Poor

Everything old and in a bad condition, not safe for children!!!

breakfast was OK given the number of people to be fed. always enough options and very well behaved and attentive staff.

worn down location that needs a refurbishment bathrooms and corridors and elevators very dirty - giving a sense of 2-3 stars locations. beds - clean and comfortbale.

The yard is nice with lots of flowers and trees, with different spots for resting, thick shadow, having a drink with friends, playing a board game etc. The concept of the place is nice, for families with kids. Spacious rooms, good bed, good location of the resort, close to the sea, very kind and helpful personnel. There are drugstore and small shops in the complex. Good, fresh bread, baked on spot. Good salads. Lack of noisy music on the beach or nearby. Toilets on the beach + mini shower.

The buildings and the rooms needs to be renovated and updated: exterior of the building is old, interior design is old although the walls were freshly painted. The plinth (plinta) in the rooms is detached, horrible pillows (impossible to sleep on), tiny tv set, dust arround the curtains. Interior pool is old and semi clean. Although the resort was full to the max, the exterior pools were totally unheated. Not many options for the meals close to the complex. The food in the complex was all inclusive type (big quantity but poor quality: e.g. pangasus fish, bad sausages, the taste of food in general was so so). The entertaining program for kids was poor. Entertainers screaming in the microphone, pretending to be jolly expecting kids to become joyful just because they scream and jump. The repertoire of the artist guest on 1st of June, inappropriate for kids. The beach is in horrible condition, full of shells and washed by the waves in such way that you had to climb to reach to the water. The kids could not enjoy the beach. The sun umbrellas are old and dirty.

Food, view, beach

Towels

huge clean rooms plenty of amenities private beach with umbrellas and chaise lounges private parking really helpful staff stores with everything on premises

super foul odor in the bathroom no window in the bathroom super small kitchenette with barely working portable electric stove dirty and not working at times elevator worn out chaise lounges kids playground looked kind of depressing even though a lot better than last year

location,swimming pools, beach, apartments, every thing

I was pleasantly surprised by this resort. I have not been on the Romanian Seaside in 20 years. Everything was above expectation. Every step of the way someone was cleaning, sweeping, mopping. The pools were very clean, the private beach was clean with bathrooms set up nearby. The staff was kind, professional. The food was excellent and the dining room was well ran and organized. They had great activities for kids and adults, with competent and professional staff.

Just two suggestions: empower your front desk more to make decisions and streamline check in check out better, to be faster. Every question people asked resulted in the ladies running in the back to ask someone or making a phonecall, creating a backlog. Please pay attention to not have smokers around the areas where you gather kids for activities. We were gathered for a kids workout, with a repairman smoking a cigarette while working in the same area. He immediately put it out when asked, but it shouldn’t even happen.

We liked the food & the location, the spacious room, the evening activities.

The bathroom was from a different era, the soap dispenser was not working and although we asked to be fixed, nothing happened. The sun beds are old and very used