaurant. Thanks to all the staff of this wonderful hotel, you make this place especially warm and special.

All was excellent!

Really friendly and helpful staff Great breakfast

the design, the staff and a special note for Luciano who has a real one of a kind contact with guests… he is clearly made for hospitality!!! we can only wish him a great carrier…. thank you also to the concierges…

the street noise and the lights that can t be turned off in the room other than that room was great!

the pool area is great, warm water in pool is awesome, and also a yard place is very good

modern rooms are not cozy, nobody refills minibar, breakfast is poor for this price, and dinner menu doesn’t wonder

overpriced, it is not a 5 star hotel , which takes 1000$ per night

rooms are small