Confort du lit Le cadre

Chambre mal nettoyée. Communication en anglais très compliquée (le personnel parle peu ou pas du tout anglais) La piscine est restée verte, inutilisable durant la totalité du séjour et nous avons dû payer le même prix de la nuitée (98$ par nuit) nous avons pu obtenir nos deux salades prises au restaurant offertes (celles que nous avons attendu pendant 45 minutes). Location du scooter élevée, allez à l'hôtel d'à côté You&Me pour location scooter+restaurant.

The breakfast was ok

The used of chlorine combined used of salt water in the pool ruined my wife and children swimming suits and hair turned with green color. Should have put an announcement or warning sign to alert guests

Ze doen alles voor je! Super lieve personeel, niks is teveel gevraagd.

De buren van het resort, maar daar kan de resort niks aan doen.

Excellent service and food. Breathtaking view from the bedroom looking over the beach. The beach was clean and enjoyable.

Electricity supply was unstable at times.

The beds were very hard. It was only the spring mattress without a mattress topper

The staff was very kind and helpful, they help give us some grate suggestions to visit and do around the island, the location was amazing and very much clean

Nothing

staff exceptionally friendly and helpful. Great room overlooking the sea.

clean.. friendly.. well designed.. great all round.

nothing..

The view was amazing. And the lady who seemed to be in charge, and the man who seemed to be in charge were both great.

The beds were small, and uncomfortable. I was treating a family of 8 to a family holiday in what I was lead to believe was an exclusive 4 to 5 star resort. This I am sorry to say did not come close to this rating. The rooms are deceiving, making you think the two bedrooms had an ensuite, plus bathroom when there is only 1 shower room with toilet inside where everything gets wet, and floods the room into the bedroom . The pictures are what is there, but are showing everything bright and light and glistening but the reality is very very different. The whole place was extremely tired and unkept. The pool was oversalted, the shower room was just grotty, and the shower and tap water was brown and clearly bore water. The breakfast was dismal. There was fried rice and veg, and a few noodles (Usually most of it gone when we got there). You could get bacon and eggs, sometimes, if you could get one of the young girls to not ignore you. (They would look at us and walk away). We had some Cambodian people with us, who were not ignored, but each day there was a difderent excuse.....we were told "no more bacon today" " no more toast today" then " no more food as gas burners broke down" Each time we were told this, someone else would order and out came more food....really annoying. One of our Cambodian friends literally stood up and waited till they brought food out then had to grab it for us, or we wouldnt get any. I do not like giving these reviews, but went purely on the pictures and reviews and for the price we paid, I am very dissappointed in the whole experience. Like I said one of the ladies and one of the men were really lovely to us, but the young girls that worked there, were just rude. I respect that we have a language barrier, and we tried to communicate in Khmer, but we were still ignored. Sorry for this review, but it needs to be said and please take this as feedback, as it is meant to help you improve. Regards MC

Friendly staff

It was massively over priced for what was delivered, the location is poor there are not any resturants near by only other resorts. The resturant in the hotel is very expensive - the food was good but overpriced. The rooms looked nice but are not well maintained, there was a storm one night and we had water flooding in to our room from the glass windows and door and running down the inside walls of our room. The manager offered nothing as compensation. The pool turned green from the storm making it unusable. Overall it is very over priced for what it is and looks nice in the pictures but is old in reality. You are better off booking somewhere newer and nicer on Koh Rong Sanloem for a better price and locaition.

The resort is in a beautiful spot right on the beach. I stayed in a Seaview bungalow and loved waking up on the beach each day. Wifi worked well, the included breakfast was decent, and staff were mostly polite and helpful. The room itself was spacious, bright, and attractive.

A few minor things. Firstly on arrival the pool was very green and the water appeared dirty. By the second day of our stay it was back to bright blue, so perhaps a filter was not working, or maybe it just needed some chlorine. Secondly, the sun loungers desperately need replacing. They are very uncomfortable and you can feel the metal poles in them when you try to lie down. All the other resorts had comfy looking sun loungers, so it would be good for Sweet dreams to update theirs to keep up. Thirdly was the food for lunch and dinner- not the best. We ended up eating at Secret garden instead which had a great menu. Lastly, the bathroom could use a deep clean. Overall I enjoyed my stay, but I do think the resort is overpriced for what it is. With a few changes it could be a great place to stay.

Dimitri upgraded me to a beachfront bungalow so i was in a very good mood. The speed boat from Sihanoukville takes 30-40 minutes and is direct to Pagoda beach. They’ve put the guests names on a sign when they waited on the pier to help us with our luggage so i felt welcomed. The hotel is only a short distance by foot from the pier. Swimming in the hot water pool overlooking the beach is awesome. Contrary to one of the comments sure you can eat outside the location: for eg. walk upnorth the beach to eat at The Secret Garden where they have local grilled fish and typical local food like the amok for $ 9.

Every thing is great

Very good location exactly on the beach. Our room is facing the swimming pool and with sea view. Kids enjoy the swimming pool and environment a lot. Staff are all very friendly and helpful. Nice cocktail and atmosphere! Food is good and with fair price. Nice stay overall!

Crib is too small, can only fit kid roughly like 3 months…But hotel helps to give a mattress to let the kids sleep, thanks for that! Room service didn’t make the room very clean, sometime still have sands on bed and floor. Even the sheet was a bit dirty, they didn’t change it, only made the bed looks good.

Beautiful location and staff were so friendly and helpful.

Nice quite beach,nice pool and good cocktails

amazing staff

cleanliness, needs to be more upkept

Everybody was very kind and friendly, very helpful Dimitry and the girl at the reception, thanks again! Amazing the beach in front of the resort, bungalows are really nice, quite and cozy. Good the breakfast and the restaurant in general (lunch and dinner) with a good choice of plates. I would recommend as well the motorbike rental service that they provide, is really convenint, a good way to explore a little bit the Island... Hope to be back one day!

The restorant food was really good and tasty and very good price , the luk lak beef was amazing and all others meals . Capuchino the best.

The beds are really old and unconfortable . The breakfast in the restorant was so poor when they was more groups of guests and was organized a bufe breakfast ( self service breakfast ) where was no food for choice at all . Terible breakfast with poor fruits . No fruits egnough for everyone.

Clean bungalows, friendly helpful staff, great food.

the location! on a sunny day, the waters are warm, turquoise clear - ideal for swimming and soaking. The staff - very friendly and hardworking. they do their best to keep guests satisfied. The lady at the cashier is easy to talk to, keeps everyone on their toes, and Manfred is a delight to have around - a great host and singer too!

occasional power glitches, loud guests on some days

The location was literally right on the beach. You really cant get a better location. The staff were exceptionally courteous and attentive. They had a pool that was right outside our door which was great for lounging and my daughter loved swimming in it more than the beach. Plus, free breakfast! They also had a scooter we were able to rent for a couple days to make getting around easier.

This was probably the most expensive portion of our stay in Cambodia. The internet was a bit spotty and sometimes non existant not really the resort's fault just something to note.