The shower, location, and hospitality.

I liked everything.

Staff being loud at 6.30 in the morning with no respect for people sleeping.

staff are great and location.

I have friends that love this hotel and go every year, but I think our stay was bad because we got the last room available... it had no windows and felt like a cell. But I liked everything else. Theres a good shared kitchen and staff and location was great. And close to the bus station also. I think if you dont get that room we had, it should be a good modest place to stay. The point is, ask to see it or a photo or for more details first haha.

convenience

no A/C

Location was great and the so was the price.

Friendly staff. Clean facilities. Pleasant atmosphere.

Nada

The place was very charming and the location was great. Staff were friendly and it was nice to have the use of a kitchen.

Zero sound proofing meant extreme lack of privacy for neighbouring rooms and the 11 quiet posting was not enforced by management.

location and price we’re awesome

the rooms were very bright is our only complaint.

I arrived on the later side and the staff (Paula) did a great job of walking me through the process of getting through the gate and guiding me to my room, she was really friendly and patient. The room was pretty much the same as what was advertised in the site’s photos. I felt very comfortable leaving my belongings in the room while I was away because the security of the locale and of the room is attended to quite nicely in my opinion.

There was an unpleasant odor in my room that smelled of sewer, so I closed the lid of the toilet in the hopes it would dissipate, but unfortunately it did not. At the same time, I noticed that a puddle would somehow appear on the floor of the bathroom and I couldn’t figure out where it was coming from until I finally noticed a crack in the wall toward the floor and I suspect there was a leak on the other side of the wall, possibly the origin of the malodorous smell that I had to put up with during my stay. Also, while I prefer a form mattress, this bed was very hard and the pillow were like rocks. I was thankful to only spend two nights there and would not like to return.

Liked the quaint Lola and the area...was quiet and interesting. The renters were from all over the world which was also interesting. Access to everything was close and very good.

Paid to Booking.com for a two room kitchenette included in reservation. Got a single room with a shared kitchen. Booking.com has to do more research on the accomodations before you sell and charge your customers???????

absolutely nothing. I messaged you to te you how bad it was. no one got back to me. we had to check out and find other accommodation.

it was dirty. nothing like the pictures.

The location was great

The room smelled like sewage

Location. It’s in the part of Sayu. A few steps away is a lovely french bakery (i know, this is mexico, but it was still great). If you want to rent a golf cart there’s a place around the corner.

It’s seen better days. I’ve stayed at hostels all over the world and this spot was downright depressing. If the owners just gave it a facelift and some TLC it could be a gem. Pool had no water. Bedroom was dark and needed a paint job. Shower water was a trickle. No one really greeted me at check in. A woman walked me to my room and gave me a code for the front entrance (she didn’t speak english which is fine, so she showed me on her phone).

Location and cleanliness, staff was very nice letting us checking in early.

Everything was perfect, just the part of the property where we stayed felt a bit dark, that corridor needs to be light up.

Door jam was broken into before our trip. One force of the door would pop the mske shift door jam off of the wall We moved the bed to block the door at night No hot water. No supplied soap Sump pump keep going on offall night Definately bare minimum

Quite away from the busy party all night area

It's a very basic hotel but served our needs. I liked the location (only a 6-minute walk from busy downtown) and the shower was surprisingly hot and powerful. The bed was comfy.

The walls are thin, so if people are talking outside, you hear it all. The bathroom wall doesn't actually reach the ceiling so if there's two of you--be sure you know each other really well. :) The room also wasn't ready when we checked in at 3 pm. You can leave your luggage after checkout, but there's no storage room or anything, you just leave it in the lobby behind some chairs, so don't leave anything valuable.

The woman on reception was terrible, I arrived at 3pm (check in time) she told me to wait for 20 mins whilst they prepare the room and then came back in 50 minutes with no apology. There was no hot water. Each room has a doorbell but the walls are paper thin so every doorbell sounds like yours. Would not recommend and I’m not picky

close to downtown but far enough away you didn’t stay up

lacked a good community space, just needs a bigger table in the courtyard

Honestly it was the worth hotel I've ever stayed .the hotel was over priced hard to get into the building ,no hot water or water at all.the room was very small and dirty .

nothing it was durable . I’ve seen hostels way better then this hotel .

Location was great, only a few blocks from the center of town, on a quiet road, the price is decent, has a cute courtyard with tables and open sunlight and the WiFi worked quite well. The cleaning ladies on staff are kind and hospitable and offer to clean your room every day at no extra cost.

Property is considerably older than it looks in the photos so just be aware of this and very minimal up keep is done. My sink leaked, my shower head was faulty, lots of rust, bed linens do not fit the bed, the kitchen is a tiny thing behind the reception desk.

We could changed our room after the 2. Night, because of the waterpump.

In front of our room was a water pump, which was really loud at night. Even the guy, who is working there was working at midnight in a room next to us. And at the moment, there is a construction site at the other side of the street.

Great price/location comfy bed & hot water!

nada

Good location and affordable.

The beds in my opinion are horribly uncomfortable. Fridge and kitchen could use a good cleaning. It was a bit awkward not having a door on the bathroom.