Fantastic kind generous lady working behind the desk 😀 will be booking again 😀

Great location. Wet room bathroom was good. Staff were helpful.

Lift was out of order (although we were warned of that in advance), and the stairs had a lot of stuff being stored or left at the bottom despite being a fire exit.

location is fantastic, rooms clean and comfortable

Fantastic value. In the centre of town.

It is City Centre. I think I have stayed approximately 12 times now and can’t praise it enough.

The 3 floors of steps are hard while the lift is out of action.

Excellent location and very friendly staff

Lift not working

Great location ,Clean rooms and good staff . I stay in Galway often and have just come across this little gem , I will be booking again .

Nothing

fantastic location right in the heart of Galway. really couldn’t be more central

lift wasn’t working at the time so had to climb up stairs

I was travelling for a wedding and arrived very early in the morning to drop off my luggage. I was worried about being back in time to collect the bags that night from reception but Ewa sorted everything out for me and made sure my bags were dropped up when the room was ready that day. The drop box for the keys etc was extremely convenient. While the room is basic, it is a perfect base for the city centre and was good value for a weekend night (albeit I had it booked well in advance).

It's a perfect base for the city centre, but if you plan on spending much time in your room rather than out and about in the city, perhaps look elsewhere.

Lovely room and great shower and toiletries. Good for just one night.

Noise from the street until 3am even with closed windows. No lift

No lift 3rd floor

Location! Coffeemaker in room. Funky decor.

A tight fit for two people. Very warm at night ... could have used a top sheet besides the duvet. Too bad washroom took up so much space. Hall lighting and elevator not working.

The room was small but warm, clean and quiet. Chocolates left for our birthdays. So lovely. Staff were amazingly polite.

We were charged too much. Then the refund didn’t go onto our credit card immediately so the girl had to take our details down.

The staff were great, the location was awesome. The room was very quiet and clean.

The lift was broken at the time, we only stayed 1 night so travelled light. It is not easy to find. If coming by car turn down the back lane.

I’ve already emailed. Vanessa saved you from a stinker.