friendly, clean

nothing

Food was great, decent choice and always available. Pools - plentiful including a heated one which the kids loved. Water park also got a lot of love from the kids!

Lifeguards are very inconsistent with regards to inflatables & balls in the pool. There is no blanket rule for either being allowed, or not - but depending on the lifeguard and their intepretation of the size, you are told you can't use said items. The rules need to be black and white otherwise it feels unfair.

Really liked this hotel. Facilities for families were excellent. Food was good and varied each night. We were disappointed that we didn't get to eat in either the Italian or Asian, which was included, during our stay. We tried to book through the computer booking system but the only available time was 9.30pm. When we approached the restaurant we were advised to book the 9.30 slot and come whenever suited. However when we went to book again all slots, for the rest of our stay were booked up. We should have been informed about this by reception when we checked in. Location is a little isolated in that there isn't anything around within walking distance but it's €3.50 in a taxi to meloneras where there is a nice coastal walk, beach and loads of restaurants. Would definitely stay here again and have recommended it to friends already.

Location could be better but the hotel has everything you could possibly need and cheap taxi to the beach / restaurants so it wouldn't put me off.

Everything, could not fault this hotel. Very clean, food was excellent with a great cholcie. Great for all ages Brilliant location. Looking forward to returning next year

Great range of pools, wonderful kids club (the hotel one we didn't do Tui one) entertainment and beautiful hotel in general.

Our only slight issue was that vegetarian food was not very clearly labelled and there was a lack of meat/ fish alternatives such as beans, lentils and soy products. Lots of vegetable options though.

Beautiful grounds, spotlessly clean. Excellent facilities - everything you could possibly need in a sun/swim family hotel.

Pillows a little uncomfortable and restaurants could be busy at peak times but nothing you wouldn’t encounter in similar hotels. overall, excellent.

Perfect stay from start to finish. Beautiful decor and spotlessly clean. Food is delicious and lots on offer. Pool areas make it feel like you are in the Caribbean.

No negative points.

Food nice quite repetitive

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