Great location and super helpful staff

The location was good for visiting Maastricht, and Lanaken has some interesting parts.

There was very little choice of vegetarian food. The charge for parking at the hotel was exorbitant - we were amazed there was ANY charge and ended up parking elsewhere for free, though this meant a walk to the hotel. The rooms were furnished for easy of servicing and strictly functional rather than attempting to create an attractive place to stay eg no carpets, no decorations (pictures or photos). When we were there the room was very warm.

I booked a room with a 2 people French bed but got 2 one person bed

Spacious family room

The whole staff is very friendly and welcoming Very good restaurant and breakfast Room and bathroom are clean Easily accessible by (but only) car Very quiet area (no railways, no highways, no restos/pubs/animations ...) Very close to superb areas: Pietersheim forest and promenade along the canal

Opening hours for sauna / waterpool / fitness room are quite restricting

We stayed in a very nice and large family room, perfect for a family of four. The hotel has a nice indoor pool. It's close the the beautiful domain Pietersheim which is perfect for a walk with small children.

The bathroom was very nice. It had a good and modern shower. The bicycle storage area was ok.

We had a disappointing stay at Eurotel Lanaken. Although it was rather cool outside, the temperature inside the room was uncomfortably warm to the degree that it was very difficult to sleep. The room didn't have airco. I believe there was a construction issue with this room which made it so uncomfortably warm. On arrival we noticed that the TV set couldn't show the Belgian national channels "één" and "canvas". When i asked reception for assistance no useful help was offered. The room had an old and tired carpet which caused me some trouble to keep my asthma symptoms under control. The cappuccino at breakfast was only lukewarm. I would have liked it hot. The omelette i had was cold. I would have like that warm too.

To less staff, i had to wait long for check in, drinks and food. All done by same person.

No information about wifi in the room. To less staff for the amount of guest and roomrate.

friendly staff

Room was a bit unclean, had expected more for the price

Just liked the location other than location nothing

Hotel was mot clean, staff was ver rude and not enough. Did a reservation at their restaurant gor my guests but they had given my reserved table someone else and they even did not apologize. Staff should immediately change