room and breakfast were super.

location is a bit far from city center

The breakfast was amazing n super exciting for the kids.we loved it

The heater in the room wasn't working so the first nite wasn't so welcoming but the next day we got a new room with a working heater

Great to have two double beds in the room for our children to be with us!

A warm, friendly hotel with welcoming staff.

The car park was too expensive. We were quoted €19 per 24 hrs, but then it had increased to €25 by the time we arrived.

Big room. Clean. Coffee ' thea. Employees. Breakfast

TV. But i was not there for the TV.

Everything Khadija, Umit and Habib were very nice and welcoming!

Only one car charger, and that was occupied.

Location

No hot water No heating Expensive car park

Convenient location, comfortable room, bus stop very close to hotel. I saw in other reviews that it’s in an industrial area, but hardly, it’s on the edge of a slightly industrial area but didn’t feel low class or scary or anything like that. the bus stop in the city centre was right outside.

spacious room, easy access

no WiFi connection for the whole 3day duration of our trip quite expensive additional parking

Room had a mini kitchen which had we known we could have saved an expensive restaurant bill. Having said that when asked where we could eat were directed to the nearby Van de Valk hotel where we had a pleasant evening and a delicious meal. Next time we will stay there

Restaurant which should have been open was not. Wasn't offered a reduction because of lack of facilities. Didn't like paying 19 euros for parking my car whilst giving you my custom. On returning to my home in England finding a demand for £100 whilst parking at your hotel at Folkestone.

friendly staff, lovely room and free upgrade.

nothing at all

The choice of pillows.

Not much room in the breakfast area.

Dinner in Restaurant was excellent.

Very difficult to find even with Satnav. I spent half an hour trying to locate the hotel after overshooting the turn-off. See

The staff in the reception and in the restaurant is really helpful and welcoming.

1 - The tap ın the bathroom worked barely. The cold water was a thin string, only boiling water can be used if you want to wash your hands, brush your teeth.. 2- There no toilet brush in the toilet, when we asked for one, they said that the toilet is cleaned by the housekeepers, we do not give you one :))) So you have to wait until housekeep comes.. 3- Breakfast is really weak. There are no pancakes at all like in the pictures. Really weak...