Super nice department in the heart of Polanco.

Located in the center of a bunch of expensive restaurants.

Where to begin? This place should not even be on booking. The property is a 120 year old apartment that they have tried to convert into a multi room b and b. The place is not marked at all and difficult to find. ALL of the bathrooms are out in the hallway, the rooms have no bathroom inside. The floors are old wood and creek everywhere you walk at all hours. The old lady that manages the place took 10 minutes to figure out what room were to be in when we arrived. The bed I had was sinking on one side. This place should really be listed at a dorm style hostel, not a hotel. The price of the rooms should be $25 per night, not $115. The price they ask for should be for the entire apartment, that would be a more fair value.

Great little B&B well located in a safe area. Yoga studio, restaurants, everything is close. The breakfast are big and good! It is clean! I had the room with private bathroom which I recommend! Very pink!

Nothing! Maybe just the fact that the blanket and bed was too warm, even eith removing most of them. They should have a "light" set for warmer day. The pillows must be changed, they are very flat, I had to take 2!

everything was pretty clean and also the people was very polite.. wifi was very good

The shared bathroom it’s too small

Beautiful room with big windows towards the streets of the Polanco neighborhood. The location is great and the staff are very kind and welcoming.

The apartment location is ideal, right by the park, restaurants, galleries etc. The owner and her staff where wonderful in making sure my great dane dog and I had a great stay. Nice decor. Comfy place.

location and having a kitchen and clothes washing facilities

Safe area, good connection to the city centre.

Very very small shared bathroom. Thin walls.

Casa ITZAE was in a great location and the staff were very kind and patient with our poor Spanish. The room was generally comfortable and had a mini fridge.

The breakfasts were not that good. We didn't get fresh towels during our stay and the shower would quickly run out of hot water after one person so many showers we had were cold. The building is 120 years old so it's understandable, but still made things a bit uncomfortable. For a B&B I would have hoped for a better breakfast, otherwise a standard hotel might have been better for the price.

The staff at the hotel did a very good job.

Much light and noise pollution from the next room . The wall was half glass between my room and the next , the photos of the place hide this .

The neighborhood is awesome! Green, with tons of parks, close to the main museums, restaurants, and shopping areas. Aslo, breakfast was really good too. Much better than what you'd expect from a hotel breakfast. The breakfast is served at one large shared table for everybody, so if you want to chat up other guests - you have plenty of opportunities.

Beware - this is a communal living arrangement, not even a BnB. Tiny tiny shared bathroom, a shared table in the dining area, and paper-thin walls between tiny rooms. The staff does not speak a word of English. The first room we got did not have any ventilation, no windows, but a large translucent glass wall. When the light came on in the corridor at night - our room lit up. When we inquired about an upgrade to a room with a private bathroom,the owner priced it at $700 for three nights.

location, visual appeal

food was just “okay”, bathroom was tiny

Décoration is very nice

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I liked the staff and I liked that when I asked them to change rooms they did change me without hesitation.

I did't like that the first room they gave me was super loud at night, even with earplugs i could hear singing out of my window.

The art

The intimacy

Room in whole appartment with full kitchen.. Dining room etc. Great location in CDMX. small rooms, but very comfortable.

Staff is amazing, food is good, has everything you need and more, is comfortable and good.

The bathroom thing , we get private one but it is outside, just across the room but still outside, I wish the bathroom was inside. I know they have a room with inside bathroom. Bathroom was clean and good.

Location, staff and cleanliness

It didn't bother me but the place can be noisy (you can hear everything that is going on in the dinning area and common spaces) .