We had a two week stay at Palma Grande. We found the accommodations very clean. The person we were dealing with (Moises) was always very prompt in his replies to any concerns we had as a group. I would recommend this property to others. Short cab rides to the beach and also short cab rides to the grocery store as well as local restaurants. We had a great time staying there.

When we arrived we were greeted at the gate and it was swift to get settled in the complex. The condo had everything we needed and we were happy with what was provided. The listing does make it look a bit bigger than it was but we were there to enjoy the community and the area and really only needed a place to eat, sleep and shower. The AC was in each room and I slept well on the beds. The backyard was full if cute little lizards and a nice hammock for reading in. Moises was very helpful with any questions we had and even connected us to his friend Danny if we had any further questions.

This house has nothing to complain about. I’m not a picky person but I can really say that this house exceeded my expectations. The house is exactly as the pictures. Important things that matter to us were great; air conditioning in each room was great. Beds were nice and firm and the 3 bathrooms were very good for a group of 7 people. I loved the close community and felt very safe. I did not know I could not park on the street. Since I was driving a 16 passenger van it was easier to park on the street. The guards made me aware of it immediately. Can’t complain about following rules, that’s how nice places stay nice. The host and his property manager were always available. We will definitely rebook this propertyEsta casa no tiene ningúna queja. No soy una persona quisquillosa pero puedo decir honestamente que esta casa superó mis expectativas. La casa está exactamente como se ven las fotos. Los detalles que nos importan futón excelentes; el aire acondicionado en cada cuarto funcionan muy bien, las camas estaban firmes y los 3 bańos fueron muy útiles para un grupo de 7 personas. Me encanto la comunidad cerrada, nos sentimos muy seguros. No sabía que no se podía estacionar en la calle. Estaba manejando una camioneta de 16 pasajeros, se me hacía más fácil estacionarla enfrente de la casa. Los guardias me lo comunicaron inmediatamente. No me quejo que las reglas fueron ejercidas. Así es como lo lugares bonitos permanecen bonitos. El anfitrión de la propiedad siempre estuvo al pendiente con excelente comunicación. En definitiva nos quedaremos en esta propiedad en el futuro.

This house has nothing to complain about. I’m not a picky person but I can really say that this house exceeded my expectations. The house is exactly as the pictures. Important things that matter to us were great; air conditioning in each room was great. Beds were nice and firm and the 3 bathrooms were very good for a group of 7 people. I loved the close community and felt very safe. I did not know I could not park on the street. Since I was driving a 16 passenger van it was easier to park on the street. The guards made me aware of it immediately. Can’t complain about following rules, that’s how nice places stay nice. The host and his property manager were always available. We will definitely rebook this property Esta casa no tiene ningúna queja. No soy una persona quisquillosa pero puedo decir honestamente que esta casa superó mis expectativas. La casa está exactamente como se ven las fotos. Los detalles que nos importan futón excelentes; el aire acondicionado en cada cuarto funcionan muy bien, las camas estaban firmes y los 3 bańos fueron muy útiles para un grupo de 7 personas. Me encanto la comunidad cerrada, nos sentimos muy seguros. No sabía que no se podía estacionar en la calle. Estaba manejando una camioneta de 16 pasajeros, se me hacía más fácil estacionarla enfrente de la casa. Los guardias me lo comunicaron inmediatamente. No me quejo que las reglas fueron ejercidas. Así es como lo lugares bonitos permanecen bonitos. El anfitrión de la propiedad siempre estuvo al pendiente con excelente comunicación. En definitiva nos quedaremos en esta propiedad en el futuro.

Our entire experience in renting this property was in a Word - terrific! The simplicity of dealing with vrbo was great and the ability to speak with the property owner at any time enhanced our confidence in renting. When we arrived we were impressed that everything shared on the vrbo site and everything shared by the owner was complete, accurate, and true. The location is great; a very secure and well managed security system, beginning with the personnel in the security hut, and extending to their courteous nature as they walked about the area throughout the day and evening. The location is very satisfactory; again in a very secure location and we always felt comfortable walking from the house to the centre of the city, and on the buses to the town square at the beach side; Puerto Morelos is a very friendly place to vacation; the people are wonderful. Also easy to get to Playa to have some different experiences; we did not drive anywhere - we took colectivos and cabs; and rarely cabs; we found this robe a great way to interact with the local people. We had a minor situation to resolve while there, and a call to the property owner was returned within minutes and the situation resolved within a few minutes after that. The property owner, Moises, has wonderful customer service skills and attitude. Staying at this property was very satisfying for us and in our 3 weeks there we have only positive things to say about it, the owner, the support people, security, and the location. We recommend this property to families, empty nesters, anyone looking for a peaceful and relaxing vacation.

The house is luxury and very well decorated. The swimmingpool is nearby and often are there no other guests. It is a safe neigbourhoud. And when you have a question at the property manager he answered directly. So it is a house where you will have a super holiday. We come back!