We were in the taxi from Faro to the villa in Quinta Da Balaia. I called the housekeeper/cleaner that we would be a little bit late, she asked us what day we were coming and she thought we would come 1 day later. We arrived at the villa and we saw a group of 18 boys in the villa. We asked if we could look around and they let us have a look. The pool was broken (it was green) and litterly anything that you could think of was broken. After a couple hours standing in the burning sun and alot of phone calls we got a place to stay. The first day was completly ruined. The next day we had to leave the villas we had for the first night at 3. We could go in the other villla at 9. So we had 6 hours again where we couldn't do anything because of our luggage. First 2 days where ruined. We saw that everything was broken. We couldn't use the pool, the tv was broken, paintings were cut, it smelled like sigarettes, chairs were broken, the couch had burning holes in them. We asked for the money of the first 2 nights back and Isabel told us we would get the money refunded. The cleaner would come every day to clean for 1 hour but she didn't come the whole week. Nobody spoke a word of english. Absolute nightmare. I would recommend this villa at all. Isabel is not nice and doesn't respond to your emails. The villa doesn't look like a thing on the pictures.

We stayed in this villa in April 2017. It was clean, beautifully decorated and had everything we needed. Extremely spacious and could easily and comfortably sleep up to 15 people. The garden is a perfect sun trap, secluded from the neighbors with plenty of sun beds to go around. The pool is an ideal size. The outdoor dining area and BBQ were used every night. The villa is located in a small complex with a shop and restaurant, tennis courts etc. which was fairly quiet at the time of year we stayed. However, you are ideally located to travel to vilanova which cost about €3 euros in a taxi and the old town and marina is just a little bit further out costing about €6 in a cab. I would highly recommend this villa and hope to return to stay again sometime.

Hi Isabel, I would like to take to to thank you for the wonderful stay my friends and I had at 309 Quinta da Balia last weekend. The villa was in a wonderful location for the golf courses we chose to play, and the nightlife of Albuferia that we wanted. The villa was extremely clean, and could you pass on my thanks to Fatima who was so nice. Hopefully we will return to Portugal soon and use your wonderful villa again. Many thanks for such an easy transaction, from the initial contact and booking of the villa, to being greeted by Fatima on our arrival. The experience of dealing with you was a pleasure and made for a wonderful trip. Kind regards and best wishes for the future Muito Obrigado

We stayed in this Villa for a week and we really enjoyed our stay,there's 9 adults+5 kids but still quite spacious and comfortable.Kitchen is fully equipped with all basic needs,some maybe old like the dishwasher or washing machine but still working.Swimming pool was well maintained for the week and same for the house by a lovely lady (Fatima).Location of villa is accessible,2 mins to a mini shop or bar. 20mins walk or €5 taxi ride to the strip for great night out or for choices of restaurants,same distance to some beautiful beaches too.Overall,great villa for holiday with whole family or with group of friends.

Had an amazing stay, good location cheap taxi ride to the strip nightlife or old town. Villamoura only 25mins away 16euros in a taxi which was lovely! Would definitely stay again :)

Great villa lovely pool and a lot of space in and out of the villa... Ideal for family or friends would defiantly book again.

Whilst the photos look lovely and I was excited about staying at this villa, unfortunately I had to cancel well before the trip took place (4 months before in fact). The time, effort, chasing and worry it took to cancel and get a refund (note, there's a 100% refund policy if cancelled more than 30 days before) was unreal. The property owner or manager (couldn't determine who it was) did not respond to messages for days and days on end and because they didn't communicate or pay via OD there's little protection or audit of their response; I phoned 3 times and originally told I wouldn't get a refund (quite a significant amount too!) and it took well over a month to finally get my money back. Not sure if this was due to OD getting in touch (probably not) but this has really marred my experience.If the owner of the property is managing the bookings, then I would say stay away - the worry of knowing if you'll have a holiday or not isn't worth it. If they have a manager managing the property, I'd say don't book until they change her and get someone more efficient.It's a shame as I'm sure it would have been a nice holiday.

Villa 309 is definitely a recommendation. There are 5 bedrooms, so it was perfect for our group of 10. Even bigger groups would fit easy in the house. The housekeepster did a good job, was very friendly and was available at all time if we needed help with something. The villapark itself is also fun, there are a lot of sports you can practice if you want.If you want to visit Albufeira (especially the old part/beach) I would suggest you take a taxi. A waterpark is also a thing you should do if you're there & at restaurant Uzonj you can have a very nice menu for a very good price.

We had a fantastic stay in your villa, Everything you needed was there.The lady who looked after the villa was very helpful and very niceWould book this villa again, and have already forward it on to friends