I wish the pool was open at night and didn't close so early on. As well as the street parking

The property was clean and elegant. The staff were friendly and adjusted my room stay without any hesitation.

I love everything about the property. Free parking would be great, but no complaints about that.

Great atmosphere! Everything was provided there for us. Amazing staff!

I didn’t like anything about my stay at this hotel, the rooms are dusty and the staff members have poor integrity, I would not recommend this hotel

Please don’t book this hotel, the staff members at the check in have poor integrity and will charge your card for incorrect transactions and will say you are lying when you dispute the amount, still waiting for cameras to be reviewed showing my method of payment was accurate and they shouldn’t have charged my card again

the lobby cafe is good limited but good

nothing. really

Location makes it really hard to get any sleep as loud cars and sirens keep waking you up, and I'm a heavy sleeper

it was clean and modern.

no real hotel bar- “bar” is actually a nightclub you need reservations for and/or stand in a long line, dress up, etc.

The hospitality was really good from all of the staff that I encountered from valet, even though I didn't use the valet, to check in and check out and breakfast and going up to the rooftop bar.

Could have gotten a complimentary drink at the rose's. And the floor in my room seemed a bit dusty, but no major complaints.

Breakfast was good and its location in the restaurant was good.

Parking. I was not told I could park across the street so I ended up paying the exorbitant price of valet parking. Website stated ocean view rooms but my room had no ocean view. No water insight.

the amount of noise I can hear outside of my room and it is not the people at the pool

The swimming pool is great, there is not an in door swimming pool, contrary to the information given before booking.

Very very confused entry to reception, that is on the fourth level by elevator, however you can not go to reception with outa key card that you can ONLY get from reception, crazy. There is a second hotel on this site that has an included breakfast that’s properly done with more facilities and a better view. I would look into staying there rather than the Elements hotel. Breakfast was confused and very limited. Can you have two hotels together ? I think that is a bad idea.

the cleanliness, friendliness of staff and good night life options

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